Information Technology Management

SHRUTI SHAH- SENIOR BAAN/INFOR LN ERP CONSULTANT

**** ******* **, *** **, STERLING HEIGHTS, MI 48312 ● EMAIL: *******.****@*****.*** ● CELL NO: 248-***-****

SUMMARY

Masters of Science in Engineering Management at Kettering University, Flint, MI, USA. (January 2016 – March 2017)

Masters of Business Administration from Welingkar’s Global Institute of Management, Mumbai, INDIA. (2012 - 2014)

Bachelors of Engineering (B.E/B. Tech) from Pune University, Pune INDIA (2005 - 2009)

6 years of relevant work experience in managing and building IT projects using Waterfall Software Development Cycle and Agile Methodology especially in Enterprise Resource Planning (ERP) Systems and Solutions as a Senior Techno-Functional Consultant and Business Analyst (2010 – 2015).

Attended and conducted business meetings globally for business analysis and to understand client requirements and expectations to gain projects for the organization and increases sales by test and case developments from the team.

Technical and Functional expertise on all Baan IV and INFOR LN ERP and SAP Modules and also AFS, UE DLL’s and Exchange Schemes used for Data Transfer and Management & Warehousing and DAL Scripting. Worked on Microsoft SSRS.

Accomplished in financial and business process performance analysis. Highly organized, effective leader and communicator. Effective at delivering quality system requirement documentation ahead of tight deadlines. Business process mapping and end-user testing expertise.

Technical expertise and business acumen necessary to translate business requirements and objectives into scalable, highly resilient and successful system solutions. Effective at developing and implementing operational processes and systems and identifying optimal personnel and IT solutions.

Expert on business and systems requirements, user acceptance testing, process improvement and end-user training. Responds to shifting business needs and priorities in a systematic and effective way. Excels at implementing operational assessments and conducting functional requirements analysis for businesses of all sizes.

EDUCATIONAL QUALIFICATIONS

Kettering University, MI, USA

MS in Engineering Management (January 2016 – March 2017) Current GPA 3.9

With Courses – Enterprise Resource Planning, Information Technology Management, International Business, Financial Management, Cost Accounting, Marketing Management, Enterprise and Information System Models, Project Management from PMBOK and Change Management, Scope and Quality Management, Human and Safety Factors of Engineering, Managing People and Organization, Strategy Management and Technology Management, Software Management, Managerial Macro and Micro Economics, Business Etiquettes and Management Skills.

Welingkar’s Global Institute of Management, Mumbai, INDIA

MBA (Masters of Business Administration) (July 2012 – July 2014) GPA 3.91

With Courses – Principles of Management, Financial Accounting, Business Communication, Marketing Management, Managerial Economics, Information Technology for Management, Strategic Management, Human Resource Management, Financial Management, Cost Accounting, Organization Behavior, Business Etiquettes and Presentation Skills, E-Commerce, Managing Software Projects, Business Analysis, Principles of Leadership, Enterprise Solutions, I.T. Infrastructure, Information Security and IS Governance, Data Communication & Networking & Web Technology, Information Technology Compliances.

Vishwakarma Institute of Information Technology, Pune University, Maharashtra, India (Jul 2005 - May 2009)

Bachelor’s of Engineering (Distinction)

With Courses - Electronics Engineering, Managing Information Systems, Network Theory, Computer Networks, Digital Communications, Microprocessors and Microcontrollers, Satellite Communications and Embedded Systems, VLSI Designing.

PROFESSIONAL SKILLS

ERP Software : Baan IV, Baan V, INFOR LN (All Feature Packs), Basic SAP ABAP

Database Software : Microsoft SQL Server, Informix, Microsoft SharePoint

Finance, Logistics and Manufacturing functionalities

Reporting Software : Microsoft SSRS, Cognos Reporting

ERP Allied Software : Infor ION, INFOR Ming.le, Microsoft CRM

Other Software : MS Excel, MS Word, MS Project, MS PowerPoint

Operating Systems : Unix, Linux and Windows

Business development

Workflow analysis

SQL and databases

Data mapping

Finance and accounting

Project finance

Test case scenarios

Brand management

Business process mapping

PROFESSIONAL WORK EXPERIENCE

01/2010 – 11/2015

Godrej InfoTech Ltd, INDIA as a Senior Business Analyst (Deputy Manager)

As a Project Lead and Team Lead successfully implemented IT projects related to Infor LN administration activities including Server Migration, Server Upgrade, FP7 and FP9 Installation, Solution/Patch loading, User access management, and data management of various ERP modules like Finance, Transport, Distribution, Manufacturing and Warehousing and also Central Invoicing for manufacturing plants with huge databases for Clients like Automobile Client like Ferrari, Dubai, Manufacturing Client like JC Gulf Valves UAE, ESCO Companies Europe, IPS Dubai and some Indian Clients as well.

Directed all phases of Finance and Manufacturing projects, from Initiation to Implementation.

Carried out onsite (client location) development of Logistics and Finance ERP Systems and Solutions in terms of Technical and Functional for Obeikan IPS Company, DUBAI.

Developed 5 executive presentations and reports to facilitate project evaluation and process improvement.

Recommended process and systems improvements such as Optimization and Reuse of Functions.

Supervised the work of 12 team members, offering constructive feedback on their work performance.

Monitored timelines and flagged potential issues to be addressed.

Developed ERP Systems and Offered Solutions and Services and Upgraded Clients like ESCO or EFECO Companies - EUROPE, JC Gulf Valves – DUBAI.

Directed planning, budgeting, vendor selection and quality assurance efforts and boosted company revenue by more than 30% by completing all foreign projects successfully and developed forecasting tools and dashboards to analyze revenue variance, business pipeline and industry trends.

Customized and Developed Major ERP Financing and Distribution Sessions for SKM Air Conditioning LLC -Kuwait

Baan IV ERP to INFOR LN Data Migration Project of ARC Gateways – Europe having Huge Databases.

Documented business processes and analyzed procedures to see that they would meet changing business needs and conducted interviews with key business users to collect information on business processes and user requirements.

Assessed the impact of current business processes on users and stakeholders and performed competitor bench marking analysis and identified savings opportunities and potential product enhancements and recommended operational improvements based on tracking and analysis.

Upgraded Clients like LVD GI – EUROPE, Indotech Ltd –India and Hyva - INDIA to Latest Infor LN FP9

Encouraged innovation in the Team using Personal Technical Excellence.

Responsible to ensure team is delivering projects with best standards and within deadlines and also responsible for the issues and problems within the team and implemented a set of comprehensive tracking processes to monitor performance and defined clear targets and objectives and communicated them to other team members.

Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions and coordinated design meetings and decisions across 6 internal departments and teams and also directed quality assurance efforts to maximize IT security and minimize bugs.

Project carried out for Saudi Bugshan – Saudi Arabia for a period of 5 months.

Major Work Contribution for Manufacturing, Distribution and Finance Modules

Project “Document Management” successfully Completed for Manufacturing Division using UNIX Shell Scripting

Project - I

Client

Obeikan and IPS FZCO Dubai Integration in Dubai, Integration of IPS (Integrated Packaging System) and Obeikan Companies at Client Site

Project Duration

7 months (April 2015 – November 2015)

Role & Key Contribution

Development of Finance and Logistics ERP Modules,

Development of Workflows in ION for INFOR ERP – SAP Integration.

Customized Ming.le Interface for End Users to work on ERP Business Processes.

Technology

INFOR LN ERP

Team Size

2 Functional and 1 technical

Project - II

Client

EFECO S.A./ N.V. (Esco Financial and Engineering Company, Europe and China) is a group of companies specialized in power transmission equipment and their related accessories

Project Duration

1 year (June 2014 to June 2015)

Role & Key Contribution

Development and Customizations for EFECO Company in Manufacturing Domain

Programmed BODS to customize workflows in ION and Ming.le

Technology

INFOR LN ERP

Team Size

2 Functional and 1 technical

Project - III

About Client

Protego – They manufacture and distribute safety valves and tank accessories

Project Duration

6 months

Role & Key Contribution

Developments in Finance Module and also Other Related Developments and Customizations

Technology

INFOR ERP LN

Team Size

2Functional and 2 technical

Project - III

About Client

METCO - METCO Industries is prominent name in innovative design and manufacturing of various construction equipment, material handling equipment, process equipment and plants and other specialized engineering products required by core sector industries

Project Duration

1 month

Role & Key Contribution

Development and Customization of ALL ERP Modules – Warehousing, Central Invoicing, Finance, Distribution and Manufacturing

Technology

INFOR LN ERP

Team Size

1 Functional and 2 technical

Project - IV

About Client

IFFCO - today, is a leading player in fertilizer industry and is making substantial contribution to the efforts to increase food grain production in the country.

Project Duration

4 months

Role & Key Contribution

Maintenance Project

Technology

INFOR LN ERP

Team Size

1 Functional and 2 technical

Project - V

About Client

Godrej and Boyce Manufacturing Ltd. (Godrej Appliances)

Project Duration

2 months

Project Description

Godrej “Chotukool” System

Role & Key Contribution

Transferring the service module of standard Baan into Web Based system. This helps to reduce the Baan Licenses and speed up the web call handling process.

Developed 3gls & sessions for maintaining/scheduling the session runs at a specific time. This runs were then triggered at the given time through cron using a 3GL program

Provided post installation support for the system.

Technology

BaaN IV c4

Team Size

1 functional and 1 technical

Project - VI

About Client

Godrej and Boyce Manufacturing Ltd (Godrej Commercial)

Project Duration

3 months

Project Description

Single Screen Trip Module

Role & Key Contribution

Automated generation of Trip number will save lot of time and will enforce data integrity.

Single screen input compare to existing 4 screen input will save lot of time.

Majority of the data entry fields are defaulted in the session, thus reducing data entry time.

Facility to input vehicle number as well as creating new vehicle number (if not present in the master) has reduced time to 45 seconds from earlier 4-5 minutes.

Facility to input Trip wise GCN number and Remark. This information can be used in MIS which was not available earlier.

Easy and faster linking of transport orders to trip. (if user wants to link the stops selectively).

Login, Date and Time tracking for Trip creation.

Technology

BaaN IV c4

Team Size

1 Functional and 1 technical

Project - VII

About Client

Godrej EXIM Department (Manufacturing)

Project Duration

2 months

Project Description

Document Attachment Module for Exports Division

Role & Key Contribution

The above developed could be attached to any Parent System

Using the above Module, Any File of Any Type and Any Format could be attached to any Purchase Inquiry or Item or any Other Order

Then these attachments could be sent with the particular Quotation from Specific Supplier to Specific Vendors Only related to only that Supplier as attachments through Mail.

As a programmer developed Sessions and developed Shells using Shell Scripting for Encryption so that No documents are leaked, Device Scripting for Sending Mails where Links were given to view the attachments against any Inquiry or Quotation in PDF format to keep the security of attachments.

Technology

BaaN IV c4

Team Size

1 Functional and 1 technical

ACADEMIC PROJECTS

MS in Engineering Management

Project and Change Management of a Software Company using MS Project

Marketing Campaigns and Life Cycle Design for a B2B Product

MBA in E-Business

ERP – Benefits, Challenges and Opportunities

Presented on the above topic Comparing 5 Different ERPs Used Widely

ACHIEVEMENTS

“WAU-G” Award for Consecutive 3 Years in Godrej InfoTech Ltd for Dedication to Work.

“Pat on the Back” Award in 2011 and 2014 for Successful Completion of Major Projects in a less time than the Given Deadlines and “Best Employee” Award in 2014 and 2015 by Chairman and CEO of the Godrej Industries, Adi Godrej.

Stood 1st Runner-Up At State Level Badminton Tournament and Winner at Zonal Level Badminton in INDIA.

EXTRA-CURRICULAR ACTIVITIES

Volunteer at “Pankhudi” NGO, Mumbai

Active Participation in ROBOCON, India and Tech-Fests in 3rd and Final Year of Engineering

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