Food Training

Curriculum vitae

SHEILLAH CHAMBE KALEKA

Contact: +971**********

Al- Jafilia, Dubai.

Email address: ************@*****.***

POSITION APPLIED FOR: WAITRESS

CAREER OBJECTIVES

To work in food and beverage company where I can be able to demonstrate great hospitality, training experience and writing skills.

To ensure customers are served to their satisfaction in accordance to their test and preferences.

PERSONAL INFORMATION.

Date of birth: 8th March 1990

Gender: Female

Nationality: Kenyan

Visa status: Employment

Languages: English, Swahili

EDUCATIONAL BACKGROUND

2010-2013 Kenya Medical Training College.

Diploma in occupational therapy

2009-2010 Kenya computer training college

2005-2008 Kenya certificate secondary education

1996-2004 Kenya certificate of primary education

1996 Kenya certificate of complimentary education

WORKING EXPERIENCE

April 2015 to date: Waitress Hatam Dubai Mall

Duties and Responsibilities:

Greets guests and presents them with the menu.

Informs guests about the special items for the day and menu changes if any.

Suggest food and beverages to the guest and also try to upsell.

Take food and beverage orders from the guest.

Obtaining revenues, issuing receipts, accepting payments, returning the change.

Performing basic cleaning tasks as needed or directed by supervisor.

Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Example: No Garlic, less spicy, no sugar

Communicate to the guest and provide assistance with their queries.

Server food and beverage to the guest as per the course of order.

Observe guests and ensure their satisfaction with the food and service.

Promptly respond to guest with any additional request.

Maintaining proper dining experience, delivering items, fulfilling customer needs, offering

Suggesting desserts and drinks, removing courses, replenishing utensils, refilling glasses.

Adhere to grooming and appearance standards consistently.

2014 Highway hotel Eldoret - Kenya

Position: Waitress

Duties and responsibilities

Welcoming guest

Explaining menu to customers

Taking food order promptly

Ensuring guest are comfortable and contented

Suggesting further food stuff, beverages and dessert to customers.

Mobilizing other stuff towards smooth serving of guests

Ensuring appropriate payments are met.

Establishing and maintaining rapport.

2013 – 2014 Nairobi chips hotel

Position: Waitress

Duties and responsibilities

Greeting guest and making them feel comfortable

Describing menu items to customer and helping them choose appropriate meal

Taking beverage and food orders

Checking in to ensure customers are comfortable

Refilling beverages throughout the meal.

Clearing dirty dishes from the table.

Deliver guest bill and thanking them for coming

Working with other servers and being a prominent team player.

PERSONAL ATTRIBUTES.

Self-motivated and innovative with exceptional interpersonal organizational skill

Result oriented, articulate and confident with ability to work under strict deadlines

Team player, self-starter with excellent communicational skills.

Open minded to change

HOBBIES.

Reading books and novels

Socializing

Swimming

Travelling

Reference upon request

Contact this candidate