Customer Service Office

PRIYA KHURANA

#*** **** -** ** **, Edmonton, AB T6L 5P1

Cell: 587-***-****

E-mail: ***************@*****.***

OBJECTIVE: Obtain an opportunity that would best utilize my communication, hardworking, computer skills, customer service, team building, and problem solving skills. KEY QUALIFICATIONS

Strong organizational and time management skills

Computer proficient skills (MS word, excel, power point)

typing speed 50-55 wpm

Ability to offer professional and competent care to the customers

Physically fit, hardworking and talented

Experience working with people of diverse backgrounds

Demonstrated ability to gain knowledge quickly, follow safety precautions

Courteous, attentive, sincere and sympathetic

Ability to interact effectively with people at different levels

High levels of personal and professional integrity in responding to customers' needs WORK EXPERIENCE

Cashier

Wal-Mart Sherwood Park Aug 2016 – Present

Merchandise transactions

Greeted to customers and promoted store specials

Achieved the targets of Protection plans, master cards

Raise money for charity

Receptionist - Volunteer

MLA of Edmonton- Ellerslie May 2016 – Aug 2016

Handling in-person, phone and email communication

Maintaining records of people who visit in office

Answering visitors’ questions

Updating the visitors information in database

Maintaining inventory records

Office Manager

Self-employed Jan 2014 - Sep 2015

Planned and prepared class materials according to the curriculum

Prepared presentations and facilitated classes

Maintenance of office library, including cataloging, distribution and record keeping

Assuring office is neat and stocked with necessary tools for functionality

Member management, including email reminders and records of financial dues

Management of summer interns including interviewing, tasks delegation and scheduling

Work well independently and in team settings.

Work well under pressure and consistently meet deadlines with minimal supervision

Scheduling appointments and assisting students with registration and finding information. Priya Khurana 587-***-****

Office Administrator

The Design Factory, Jalandhar, India Jun 2013 – Dec 2013

Organized and designed companies Projects and client’s details

Coordinated work flow

Communicated and handled incoming and outgoing electronic and paper communication

Prioritized and managed multiple projects simultaneously and followed through on issues in a timely manner

Assisted with payroll and employee Scheduling

Log phone messages in to computer

Prepared Tenders, budgets and cost Estimation

Followed through with projects to continue development process from conceptual to the final stage

Handled client inquiries, Answer questions regarding status of project and costing EDUCATION

Bachelor of Architecture, Lovely Professional University, India LANGUAGES

English, Hindi, Punjabi

REFERENCES AVAILABLE UPON REQUEST

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