Administrative Assistant Customer Service

Education: University of Phoenix, Bachelors in Psychology 2010-2012

Accomplishments:

Strong aptitude for information systems

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Expertise in multi-tasking and processing a variety of information daily

Excellent verbal and communication skills

Managed $3 million accounts payable system including invoice processing, payment administration, and vendor relations

Experience:

River Rouge Housing Commission River Rouge, MI

Administrative Clerk July 2011 – Current

P&L Administration for the group.

Receive and produce documentation for all payments made to the PHA to include rents, late fees, service costs court costs, etc.

Review invoices, statements, purchase orders as submitted to the PHA. Review and document for presentation/approval by the Executive Director all requests for payment (checks)..

Participate in monthly internal audits review by the PHA accountant: if needed. Consistent with RRHC & HUD guidelines.

E & T Trucking, Inc. Detroit, MI

Administrative Assistant February 2008 – December 2009

Administrative Assistant for rising Detroit-based trucking company specializing in earthwork, excavation, and underground utilities

Responsible for paying all in house bills

Keeping the books up to date

Processed vendor credit applications within company guidelines

Prepared administrative and financial reports and analysis

Ferguson Enterprises, Inc. Detroit, MI

Administrative Assistant November 2001 – March 2007

Complete P&L support for the group.

Accurately provided general information regarding the company

Greeted all visitors/guests and determined how much access is given to the facility

Accounting Clerk for $20 million dollar Detroit-based construction company specializing in demolition, earthwork, and underground utilities

Computer Knowledge/Additional Skills

Experience with a variety of accounting packages and software applications to prepare documentation and conduct research

Proficient with MS Word, Excel, Foundation and MS Outlook

Excellent customer service skills, Team Player, Ability to work independently

Take charge ability with follow-thru skills

References available upon request.

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