Phone: 585-***-****

Email: acynpm@r.postjobfree.com

Karen Dunlap

United States Navy (Veteran) Petty Officer Third Class

Profile

Core values, training and skills development were acquired by my term with the United States Navy as a

Petty Officer Third Class, which included but not limited to, are health records, administration, and

security. Exceptionally detailed, self-motivated, professional with a unique ability to successfully

manage multiple projects. Confident, and has proven ability to empower others, excels at prioritizing

and achieving goals. Experienced with a fast-paced environment that demands my knowledge in

healthcare and customer service.

Summary of Skills:

Medical Terminology Customer Service

Exceptional Communication

Patient Assessment Data Entry

Engage / Motivate Others

Admit & Discharge Patients Inventory Management

Team Player

Vital Signs Supply Ordering

Communication Skills

Infection Control Protocols Problem Solving

Multi-tasking

CPR / First Aid Documenting Procedures

Organizational Skills

Respiratory Therapy Time Management Adaptable

Military

United States Navy Honorable Discharge 1988 2000

Petty Officer Third Class

Administrative Assistant Enlisted Medical Records

Professional Experience

Private Health Care, Rochester New York 2010-2016

Community Living Coach

Assisted clients diagnosed with a serious and persistent mental illness in a permanent Supported/Single

Room Occupancy program by providing education, training and support to residential clients to maintain

Phone: 585-***-****

Email: acynpm@r.postjobfree.com

the most independent community living possible. Teaches, supports and assist clients in their

responsibilities for cleaning, food and supply purchasing, meal preparation, and safe and sanitary

conditions within the living situation. Assist clients to follow through with appointments (medical,

therapy, etc.), attend these appointments as needed and assist with treatment recommendations.

St Anns Community, Rochester New York 2004-2010

Certified Nursing Assistant/Team Leader

Trained professional who can work in a variety of settings. Under the supervision of a Registered Nurse, I

delivered high quality care in geriatrics, restorative care, and palliative (hospice) care. As a Team Leader,

prepare team staff schedules for CNAs. Assure all team members are compliant with current training

(CPR, lifting techniques, infection control, patient/resident rights, policies and procedures). Communicate

with each staff member to get a daily report on clients day to day progress. Submit any and all patients

concerns and issues to supervisor

Other Professional Experience

Southerland Global Services, Pittsford New York 2003-2004

Customer Service Representative

Risk Management Alternatives Inc. (R.M.A) Atlanta Georgia 2000-2003

Loan Payments Manager

Advancement Call Center Technology (A.C.T) Norcross Georgia 2000-2003

Third Party Collections Supervisor

Jarmen Shoes Atlanta Georgia 2000-2004

Assistant Store Manager

Highlands at Brighton Nursing Home Rochester New York 1994-2000

Certified Nursing Assistant

Phone: 585-***-****

Email: acynpm@r.postjobfree.com

Supercuts Penfield New York 1990-1994

Licensed Cosmetologist

Education

Monroe Community College Rochester, NY

Associates of Applied Science 2000

Human Services and Social Work

Rochester Equal Opportunity Center Rochester, NY

Certificate 2004

Licensed Practical Nursing

Continental School of Beauty Rochester, NY

Certificate 1987

Licensed Cosmetologist

Associations/ Volunteer Services

Clean Sweep of Rochester

Neighborhood Association

o

Teen Family Team

Awarded Best Case Worker

o

Special Olympics

Awarded Best Coach

o

References

Available Upon Request

Phone: 585-***-****

Email: acynpm@r.postjobfree.com

Contact this candidate