Medical Manager
Resume:
Kathy Ethridge
*******************@*****.***
OBJECTIVE
I would like to utilize my interpersonal / guest relations skills, medical education, organizational, and creative skills within a professional and established organization.
QUALIFICATIONS
● Certified Medical Office Manager
● Medical Assistant
● Eight years supervisory experience with strong ability to gather, analyze and interpret data
● “Proven”customer service, communication and organizational skills EXPERIENCE
Independent Contractor Aug 2016- Current
● Accounting Services and Personal Assistant
Medsynergies Plastic and Hand Surgery - Allen, TX Aug 2014 – Dec 2014 Medical Assistant II for Dr. Li
● Insurance Verification for new patients
● Assisted Dr. Li with rooming 30 plus patients per day
● Preparing in-office procedures, surgery scheduling, responsible for maintaining lab and outside marketing North Texas Foot and Ankle - Allen, TX Jan 2006 – Aug 2014 Medical Office Manager
● Proficient in insurance verification process and surgical scheduling
● Responsible for revenue cycle management
● Working knowledge of Medical Coding, ICD-10, HCPCS, CPT and DME
● Checked patients benefits and eligibility
● Verified and collected co-pays and deductibles
● Hired and served as point of contact for off-site billing company to insure A/R was optimally liquidated, denials minimized, refunds issued and customer service was conducted professionally
● Provided recommendations, strategic planning and resource allocation
● Interpreted monthly financial reports for Physician to effectively manage the business
● Responsible for payroll and practice taxes
● Served as liaison between external customers, hospitals, vendors and CPA
● Served as first point of contact for external complaints and resolution management
● Oversaw and managed daily operations of the practice
● Reconciled bank account, charge entry, checks and balances
● Responsible for accounts receivable and accounts payable Promotional Partners - Plano, TX Jul 2001 – May 2006 Sales
● Advertised specialty with focus on corporate identity
● Promotional products, incentive items, logo apparel, trade show giveaways, executive gifts and golf supplies
● Organized events and trade shows
St. Paul Medical Center - Dallas, TX May 1999 – Dec 2000 Guest Relations Specialist
● Internal and External guest relations and resolutions
● Marketing and Orientation Trainer
EDUCATION
Texas Christian University B.F.A
Ultrasound Diagnostic School – Medical Sonography Education Completed Practice Management Institute
Certified Medical Office Manager - CMOM
American Academy of Professional Coders Current- 2017
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