Kathy Ethridge

acynjn@r.postjobfree.com

214-***-****

OBJECTIVE

I would like to utilize my interpersonal / guest relations skills, medical education, organizational, and creative skills within a professional and established organization.

QUALIFICATIONS

● Certified Medical Office Manager

● Medical Assistant

● Eight years supervisory experience with strong ability to gather, analyze and interpret data

● “Proven”customer service, communication and organizational skills EXPERIENCE

Independent Contractor Aug 2016- Current

● Accounting Services and Personal Assistant

Medsynergies Plastic and Hand Surgery - Allen, TX Aug 2014 – Dec 2014 Medical Assistant II for Dr. Li

● Insurance Verification for new patients

● Assisted Dr. Li with rooming 30 plus patients per day

● Preparing in-office procedures, surgery scheduling, responsible for maintaining lab and outside marketing North Texas Foot and Ankle - Allen, TX Jan 2006 – Aug 2014 Medical Office Manager

● Proficient in insurance verification process and surgical scheduling

● Responsible for revenue cycle management

● Working knowledge of Medical Coding, ICD-10, HCPCS, CPT and DME

● Checked patients benefits and eligibility

● Verified and collected co-pays and deductibles

● Hired and served as point of contact for off-site billing company to insure A/R was optimally liquidated, denials minimized, refunds issued and customer service was conducted professionally

● Provided recommendations, strategic planning and resource allocation

● Interpreted monthly financial reports for Physician to effectively manage the business

● Responsible for payroll and practice taxes

● Served as liaison between external customers, hospitals, vendors and CPA

● Served as first point of contact for external complaints and resolution management

● Oversaw and managed daily operations of the practice

● Reconciled bank account, charge entry, checks and balances

● Responsible for accounts receivable and accounts payable Promotional Partners - Plano, TX Jul 2001 – May 2006 Sales

● Advertised specialty with focus on corporate identity

● Promotional products, incentive items, logo apparel, trade show giveaways, executive gifts and golf supplies

● Organized events and trade shows

St. Paul Medical Center - Dallas, TX May 1999 – Dec 2000 Guest Relations Specialist

● Internal and External guest relations and resolutions

● Marketing and Orientation Trainer

EDUCATION

Texas Christian University B.F.A

Ultrasound Diagnostic School – Medical Sonography Education Completed Practice Management Institute

Certified Medical Office Manager - CMOM

American Academy of Professional Coders Current- 2017

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