Computer Science Insurance
Resume:
Ashiq Kumar
*****.*****@*****.***
Summary of Qualifications
** ***** ** ********** ** a Business Systems Analyst with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling, Data Analysis, Data Mapping and Business Analysis.
Extensive experience in analyzing and requirements gathering and writing system functional specifications.
Over 7 years of experience in I.T
2 Years working as Salesforce Business Analyst and ERP Consultant in Salesforce.com
Salesforce experience using Workflow & Approvals, Reports, Dashboards, Analytic skills
Extensive success in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML).
Experience in vendor Insurance products (Advanced Claims, Policy Management System) and Health and Life insurance domain
Extensive experience in conducting Market Research, Feasibility Studies, Data Analysis, Data Mapping Gap Analyses, Risk Identification, Risk Assessment, Risks Analyses, and Risk Management, Use Case Design, Test Plans and Database Schemas development
Strong business analysis skills and an understanding of the software development life cycle (SDLC) utilizing Rational Unified Process (RUP).
Extensive experience in configuring data mapping between different Databases.
Used Query Analyzer, Execution Plan to optimize SQL Queries.
Expert in commercial Property and Casualty and Personal Lines Insurance experience with national carriers.
Extensive experience with data modeling and defining the conceptual and logical model of the data warehouse.
Extensive experience in conducting Joint Application Development (JAD) sessions.
Knowledgeable in principles, working and structure of databases like Oracle, SQL Server and MySQL.
Proficient in Functionality Testing, Black Box Testing, System Testing, Integration Testing, and Regression Testing.
Technical Skills:
Methodologies/Visual Modeling: RAD, Six Sigma, Product Life Cycle, SWOT
Methodologies/Visual Modeling: Rapid Application Development (RAD), Six Sigma, Product Life Cycle, AGILE/SCRUM
Analysis: GAP, Cost Benefit, Cost Effect, Unified Process, User Stories, Agile Development, Strengths Weaknesses Opportunities and Threats (SWOT) and the employment of SDLC
Microsoft Tools: MS Project, MS Visio, MS Office, MS Outlook, SharePoint
Languages: C, C++, SQL, PL/SQL, Java, SAS Programming
Tools: Rational Rose, RequisitePro, Rational Software Modeler, Clear Quest, Primavera
Databases: Oracle MS Access, SQL
Application Development Skills: Object Oriented Application Design, UML, RUP, SDLC, JAD
Version Control: Rational Clear Case
Testing Tools: Quality Center, Rational Test Manager, Win Runner, Load Runner, QTP
COGNOS Business Intelligence
Written and oral communication
Professional Experience
Country Financial, Bloomington, IL (Through TEK Systems)
August 2015 – December 2016
Business/Test Analyst
Working within security to ensure correct protocols are being followed
Creating job aids for training purposes
Creating testing strategies for new projects
Create use cases, test cases, process flows and requirements documents for all areas of security division
Analysis Business Case Lifecycle (BCL) artifacts and building out process
Pro Partners Financial, Bloomington, IL (Through STL Solutions)
April 2015 – June 2015
Business Process Analyst
Analyzing current working trends, and defining new working scope.
Gathering requirements for new projects.
Extensively using MS Visio for Project planning purposes.
Proposed new changes and working methods for the teams in Bloomington, IL and Lake Elmo, MO.
Used CRM for managing loan applications of farmers as well as accessing their information to keep up to date.
State Farm, Bloomington, IL (Through Accenture)
May 2014 – October 2014
Content Developer/Business Analyst
Gathered data from course plans and developed them into different drafts for employee courses
Responsible for keeping to Learning and Development standards using MS Office
Analyzing reviews from all SME, QC and Learning and Development reviews and making changes in developed documents
Responsible for making sure the developed files follow Learning and Development standards
Responsible for making sure that the current template formats are uploaded to local SharePoint site
State Farm, Bloomington, IL (Through Computer Science Corporation)
November 2012 – December 2013
Business Analyst
Worked with change management team to bring new changes across different DC’s
Responsible for gathering business requirements from the projects leads to build project plans
Process mapping, data cleansing, data migration and validation of data table structure in areas of Systems, Claims, Integrated Solution Department, and Integrated Customer Platform.
Worked with team members to feed in updates made to project plans into MS Project
Hartford Insurance, Hartford, CT (Through Accenture)
January 2011 – July 2012
Business Systems/Process Analyst
Organized Joint Application developments (JAD), Joint Application Requirements sessions (JAR), Interviews and Requirement Elicitation sessions
Worked with team on organization change management, by engaging current team members to adopt new working strategies.
Used Guidewire technology to ability to define long-running insurance processes involving multiple activities
Understanding of various aspects of Insurance business like documentation of NB (New Business), policy administration, Sales and Marketing, Accounting, Actuarial, Underwriting, Claims, Products Pricing, Quality, Risk Analysis, AML guidelines, KYC Norms, SOX Rules etc.
Property and Casualty Management System, Dallas, TX (Through Computer Science Corporation)
January 2008 - December 2010
Business Process/Systems Analyst – Team Lead
Involved with the technical team in understanding the XML file format required for Split loss process and Billing process.
Worked on creating various ad-hoc reports and pivot tables using MS Excel
Implemented and harvested Business Rules from cross-functional teams like Claims, Product Pricing Team, Policy Admin Team and Actuarial Data using ILOG
Served as Property & Casualty Insurance SME, reporting to the President, addressing various Insurance industry issues as they arise and the point person for the development and adoption of the ACORD xml standards
DHHS, Albany, NY (Through Computer Science Corporation)
April 2005 – December 2007
Business Systems Analyst
Developed the wireframe and mock-ups for the prototype of the web based application in MS Visio
Maintained all necessary business productivity functions of a Cognos system and educating personnel on Cognos
Involved in training and test session on HIPAA Privacy policy
Conducted Return On Investment (ROI), Technical feasibility and operational feasibility studies
Involved in a broad range of solutions around Policy Administration System implementation – from full project ownership to providing critical solution accelerators
Worked with Claims, enrolment, eligibility verification for members and providers, benefits setup, and backend payment cycle in facets
Education
Bachelors in Business Management, Major Management Information Systems, Oklahoma State University – Graduated 2004
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