STEVEN B. CARPENTER

Marietta, GA *****

404-***-**** cell

acyni5@r.postjobfree.com

Career Summary

Sales and marketing professional with over 15 years of proven success. Industry experiences include High Tech Sales, Managed IT, Cloud services, telecommunications, SaaS and software applications and advertising. Sales and management of corporate, major, government, and general business accounts.

Professional Experience

Earthlink Business, Atlanta, GA

Account Director, Jan 2013 – Sept 2015

Team lead for engineers and consultants to manage sales process from inception to close to strategic accounts for enterprise managed IT, Cloud, Security and network services

Lead webinars, product demos, and in person client meetings

Responsibilities include new business development, account management, strategic coordination and project management of voice, data, and cloud solutions for enterprise business customers

Product suite includes nationwide voice and data IP network, MPLS, hosted voice, next generation cloud data center services; Ethernet, IP-Sec, hosted network security, managed firewall, secure Wi-Fi, PCI compliancy and audits

Cloud services includes: VMWare cloud hosting, IaaS/server virtualization, enterprise cloud security, hosted exchange, virtual desktop MS Office 365, Cloud Disaster recovery, Private Cloud, security end point management

New business development strategic sales to regional, national and global companies

Training includes: VMWare, Microsoft Exchange and Lync, IBM Tivoli/Big Fix, Cisco, Wireless security (WIPS), Cloud PBX, IaaS, Hosted network security (Fortinet) PCI compliancy and retail technology solutions

Account management for enterprise client one of nation’s top retailers with over 6,000 employees Windstream Communications, Atlanta, GA

Senior Account Executive, June 2008 – Jan 2013

Perform B2B high tech sales for national telecommunications provider

Successfully sell complex managed IT and telecommunication solutions

Help design “future proof” Cloud computing technologies for business clients

Consult with C level executives to help design and negotiate best solutions for their business

Sell network services: T1, Ethernet (Fiber), MPLS/QOS, Voice over IP, Managed network security, Cloud internet, Voice PRI and SIP trunking, hosted PBX Solutions (Polycom and Cisco)

Hardware CPE sales: Managed PBX Mitel, Cisco POE switches, Fortinet firewall

Project management with sales engineers, etc. to implement installation of services after sale

Account management for business customers and major accounts from 10 – over 5,000 employees

President Club Trip Winner: 3rd quarter 2009: 463% quota (# 1 in company)

President Club Winner 2011: # 1 SAE in company 272 % quota YTD

Top accounts: $2.5 Million gross revenue based on 3 yr. contract term Ceridian Corporation, Atlanta, GA

Major Accounts Representative, 2007 –June 2008

New Business development for Human Resources Outsourcing solutions

Sold Web based Human Resource/Payroll software applications: SAS70 compliant

Provided sales consultation for various software programs: Background screening, web based time & attendance, payroll, and online recruiting automation

Managed territory from Atlanta to Nashville, TN

Consulted with clients regarding Payroll processing, tax filing, benefits administration, work-life and employee advisory programs, 401k, expense management, compliance, etc.

Performed presentations and demos via Web Ex and Microsoft Live Meeting

Trained new sales reps

TelePacific Communications, Napa, CA

Senior Account Executive, April 2005-Oct 2006 (moved to Atlanta in Oct. 2006)

Generated 100% new accounts for AT&T competitor, CLEC (competitive local exchange carrier) to small and medium size businesses throughout California and Nevada

Sold local, long distance phone service, toll free, voicemail, Voice PRI, DynamicT1, DataT1

Achieved # 1 status in sales office and top 10% out of 60 reps in region

Sold T1 service, email hosting, webhosting, voicemail, high speed internet access, fax to email

Designed and sold data networking solutions such as MPLS, and VPN

Attended tradeshows to promote company and obtain leads

Clients examples include:

Sprint/Nextel Communications. Petaluma, CA

Senior Account Executive, Dec 2002- Apr 2005

Generated 98% of new accounts for wireless voice and data solutions for Fortune 500 Company

Achieved Top 10% consistently out of over 100 reps in region; Rank # 1 or # 2 in regional office

Received award for # 1 data salesperson in SF Bay Area in 2004

Sold hardware required for services: wireless handsets, PDA’s, GPS equipment, (modems) accessories (including install hardware car kits)

Sold wireless service: Business cellular plans, data plans, text messaging, GPS services

Managed and sold services to corporate accounts

Sold data services & software including: Blackberry devices and Enterprise server software & licenses, GPS tracking services (Comet, Telenav,) wireless scanners & POS devices & services

Certificate in Professional Selling Skills

Clients examples include: Radiator Express, BioMarin Pharmaceutical, Central Precast, Alsco-American Linen; Clover- Stornetta Dairy, Marmot Mountain Ltd,

Verizon Wireless. Santa Rosa, CA

Business Account Executive, May 2000- Dec 2002

Generated 98% new business to business sales for wireless services & products for Fortune 100 Company

Sold hardware required for service: Handsets, PDA’s, accessories, wireless aircards, pagers

Sold wireless service: Business cellular plans, wireless internet, email, text messaging, and paging services

Achieved 100% of quota first 2 years; Winner’s Circle of Excellence

Established and managed city, county, and state government accounts

Top 5% in company for No. California region out of 55 reps

Clients examples include: Sega Corp. of America, Bear Stearns Investments of NY, SF State University, City of Suisun, Solano County Education, Travis Air Force Base, GSI Encompass, (Valero contractor), Hertz Equipment Rentals; Petrochem Insulation, Steiny Electrical Contractor Pacific Lifestyles Publications. Santa Rosa, CA

Business owner/Advertising Sales Manager, Business Mgr, April 1998- May 2000

Managed sales and sales operations for trade publication advertising company

Sales management of sales force; including recruiting, hiring, training, etc.

Managed sales team of 3-4 reps in territories from Northern CA to So. California

Sold advertising space, designed magazine layout, ad space costs vs. production costs to maintain revenue Education

California State University, Chico, CA May 1996 Humanities major, minor Communications/Journalism Skills and Training

Software: ACT database, Pivotal, Salesforce.com, PeopleSoft, Microsoft Excel, PowerPoint, Visio Internet marketing: Google & Yahoo SEM, and SEO, Adobe Contribute Sales Training: Powermessaging, PSS (Professional Sales Skills), Corporate Visions, Axiom, VMWare (VSP) Affiliations

TAG (Technology Association of Georgia) Retail Board Member AIMA, Atlanta Interactive Marketing Association

ATP- Atlanta Telecom Professionals

AACA (Atlanta Air Cargo Association)

Greater North Fulton Chamber of Commerce

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