Customer Service Professional Experience

Mele L Vaiomounga

**** ******* ** ******, ** ****2

951-***-****•********@*****.***

Summary of Qualifications

Excellent interpersonal and verbal communication skills

Ability to worked varied work schedules and be willing to be available whenever needed to meet departmental needs

Working daily in the frontlines interacting with employees and customers with an emphasis in operational excellence and overall customer satisfaction

Over 3 years of experience in working in a fast-paced, dynamic environment both with minimal supervision as well as with direct leadership experience and an ability to handle multiple tasks simultaneously

Ability to work through a position of customer service effectively while attending school and maintaining high performance levels at both positions

Professional Experience

Blue Express Money Transfer

Manage customers needs, paperwork, money orders as well as on the phone customer help

Managing the money, deposits to the bank, pay checks and paperwork required for the immigration of American Samoa

Boating paperwork that needed signatures from court house as well as organizing the crew people’s passports and making copies.

Dollar Tree Corporation

Part-time cashier and stock merchandise

Very well with handling money. Giving the correct change to customers, dealing with their return items and helping any customer meet their satisfaction.

Coping with unhappy customers under pressure

Stock merchandise and have to go back and forth for cashier

Currently employed part-time

Education

Norco College

Associates Degree in Business

Currently Attending with a of GPA 3.67

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