Information Technology Service

**** ******** **

Decatur, GA *****

Phone 401-***-****

E-mail *******@*******.***

Anthony Heywood

Education

**** ********** ** ************* ******,MA

BA/Psychology

A+ IT Technician

CEH

MCP

Udemy Penatration Tester Certification

Linux Administrator Candidate

IT Surveillance and Computer Forensics Candidate

Professional experience

2015-April 2016

City of Providence Information Technology

Support multiple users in the departments of Inspection and Standards, Parks and Recreation, Public Works, and Law Department

Install maintain and train users in Tax Assessors office in the use of permitting software

Administered the use of ActiveNet website and membership software for Department of Parks and Recreation

Manage Recreation Department computer labs with Google management platform

Provided monthly Cyber Tips newsletter for city employees

Also as a private contractor performed data wiping service for agencies: HUD, AIG Insurance, RollsRoyce, NYC law firms, EPA, etc.

2009-2015 City of Providence Inspection & Standards

Chief Information Processor

Maintain support and train employees to use permitting software through multiple versions

Supported 50 end users with daily use of Microsoft products

Designed and enforced user policies for all users

Installed and maintained time and attendance software for department

Networked maintained and programmed 11 department printers

Installed upgraded and maintained all department work stations laptops and mobile devices

Performed department data backups

Designed implemented and maintained cyber security polices for department

2003-2009 City of Providence Department of Recreation

Deputy Director

Responsible for the operation of 10 recreation centers

Overall responsibility for city aquatics (6 outdoor public pools and 9 water parks)

Direct supervision of center directors and their staff (100 people)

Liaison to the Providence After school Alliance

Department IT administrator

Objective

To partner with a company that rewards professionalism and work ethic; and encourages education and growth.

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