Shweta Kumar

Summary:

Over * years of industry experience in the area of Software Testing (Manual and Automation) with a solid understanding of test planning, test design, test execution and defect reporting and tracking.

Knowledge in entire Software Development Life Cycle, which includes business requirements analysis, design, development, testing and deployment.

Exceptional understanding of Unit testing, White and Black box testing, Functional testing, Regression testing, Load testing, and Stress testing.

Experience working in different environments and multiple platforms such as web and client-server applications.

Thoroughly involved in creating test plans, test cases, test scripts, and documentations related to software projects.

Experienced in analysing the requirements, preparation and execution of various Test cases based on Business requirements and Technical Specifications on various systems and reporting and tracking of bugs.

Exceptional skills in both manual and automated testing, including functional, acceptance, integration, and regression testing.

Performed manual testing using HP-Mercury tool like QC/ALM.

Experience in preparing test plans, designed and developed test cases for manual testing.

Performed maintenance and additions of new projects, fields, workflows to HP Quality Centre data elements.

Modify existing HP QC Workflows (defects, reporting, and all others) and create new one as needed.

Excellent knowledge and working experience in Test plan preparation, Test strategy preparation, Test scenario preparation, Test case creation, Test Execution and Test Result Analysis, Test Reviews, Defect Management (Quality Center), Test summary Report, and Dashboard.

Good Experience on Selenium IDE and creating Scripts in selenium - RC by using Java.

Knowledge of Web Application Testing using Selenium Webdriver with TestNG framework.

Writing test cases using element locators, Webdriver methods, JAVA programming features and TestNG Annotations.

Expertise in analysing User Requirements, Functional and Technical Specifications.

Extensive experience in working with Microsoft office products including Word, Excel, Power Point.

Ability to work on multiple projects with highly aggressive deadlines.

Excellent presentation and technical writing skills and Team player.

Quick learner, self-initiative and Excellent aptitude, reasoning and analytical skills.

Excellent organization, documentation, and communication skills.

Excellent troubleshooting and problem solving skills.

Technical Skills:

Testing Tools: Selenium IDE, Selenium RC, Selenium Grid, Web Driver, Quality Center/ALM, VB Script, Firebug

Defect Tracking Tools: HP Quality Center, Jira and Bugzilla

RDBMS: SQL Server 2000, Oracle 8.0

Operating Systems: Windows Family, UNIX, MS DOS

Project Management Tools: MS Project

Education:

Master of Business Administration (MBA) from Strayer University, USA, December 2008.

Master in Computer Application (MCA) from Indira Gandhi National Open University (IGNOU), India, June 2003.

Work Experience:

QA Analyst Jan 16 – Till Date

Client: Chubb’s Insurance, Whitehouse Station, NJ

Project – MASTER PIECE

Description: Masterpiece products for homeowners offer choices and features not typically found in standard policies. This application provides the insurance to homes of all types and ages: condominiums, cooperatives, apartments, century-old row homes, vacation homes, and newly built residences. If your home suffers any disaster, an insurance policy helps to repair, replace or rebuild as it was before.

Housing Cooperative is an arrangement in which an association or corporation owns a group of housing units and the common areas for the use of all the residents. The individual participants own a share in the cooperative which entitles them to occupy an apartment (or town house) as if they were owners, to have equal access to the common areas, and to vote for members of the Board of Directors which manages the cooperative

Environment: Eclipse, TestNG, Selenium web driver, HP QC/ALM, Rally, Oracle SQL developer, Jscript, JQuery

Role & Responsibilities:

Hands-on in Vendor transition for Manual and Automation Testing Project.

Implement and define testing methodology, develop test project plan and schedule, standards to improve results with approval from stakeholders.

Review software test strategies and requirements for completeness and testability.

Develop custom test tools/test harness based on the testing requirements, both Manual and Automation.

Resourcing, Planning and forecasting.

Support any queries, issues and Ad-hoc requests to support all the various ongoing testing.

Project Monitoring and tracking.

Communication with Technical Team on the requirements.

Analysing test cases. Preparing Test data for application testing as per system specification. Mapping process functionalities to test cases and test scenarios.

Providing functional suggestions where possible in improving test cases and automation of test cases.

Managing customer communication and coordinating with onsite team.

Documenting the knowledge gained from the study.

Creating Functional test cases. Analysing Functional Specifications and Business Requirements.

Working with the System Designer to ensure that the design meets the specified requirements and is fit for implementation by the development team.

Providing Technical and Non-technical guidance to team members.

Making sure that the idea or initiative that is about to be registered as a project has well-formed business requirements and is ready for bringing on board IT specialists.

Coordinate with the project work streams and application teams in the creation, maintenance and execution of test cases and end to end business scenarios.

Involved in regular reviews and meetings with the Test Leads, Project Managers, Sr. Test Director in planning and review of the work progress.

Escalate testing defects, problems, and issues to Project Manager and Delivery Manager for timely resolution.

Provide application production support for all application related issues by researching and testing necessary fixes to resolve the issues.

Re-test production related modification requests (defects) on both test and production systems, identify defects and any deviation from user specifications in applications.

Conducting knowledge transfer session for members being added newly to the team in due course of the project.

Test products through all phases of development life cycle and participate in the UAT cycle of production servers and deployment of applications on Production.

QA ANALYST Jan 13 – Dec 15

Universal System Technologies

Client: Guardian Life Insurance Company, PA & NY, USA

Product: Navisys Product

Project: STP (Straight Through Processing) – Onsite & Offshore

Description: Guardian Life Insurance is a leading and fourth largest mutual life insurance company in US. The company has specialized distribution channels set up by product line and has diversified product portfolio for individual life, disability income, group health insurance retirement services, and investment products such as mutual funds, securities, variable life insurance, and variable annuities.

Guardian was looking for ways to reduce cycle time and increase efficiency in the application, underwriting and issue processes. To that end, in 2003 Guardian undertook a project to re-engineer and automate the process in the home office while streamlining the entire sales process through integration tools in the field as well. To achieve this Guardian selected Navisys Front office tools to provide external calculation engine, business rule engine and a workflow system that would meet their needs without customizing software package beyond recognition.

The objective of the project is to assist Guardian in testing and / or automate the testing of policy administration system that was developed by Navisys.

Tools & Environment: Eclipse, TestNG, selenium web driver, HP Quality Center, Rally, Oracle SQL developer, JQuery

Role & Responsibilities:

Continuously identifying additional areas of benefit that will drive a stronger business case.

First point of contact for all project ideas and initiatives which need involvement of Guardian’s IT division.

Quick decision making on dealing with vague or incomplete project initiatives or requirements.

Ensuring correct stakeholders are engaged and they understand their accountability.

Bringing in continuous process improvement so as to bench mark the right amount of detail for documented business objectives/requirements, so that IT can take the project forward in the most optimum manner.

Understanding the end to end suite of wellness products that comprise the Occupational Life market and how it supplements Guardian’s life insurance market.

Working closely with the SME’s and business users to better understand the business impact and scope of upcoming requirements.

To represent the development team and voice where applicable the feasibility and cost benefits of system changes.

Act as the sole point of contact for the development team and manage expectations when dealing with the various different teams across Guardian.

Ensure that the deliveries are on time and are available for System, Security Penetration, Performance and UAT testing.

Carrying out the manual / automated testing and report actual results, and bugs if any.

Participated in creation of Automation framework document for STP project.

Provide sign off for automation scripts.

Understanding STP released functionally. Designing new test cases.

Adding or modifying test scenarios for identified user initiated processes.

Carrying out testing. Executing the Test cases as per test plan, and providing support during the testing.

Creating test cases and conditions application testing.

Preparing Testing Status report and System test cases conditions.

Conducting training sessions for the Domain knowledge sharing.

Identifying the functional bugs and raising the software Change Request.

Actively Participated in UAT testing coordinated with Business users. Provide support UAT testing.

QA Analyst Aug 09 – Dec 12

Systel Inc

Client: Metlife, Somerset, NJ

Product: Versata DCM 3.0

Project: i-Comp Application

Description: MetLife pays broker compensation to brokers including base compensation, supplemental compensation and service fees. iComp Tracks the selling relationships and hierarchy setup for the folks that get paid via iComp Calculates, accrues and pays commissions to internal Metlife employee’s. Produces commission statements that are accessed via the intranet Provides reporting capability to the Finance area on all paid commissions.

Tools & Environment: Eclipse, Selenium, Java, SQL, Windows, Quality Center, QTP, MS Project

Role & Responsibilities:

Hands-on in Vendor transition for Manual and Automation Testing Project.

Currently the projects get implemented on STLC methodology.

Implement and define testing methodology, develop test project plan and schedule, standards to improve results with approval from stakeholders.

Review software test strategies and requirements for completeness and testability.

Develop custom test tools/test harness based on the testing requirements, both Manual and Automation.

Run backend tests on Complex SQL Queries.

Execute all aspects of verification, including component, functional, regression, performance, system testing, data migration and end to end testing.

Design testing strategies and develop comprehensive test plans to ensure software comply with the high-level design and requirements documents.

Contribute to continuous process improvements to increase the efficiency of QA.

Analyse the scope and identification of risks along with mitigation plan.

Reviewing the business requirements and raising ambiguities.

Prepare test strategy and created the exact time frame for Test Design and Execution.

Review of long estimations for the various releases.

Manage the Testing project, Creating and Reviewing Overall test status reports.

Creation and review Test Scenarios, test cases and test execution.

Risk analysis related mitigation, issue management and escalation, when necessary.

Root Cause Analysis of UAT defects.

Creation of Test Summary Report after release completion.

Co-ordinate with Business, Application Developers and manage offshore resources.

Provide guidance to the Test team on technology and help resolving issues both functional and technical.

Create artifacts for each phase of testing in accordance with the company’s and client’s quality standards.

Responsible for gathering report on test process metrics and identify opportunities for improvements in testing and quality Involved in Metrics Collection.

Provide support for defect management cycle and issue log.

Actively participated in all the conference calls which aimed at knowledge transition and strived to gather as much information possible related to the application for better understanding.

Resource planning and participating in recruitment process.

Creation of Daily Status, Weekly Status report.

Provide formal signoff for QA/System Integration Testing (SIT).

Co-ordinate with 21 partner’s system from downstream and upstream.

Actively participated in UAT testing and coordinated with Business Users.

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