Customer Service Administrative Assistant

Location:

Posted:

February 03, 2017

ANN LARSON

New York, NY *****

**********@*****.***

EDUCATION :

Hunter College

Liberal Arts

WORK EXPERIENCE:

Tyus Capital Partners 2013 – 2016

Sales

Cold call 200 – 300 dials a day both B2B and B2C and utilizing independent decision-making;

Client relations insuring a high degree of customer service;

Lead generation and Internet research.

American Bead Corporation 2011 – 2013

Sales Assistant

Performed cold calling services for Business-to-Business sales;

Collected past due accounts;

Coordinate communications between vendors and suppliers;

Managed projects, scheduled conferences and conducted Internet research.

The Tuttle Agency 1992 - 2000

Marathon

Ribolow

Administrative Assistant and/or Secretary in Various Industries

Engaged in sales cold calling and debt collection;

Calendaring and appointment setting;

Organizing domestic and international travel a

Coordinate communications between vendors and suppliers; and management;

Processing expenses and travel reimbursements for personnel;

Health and Hospitals Corporation 1988 - 1991

Principal Administrative Assistant

Served as information manager, scheduled meetings and appointments; organized and maintained paper and electronic files.

Trained and supervised personnel in office procedures including computer programs, filing system and office etiquette.

Streamlined office staff by implementing cost cutting procedures and developing a more efficient work model.

Managed projects, scheduled conferences and conducted Internet research.

Composed own correspondence, processed complex information and created computerized filing system.

SKILLS & LANGUAGES:

Experience and understanding of full MS Office Suite;

High level of discretion and ability to maintain confidentially;

Strong verbal and written communication skills; and

Attention to detail and excellent work ethic.