Sales, Customer Service
Resume:
AALIYAH JACKSON
(Cell) 832-***-**** ********@*****.*** 16827 Ivy Wild Lane Houston TX 77095
Education Business Management Customer Service
“Innovative and forward thinking college student who provides practical solutions for education, building alliances with team members, improving the quality of the business and assisting the business by supporting customer-based initiatives for organizational growth and efficiency through the deliverance of a remarkable customer and business focused experience”.
Accomplishments
Awarded New Mexico Lottery Scholarship from Central New Mexico Community College
Professional Background
Sunglass Hut, Cypress, TX, 77433 (9/2016- Present)
Sales Supervisor
Responsible for ensuring customer satisfaction through customer focused contact, welcoming them with greetings and offering assistance, exceeding assigned sales goals by managing the sales efforts. Communicating and interpreting company objectives in order to increase the team sales revenue. Ensuring store is properly organized for appropriate appearance, handling customer complaints, reporting loses to store manager.
Palais Royal, Cypress, TX, 77433 (4/2016 – 8/2016)
Sales Associate
Responsible for ensuring customer satisfaction through customer focused contact, welcoming them with greetings and offering assistance, advising customers about available daily business discounts and product information, organizing clothing areas for appropriate appearance, maintaining clean fitting rooms, handling customer complaints, reporting losses to management and if needed ensure customers are provided a speedy, efficient and friendly checkout. Contributes to team effort by accomplishing related results as needed.
Springstone Montessori School, Albuquerque, NM (01/2014 – 12/2015)
Assistant Teacher
Responsible for assisting in the education and supervision of children ages 10 months – 5 years. Tutor or teach children individually or in small groups ( mind stimulating material and games), reporting incidents of injury, communicating with parents and the administration about the educational needs of the children, daily organizing classrooms for optimal learning experiences, discuss assigned duties with the classroom teacher to coordinate instructional efforts, assist in the preparation of exhibits, demonstrations and any equipment.
Personal Nanny, Rio Rancho, NM, 87114 (08/2014 – 12/2015)
Started a small entrepreneurial business to provide day care for children ages 8 – 14. Identified problems, made decisions and interpreted results based on customer feedback to ensure financial goals were met or exceeded. Developed disciplines of management by planning, strategy, organizing and learning to incorporate change. Improving quality by streamlining processes. Ensured communication with parents and children to establish trust and engaged young minds through tutorial efforts
Charlotte Russe, Coronado Mall, Albuquerque, NM (06/2014 – 01/2015)
Sales Associate
Responsible for ensuring customer satisfaction through customer focused contact, welcoming them with greetings and offering assistance, advising customers about available daily business discounts and product information, organizing clothing areas for appropriate appearance, maintaining clean fitting rooms, handling customer complaints, reporting losses to management and if needed ensure customers are provided a speedy, efficient and friendly checkout. Contributes to team effort by accomplishing related results as needed.
V. Sue Cleveland High School, Rio Rancho, NM (01/2013 – 04/2013)
Front Office Aide
Responsible for ensuring that multi-line phone was answered daily and routing messages to appropriate individuals, daily filing of office documents, routing all incoming mail
Education/Training
Modern Makeup Society, Houston, TX
Attending school from April – May 2016
Central New Mexico Community College, Albuquerque, NM
BA in Business Management
Current GPA: 3.2
Expected date of graduation: May 2018
Experienced in Microsoft Excel, PowerPoint and Word
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