Human Resource Management/Assistant/Business Coach

Objective

To obtain a secure, challenging, and responsible position in which my experience and education will have valuable application.

Profile

Motivated professional with experience in many areas including Administration, Staffing, Recruitment, Management, Customer Service as well as Shipping & Receiving. Demonstrated history of producing results in a short period, along with creating company SOP’s, Handbooks, and setting all policies and procedures in place. Provided all training for new employees within various companies and have always been one to be promoted within each department or company worked for.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills. Encourage involvement in meetings and conferences; communication in the work environment is very important.

Skills Summary

51 WPM

Microsoft Office

ICHAT/OTIS

E-Verify

Avionte/Direct Office/RESUMate

Payroll/Processing & Resolutions

MTB/Pure Michigan

Michigan New Hire

Resume Composition

Meeting Minutes/Conference Calls

DHS/JET/Goodwill Industries

Team/Client/Candidate Rapport Building

Event Coordinating

Maintaining Calendar

Workmen’s Comp/Unemployment

Medical Marijuana Procedures

Account Management

Employee Management

Business Development

Customer Service

Ability to Multi-Task

Professionalism & Confidentiality

Business Driven Mindset

Permanent Placement/Contract Placement

Professional Experience

STAFFING SPECIALIST/TPS

Pre-screen & interview, placement, conduct ds, orientations, client delivery, coach & counsel as well as background checks

Train all new internal staff on SOP, client information and other routine work practices

Maintained an upward of 20+ accounts alone and was given top increase for performance for Kent County Market

Work closely with the SDD on execution of various internal implementations of operations as well as client and associate resolutions

Client Safety Tours

Client meetings/Contract negotiation

OPERATIONS MANAGER/STAFFING SPECIALIST

Fill job orders, pre-screen & interview each applicant, conduct drug testing as well as background checks

Sort through each personnel file to ensure all correct forms have been signed, dated & organized

Determine candidate eligibility/Hire/Orientate/Terminate

Approve workmen’s comp treatment, process paperwork for claims; Follow through w/Concentra, client & employee

Filled out all forms for DHS, JET, FOC, UIA, Work First, including but not limited to Verification of Employment, Income Withholding Orders & Eligibility Forms

Account Management, Scheduled and Attended meetings, On-site tours & Visits, Customer Service

Payroll, W-4’s I-9 Audits, & Workmen’s Comp Audit

Maintained company credit card, invoice, organized records, ordered all office supplies

Resolved issues that would arise on a case by case basis for each client and or employee

Strategized and created internal SOP’s, client handbooks, forms, client based orientations, process payroll and print checks, change and update all internal operations for an efficient, effective day to day seamless workflow within the business.

SHIPPING & RECEIVING CLERK

Maintaining inventory systematically & physically as well as assisting in loading of trucks & processing BOL’s

Utilize mathematic skills as well as customer service and sales/marketing talents

Creating and deleting records in company software for inside and outside inventory control

Scanning, proofing and editing tally tickets and product codes to process order and create bills of lading

Maintain open communications with Plant Manager, Office Manager as well as Plant Supervisor

Troubleshooting computer software and tally ticket errors within the Red Prairie & Outside Logistics Systems

Maintaining records to ensure traceable product in the event of recalls or possible audits

Check in drivers to guarantee they are picking up correct loads as well as maintaining legal weights of trucks

ADMINISTRATIVE ASSISTANT TO VP

Maintained telephone records for Inbound Call Center, verified payment and entered data into excel spreadsheet for review and records for company Account Manager

Prepared PowerPoint presentations for entire company to view

Managed monthly incentive program for approximately 350 EE’s/Assisted in yearly incentive program for approximately 750 EE’s

Organized company events including celebrations, town hall meetings, and award ceremonies for up to 750 employees

Filing, data entry, project management, photography, and strong prioritization skills

Employment History

COASTAL CAREERS – HOLLAND, MI

LEAD RECRUITER, 08/2016 TO CURRENT

MANPOWER – GRAND RAPIDS, MI

TALENT PLACEMENT SPECIALIST, 11/2012 TO 06/2016

NORTHING STAFFING – FREMONT, MI

STAFFING SPECIALIST, 09/2011 TO 11/2012

PERFECT STAFFING SOLUTIONS – Grandville, MI

Operations Manager, 09/2009 to 2/2011

BOLTHOUSE FARMS – Grant, MI

Shipping & Receiving Clerk, 2008 (Temporary Position)

NORTHERN STAFFING – Fremont, MI

Staffing Specialist 2008 to 2008

KELLY SERVICE/GERBER LIFE INSURANCE COMPANY– Fremont, MI

Administrative Assistant under VP (Temporary Positions)

IT Administrative Assistant

New Business/Return Mail Clerk

Consumer Response Service Specialist/Accounts Receivable

Call Center Customer Service Representative 2006 to 2008

GRANT PUBLIC SCHOOLS – Grant, MI

Fitness Consultant/Receptionist, 2001 to 2006

Education and Certifications

Manpower Certificates of Completion, Grand Rapids, MI

Preventing Workplace Violence, Code of Business & Ethics, Global Protection & Privacy, Information Security

January 2015

Baker College, Fremont, MI

Medical Assisting/HR/Administration Courses included but not limited to:

Associates Pending * Medical Terminology

Winter 2006 - 2007/Presidents List GPA: 4.0 * Medical Office Procedures

Fall 2006 – 2007/Dean’s List GPA: 3.68 * Law & Ethics

Newaygo Public Schools, Newaygo, MI Course Taken:

GED, 2000 * General Studies

Newaygo County Career Tech Center, Fremont, MI Course Taken:

Business Applied Technology * Business Administration

Certificate of Completion, 1994 – 1996

Awards

BRONZE ELITE AWARD FOR PERM PLACEMENT 2014

SILVER ELITE AWARD FOR PERM PLACEMENT 2014

References and letters of recommendation are available upon request

Contact this candidate