P.O. Box ****
Helendale, California *****
********@***.***
DEBBIE J. BATTAGLIA
HEALTH CARE LIAISON
EXPERIENCE
COMPANY: WASHINGTON REGIONAL TRANSPLANT COMMUNITY, ANNANDALE, VIRGINIA
FAMILY SERVICES COORDINATOR
03/2011 to 12/2016
Assess and determine an appropriate time and means to approach families about donating organs to save lives
Presented various donation options to grieving families ensuring compassionate support to honor their loved one during the end-of-life process
Collaborated with hospital staff to reach positive outcome for families
Performed Uniform Donor Risk Assessment Interviews with grieving families
Provided before and after care support to grieving families and assisted in mortuary plans as needed
Established relationships with physicians, nurses, case managers, etc. in 44 hospitals in Northern VA, MD, and DC federally designated areas
Presented educational in-services to hospital staff and general public regarding organ, eye and tissue donation and processes.
COMPANY: LIVHOME, RIVERSIDE, CALIFORNIA
CARE MANAGER
04/2009 TO 9/2009
Performed In-Home Health, Social and Behavioral Assessments with older adults and people with disabilities
Oversaw medication management
Coordinated referral process to new patients and orchestrated the home health staff who provided care to clients
Managed 30 to 60 clients at various times
Communicated with client’s Primary Care Physicians to ensure client received continuity of care and excellent services
COMPANY: SCAN HEALTH PLAN, RIVERSIDE, CALIFORNIA
SENIOR CARE PLANNER
02/2006 to 01/2008; and 02/1999 to 01/2004
Performed over 1,000 Health, Social and Behavioral Assessments to older adults and people with disabilities
Completed initial and ongoing health and well-being assessments either in home or by phone for 80- member caseload
Created comprehensive care plans for older adults to allow them to stay safely in their homes
Coordinated with contracted entities for in-home services, i.e., personal care, homemaking, durable medical equipment, food delivery, and transportation
Interned with Inland Caregiver’s Resource Center by delivering presentations educating caregivers on services available to them throughout the high desert and low desert communities – 200 hours
EDUCATION
NATIONAL PERSONAL TRAINING INSTITUE, TYSON’S CORNER, VIRGINIA
Personal Training Diploma and Nutrition Certification
CONCORD UNIVERSITY, PORTLAND, OREGON
Billing and Coding Certification
CALIFORNIA STATE UNIVERSITY, FULLERTON, CALIFORNIA
Master of Science, Gerontology
CALIFORNIA STATE UNIVERSITY, SAN BERNARDINO, CALIFORNIA
Bachelor of Science, Community Health Education