Kendra M. Lake

● 858-***-**** (cell) ● E-mail: acynaf@r.postjobfree.com

QUALIFICATIONS:

Strong verbal and written communications. Professional and personable telephone etiquette.

Exceed at multi-tasking, prioritizing and flexible with changing needs of an office. Able to take direction and work independently or as a team on assigned tasks.

Highly organized and detail oriented. Skillful in a fast-paced environment.

Interact professionally with all levels of staff. Proven ability to handle confidential matters on a regular basis requiring discretion and judgment. Able to make irrefutable decisions when required.

Proficient user of Microsoft Office Suite, Excel, Power Point, Lotus Notes, Internet, Word Perfect, ProLaw, and Tritek. Capable of learning and mastering new programs and technology.

Excel on multiple phone lines; advanced user of printers, copy machines, fax machines, and postage meters.

EXPERIENCE:

Trial Secretary II,

Farmers Insurance Group/Willaims-Abrego & Associates (in house counsel)

San Diego, CA (Work Comp-Defense)

March 2014 – February 2017

Maintain schedules for three attorneys. Coordination of multi-party appearances. Transcriptuin and composition of a variety of correspondence, pleadings and various legal forms.. Keep staff up to date on new court rules and office procedures. Responsible for filing legal documents electronically. Process all incoming/outgoing mail to include scanning of same. Perform other functions as assigned by Managing Attorney.

Legal Assistant/Office Administrator

Dugan & Rader, San Diego, CA (Work Comp-Applicant)

September 2008 – March 2014

Only Assistant for two attorneys. Greet, announce and direct all parties. Drafting and transcription of correspondence with all parties via mail, email, fax, and telephone. Handle all calendaring for attorneys and scheduling of doctor appointments for clients. Responsible for filing legal documents electronically via EAMS and mail. Data entry of all incoming/outgoing mail to include scanning of same. Supervision and training of part-time office clerks. Maintain case management database and paper files. Archive files as needed. Order and organize supplies..

Legal Secretary

Horrox & Glugover, P.A. Daytona Beach, FL (PI, Criminal, Family Law)

March 2005-June 2008

Front desk: greet and announce clients, receptionist on multi-line telephone system. Opening/sorting of all incoming mail and overnight packages, copying and posting all mail. Drafting of legal documents, compiling of information for new cases to open paper file and input in data system, scheduling, and general administrative duties.

EDUCATION:

Bryant & Stratton, Virginia Beach, VA - AA Degree in Legal Office Administration

San Diego Community College-Miramar for Paralegal Studies