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Sales Customer Service

Location:
League City, TX
Posted:
February 03, 2017

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Resume:

**** ******** **. # ****, *****,TX *****

832-***-****(cell) –

acynaa@r.postjobfree.com

Danise M. Rosier

Summary of Qualifications – Offer support to others, utilizing great organizational, verbal and written communication and customer relation skills. Professional, yet personable. Strong PC skills, ability to multi-task and prioritize tasks. Experience-

11/2012 Burwell Nebout Trial Lawyers

To Present

Legal Assistant, primarily responsible for files associated with the BP Oil Spill in 2010 and the recent barge collision near Texas City. Open and maintain claimant files. Respond to notices, including settlement offers, incomplete submissions, correspondence, document requests. Maintain documentation to track progress with submitted files.

2009 - 6/2011 Windstorm Plus Engineering, Inc. – Admin./Office Mgr. Managed all aspects of small business. Assisted owner with correspondence, telephones, large customer phone and walk in base. Produced daily schedules for inspection and engineering appointments. Liaised between inspectors and the State to assist homeowners and insurance companies with Windstorm Insurance issues. Maintained critical files for Engineers and Inspectors. Job Cost evaluations, customer invoice, payroll, accounting for construction. 1998-1999 Henry Brothers Electronics – Customer Service Manager Customer interface to troubleshoot equipment problems. Determine service schedule on existing equipment as well as installation of new systems. 1995-1997 Legacy Homes – Sales Assistant

Assisted salesperson with all aspects involved in the sales and construction process. This included working with contracts, mortgages, interior and exterior selections, change orders and appraisals. Computer input to provide progress reports for the customer, sales and construction reports for management. 1994-1995 Ryland Homes – Sales Counselor - Liaison with purchasers through the entire home building process. Responsibilities included qualifying, negotiating, financial counseling and interior/exterior selections. Supervised construction process assuring custom options were handled appropriately and quality expectations were met.

1985-1994 Kastle Systems, Inc. – Customer Relations Manager - Duties included post- sales support, system enhancement sales, training, and customer training. Other responsibilities encompassed data entry, project supervision, continuous audit and maintenance of customer data bases, planning, and coordination to assure critical service dates and commitments were met. Education - University of Texas at Arlington - B.A. Fine Arts – 1998 – 2001 University of North Texas – 1997 – 1998

Notary Public License

References Available upon Request



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