Manager Management

Father’s Name: Munawar Khan

Permanent Address: House No. 875, Gulistan-E-Ashar, Bahawalpur Road, Multan, Punjab, Pakistan.

Cell No.: +92-300*-***-***

Mail ID: ******.*********@*****.***

Skype ID: fayyaz_munawar

To be part of a dynamic and vibrant organization offering congenial work environment and where my experience and skills are utilized to the optimum.

Has awarded organizer certificate by “White Ribbon Campaign”

Has awarded participation certificate in “Slogan Completion” on “Violence against Women” organized by the “White Ribbon Campaign”

Active member of Career Development Centre (CDC). Has organized different workshops, seminars, and competitions at Bahauddin Zakariya University, Multan.

Elected class representative of evening programme (Deptt. Of Statistics) Bahauddin Zakariya

University, Multan.

Represented Bahaudin Zakariya University, Multan in Punjabi Mushaira at Punjab Governor House.

Has promoted as Admin Manger 3rd month of starting career in SOS Pakistan Pvt Ltd.

Has awarded appreciation and increment on successful deployment of MCB 67 guards in SOS Pakistan Pvt Ltd.

Has awarded cash prize on successful deployment of NBP 99 guards in SOS Pakistan Pvt Ltd.

Has awarded cash prize on successful deployment of UBL 39 guards in SOS Pakistan Pvt Ltd.

Has awarded appreciation letter on successful deployment of The City School 165 guards in SOS Pakistan Pvt Ltd.

Has awarded “Outstanding and Excellent” for performance evaluation for the year of 2015.

M.Sc (Statistics) Bahauddin Zakariya University, Multan.

B.Sc. (Math A, B, Statistics) Bahauddin Zakariya University, Multan.

F.Sc. (Math, Stat, Phy) Board of Intermediate & Secondary Education, Multan.

Matriculation Board of Intermediate & Secondary Education, Bahawalpur.

Computer Certificate: MS-Office, Typing Tutor, Windows installation.

Institute: Sir Syed College, Multan.

Data processing and statistical computing

Statistical Quality Control

Sampling & Sampling Surveys

Good Presentation Skills, Internet, Operating System

Microsoft Office

Lecturer Sir Syed College Of Commerce and Technology, Multan.

Duration/ subject from 23-04-2010 to 20-11-2011 (Business Mathematics & Statistics)

(During my job in Sir Syed College of Commerce and Technolgy, I tought Business Mathematics & Statistics to I.Com, D.Com, B.com, M.com, F.Sc & B.Sc Classes. Also played administrative role in College seminars and functions.)

Project Coordinator Security Organizing System Pakistan (Pvt.) Limited.

Duration from 21-11-2011 to 18-02-2012

Admin Manager Security Organizing System Pakistan (Pvt.) Limited.

Duration from 19-02-2012 to 31-12-2013

Senior Manager Security Organizing System Pakistan (Pvt.) Limited.

(Operations & Coordination)

Duration from 01-01-2014 to 23-04-2015

Regional Manager (Operations) Security Organizing System Pakistan (Pvt.) Limited.

Duration from 24-04-2015 to date

During my Job in SOS (Security Organizing System Pakistan Pvt Ltd), I earned ample exposure to Security and Risk & Crises Management, Administration, Deployments of Guards, Command, Internal Security Operations and VIP Protocol. I enjoyed above designations and my Job Descriptions/responsibilities are:

AS PROJECT COORDINATOR

Preparation and reporting of daily checking schedule of supervisors for field checking

Maintaining Record of accessories issued to guards in different times and updating in HRM software

Maintaining post wise record of Arms & Ammunition with date

Maintaining Region & Client wise data on excel of existing guards (addition to HRM). Besides separate sheet for Ex-Guards.

Checking Daily performance of SG produced by the supervisors

Call to client / post / location regarding the services of Company and the guards.

Preparation of Fine / Incentive sheet and submission thereof to Finance department for recovery / disbursement

Maintaining Log Book of vehicles in use of supervisors

Redressal of complaints from clients / guards

Recovery from clients

Cross verification of supervisor visits

Obtaining attendance of security guards and feeding the same into HRM Software

Submission of task completion report to immediate Incharge.

AS MANAGER ADMINISTRATION

Collection of reports from coordinators about complaints

Building Maintenance

Vehicles Maintenance

Guest Handling Maters

Furniture & Fixture Maintenance

Office Equipment & Maintenance

Printing & Stationary

Meeting with Clients

Checking & managing of correspondence

Leave Record and Approvals

Checking Online Tenders

Ensure Payment of all venders on time

Ensure Gifting/ Cards/ Greetings to Clients

Ensure Visit of Coordinators to Clients

Daily staff & All offices Attendance

All kind of mail & their reply & filing

Approval & arrangement of staff Traveling

New proposal Preparation

Employee confidential report

Staff personal files

AS SENIOR MANAGER (OPERATIONS & COORDINATION)

SECURITY GUARDS MANAGEMENT:

i.Ensure completion, maintenance and updation of guards’ database both in ERP and hard form

ii.Make all due arrangements for completion of guards’ documentation all over the Pakistan; which may include:

a.Confirmation of guards’ status in ERP

b.Posting of accurate guards data in ERP

c.Formulate “Guards Analysis Report” for any change in guards’ strength on weekly basis.

iii.Formulate and execute “Duty Roosters” for day and night shifts of guards all over the Pakistan.

iv.Assess and analyze recruitment of all guards and make sure completion and authenticity of their documentation

v.Monitor and ensure that relevant entries regarding attendance of Security Guards/Supervisors are being made in ERP on daily basis.

SECURITY GUARDS AND SUPERVISORS’ TRAINING MANAGEMENT:

i.Prepare comprehensive manual for “SOS Training School” and make sure periodic review and revision of this manual according to new industry requirements

ii.Formulate plan for “On-Job” training of guards all over the Pakistan also make arrangements for due execution of training plan

iii.Formulate plan for training of supervisors all over the Pakistan also make arrangements for due execution of training plan

POSTS’ VISITS SCHEDULING AND REPORTING:

i.Monitor visits of posts all over the Pakistan and submit visit observations to Chief Executive Director/Executive Director on Weekly basis

ii.Conduct visits of all regional offices for monitoring and inspection also discuss their issues with Higher Management

iii.Responsible for removal of all discrepancies, observed during visits at posts

iv.Monitor and make sure posts’ visits of Patrolling Officers all over the Pakistan on daily/weekly and monthly basis

v.Make sure collection of “Posts’ Visits Reports” from Patrolling Officers and discuss the issues with Higher Management

vi.Formulate and execute “Armorer Visits” at different posts all over the Pakistan and ensure maintenance of weapons

WEAPONS, AMMUNITION, ACCESSORIES PURCHASE AND MANAGEMENT:

i.To maintain complete and detailed record of all the security equipment (Weapons) at all posts and regional offices all over the Pakistan i.e. date of purchase, warranty period, vendor name and after warrant maintenance contracts

ii.Assist and support the purchase of weapons, ammunition and other accessories

iii.Ensure country wide posting of all records related to weapons, ammunition, uniforms and accessories in ERP

NEW DEPLOYMENTS AND CRISIS MANAGEMENT:

i.Formulate and execute deployments plans for all over the Pakistan with due confirmation to clients regarding new deployments

ii.Handle and resolve all kind of emergent situations such as dacoity, adverse/astonishing events all over the Pakistan

iii.Formulate and execute comprehensive business continuity plan to deal with all types of emergent situations

ERP BASED REPORTING:

i.Collection and submission of ERP reports to Higher Management on weekly basis, which may include the followings:

a.Post wise weapons and ammunition issuance report

b.Status wise guards report

c.Newly joined and terminated/escaped guards reports

d.Daily guards attendance report.

COLLABORATION AND TEAM WORKING:

i.Ensure professional coordination and liaison with all Executive Teams deputed either at Head Office or Regional Offices

ii.Ensure the collection of all staff attendance sheets including Head Office and Regional Offices on daily basis.

AS REGIONAL MANAGER (OPERATIONS)

Induct restructuring and establishment reforms in Operations.

To make sure attendance feeding in ERP (On daily basis).

Ensure Punctuality and attendance of Operational Staff and their proper dressing.

To overcome shortfall at his region and ensure to avoid the same by exercising strict monitoring and supervision over the visit of supervisors at the locations.

To prepare visit reports of patrolling officers on daily basis.

To minutely go through all complaints and ensure timely solutions thereof.

To conduct visit of the clients in phases and submission report to Head of Operations on weekly basis.

To interact with clients for updating their complaint solutions.

To prepare and examine the schedule weapon maintenance report on weekly basis.

To prepare report of daily fine / incentive to guards for onward reporting to finance department.

Preparation of duty rooster / plan of touring of patrolling officers (internal).

To prepare periodical visit plan of Armor.

To supervise and monitor the arrangement made by responsible staff for new deployment and ensure accomplishment the task successfully.

To fulfill the demand of arms and accessories (for new deployment / replacement) through department.

To submit daily complaints and solution report to Head of Operations on daily basis.

To prepare the schedule of periodical fire practice / test and submit report thereof to Head of Operations.

To prepare all visits plan of patrolling officers in the last week of every month and submission report thereof to Head of Operations.

Overall my past career experience has developed principle facts of being trustful, responsive, demonstrates my high level of sincerity to the set up, devotion to the assignments, eagerness to face challenge and become a reliable part of my professional environments thus producing best ever productivity level of assigned tasks, I am entrusted with. My experience in diverse fields coupled with wide range of Social and PR Network gives me an added benefit to reach right people at the right time thus making it fruitful for the organization, where I serve.

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