Customer Driver
Resume:
Jishanth Joy Mannaraprail
Scarborough, Ontario: -M1V1W2
Phone:647-***-****
Email Id: -********.***@*****.***
OBJECTIVE
To secure a suitable position as customer support executive or call centre executive that will utilize my work experience, enthusiasm to perform and willingness to produce results
HIGHLIGHTS OF SKILLS
Good oral and written communication skills
Outstanding teamwork and interpersonal skills
Experienced in handling inbound and outbound calls
More than 10 years of driving experience
Safe driver
Quick learner
Ability to handle stress
EMPLOYMENT HISTORY
Zedd customer solutions - call center agent: - 2016 February – cont.
Do out bound calls
Answer calls and respond to emails
Manage and resolve customer complaints
Provide customers with product and service information
Update existing customer information
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Sangamam Enterprise - Driver 10/2012 - 10/2015
Collect Due payments from clients
Pick up messages, letters, packages and other items from office and deliver them to clients
Keep the record of items received
EDUCATION
Bachelor in science – Rajiv Gandhi University
HOBBIES & INTERESTS
Driving, Travel, Reading, Music,
An active participant in community activities
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate