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Human Resources Customer Service

Location:
Wausau, WI
Posted:
February 02, 2017

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Resume:

Wray Miller

**** ****** ***** ******

Kronenwetter, WI 54455

Phone: 715-***-****

A resourceful and well-rounded team player who delivers results to enable organizational success. Seeking a role that will allow my versatility and variety of life skills to contribute to others in making their lives more comfortable.

Experience

October 2015 – May 2016: Sutton Transport, Inc.

8011 Schofield Avenue, Weston, WI 54476

Phone: 715-***-**** Attention: Cheryl Phillips

Recruiter

Responsible for the recruitment to add or replace positions in transportation: Transport Drivers, Office Personnel, for a network of five terminals throughout Wisconsin, and Chicago, Illinois.

Provided over 300 candidates for selection to positions. 37 candidates were selected for hire.

Sourced prospects and candidates through the use of Internet which included a variety of resources applicable for each terminal location.

Worked closely with terminal managers or supervisors; coordinated scheduling for interviews and subsequent start date and times.

September 2013 – July 2015 Provided Parental Home care to my father.

Shopped, cooked, cleaned, and provided daily essential care including bathing, shaving, walking assistance, medication and companionship. My father had a variety of physical illnesses that required progressive constant care and included dementia.

January 2013 - Present: North Central Technical College

1000 W. Campus Drive, Wausau, WI, 54401

Phone: 888-***-**** Attention: Mark Borowicz

Adjunct Business to Business Instructor/Proctor Part-Time

Responsible for course design and delivery of a variety of business skills

Deliver topics in a classroom setting to area employers and provided proctoring for a variety of exams.

October 2013 – September 2014: FlexExecs

645 Executive Dr, Willowbrook, IL 60527

Phone: 630-***-**** Attention: Lida Kiel

Human Resource Administration

Temporary assignment at Land O’ Lakes; Spencer to provide Human Resources administrative functions and general support for Recruiting, Payroll, and development of standard operating procedures.

Provided support for Employee Corrective Actions in a union environment.

Recruited, and coordinated the interview process while hiring 35 production personnel over a three month period. Proctored pre-hire examinations, coordinated hire dates, and 1st week orientations.

Graded and scored applicant credentials for supervisory positions.

Wrote a detailed standard operating procedure for bi-weekly payroll processing using a Kronos payroll system.

2nd Temporary assignment at Land O Lakes; Spencer providing detailed data entry functions in the shipping office.

January 2005-January 2013: Jarp Industries, Inc.

1051 Pine Street; Schofield, WI 54476

Phone: 715-***-**** Attention: Kevin Kraft

Human Resources Management/Recruiter/Benefits/Comp

Responsible for all HR functions, including: Strategic Planning, Organizational Development, Payroll, Staffing, Training, Benefits Administration, Employee Relations, Management Development, and Performance Management.

Member of executive management strategic planning team.

Advise leadership team on interpretation of regulations and internal policies.

Lead corporate project teams for implementation of HRIS management.

Structured the recruiting process with an emphasis on hiring and retention.

Administered bi-weekly payroll process

Designed and maintained employee records electronically with particular attention to accuracy and detail.

2003-2005Ministry Medical Group; Central Human Resources

611 N Saint Joseph Ave, Marshfield, WI 54449

Phone: 715-***-****

Compensation and Benefits Specialist

Responsible for day to day management of FMLA, ADA, State and Federal Requirements.

Day to day management of 403b and 401k retirement plans.

Maintained compensation and benefits plans to remain competitive with peers.

Managed accurate and detailed employee use of FMLA.

Respond to complex questions from employees, and employee family members.

Participated in annual insurance, 401k, and benefit audits.

1999-2002 Strategic Distribution Inc.

1414 Radcliffe Street, Suite 300; Bristol, PA 19007

Phone: 800 322-264444Attention: Herb Butler

Implementation Team Leader/Member

Responsible for the setup of In Plant Stores.

Recruited, hired and trained office and management for various operation sites.

Organized and inventoried the storage and purchase of MRO supplies which included extensive database management.

1997-1999 Retail Store Operations (Packerland Plus; Hayward, WI)

Responsible for the operations of a novelty store consisting of a variety of products related to sports teams.

Provided customer service, sales, cash handling, daily cash accounting, and monthly store inventory.

1994-1997 Northwest Wisconsin CEP; Ashland, WI

Deputy Director and Personnel Manager

Responsible for the day to day human resource functions; policy, hiring, behavior correction, termination, systems, and benefits administration. Successful in rewriting outdated policies and procedures, and securing competitive bidding for health and dental benefit plans. Directed the activities of work centers in 10 county locations under the Job Training Partnership Act. (JTPA).

Education & Certifications

North Central College; Naperville, Illinois; BA in Human Resources and Business Management Other Experience

1994 – Present Wooden Enterprises

Owner of home production business of wooden items provided to retail stores in the Midwest

References:

David Ebben

Tomahawk WI

715-***-**** Business and professional

Tim Daly

Champaign, IL

217-***-**** Business and Personal Reference

Brenda Zimmerman Thorpe

Business Development Manager

North Central Technical College

Wausau, WI

715-***-**** Business Associate and Reference

Les Homeister

319-***-****

1111 3rd Street S.E.

Waverly, Iowa 50677 Jarp Employee

715-***-****

Mark Borowicz

Dean - Business and Industry Solutions

Northcentral Technical College

1000 W. Campus Drive Wausau, WI 54401

W: 715-***-**** C: 715-***-**** www.ntc.edu



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