James Steven Hammond
Versailles KY 40383
*********@*****.***
PROFESSIONAL SUMMARY
I have over fourteen years of sales experience in the financial services industry, including eight years in a management capacity. I take pride in an unblemished compliance record. As a manager I led by example and emphasized the core values needed for success. I believe in the value of helping my clients protect what is important to them and I take great pride in helping them achieve their financial goals and objectives.
EXPERIENCE
Licensed Personal Banker ll 03/2016-Present
Fifth Third Bank Lexington KY
• Open accounts based on monthly goals including checking, savings and credit cards.
• Loans. Assess customer needs based upon a consultative approach. Including unsecured, secured and Equity loans.
• Insurance/Investing. Help bank customers with their Life Insurance and Investing needs. This is accomplished by developing relationships; building trust and needs based qapproach.
Sales Manager 08/20111-03/2016
MassMutual Financial Group Lexington KY
• Mandated to build a sales unit from scratch. Built a team with an annual production of 150,000 in commissions in the first year. Developed one rising leader. Grew it to a high of fourteen reps.
• Recruiting. Developed criteria to find best possible candidates. Focused more on selection vs hiring
• Training and Development. Weekly training that focused on clients’ needs and sales concepts. Joint field work and mentoring with new agents. Accountability measures but in place to ensure activity and behavior standards were met.
Agency Sales Director 12/2008-08/2011
MetLife Financial Group Lexington KY
• Promoted to Agency Sales Director after six years as a registered representative.
• Inherited a sales force of eight producers and grew it to fourteen with annual production of 500,000 in commissions.
• Developed one leader’s conference producer and three super starters.
Registered Representative 08/2002- 12/08/2008
MetLife Financial Group Hurricane WV
• Grew Life Insurance book of business to over twenty nine million in face amount. Annuity book to over five million in deposits.
• Promoted in 2006 to role of Functional Manager. Responsible for training and mentoring new agents.
• Top producer in the Group of representative’s in years one through four.
EDUCATION
Stonewall Jackson High School 1977-1980
Marshall University 1980-1981
West Virginia State University 1981-1982
LICENSING
Life and Health, Series 6& 63 KY, WV and VA