Customer Service Human Resources

OBJECTIVES:

I would like to find a position in Business Development, Human Resources. Where I can put my many years of experience and leadership to good use assisting other Veterans.

SKILLS:

I have over 20 years in Financial Services Management Sales and counseling. I have over 40 years Military active and reserve, highest rank held (Enlisted) E-7 Sargent First Class, as an (Officer) 0-4 Major. I have run top offices with as many as 30 personnel and staff. I have been trained on and work with micro soft office, excel and power point. I have been involved in hiring, interviewing, sales training, record keeping, kept an office budget I have counseled person on financial matter and on health matter. I Have been trained and have work as a personnel specialist and supervisor (Human Resources).I have been trained and worked as a Chaplin’s Assistant.

WORK HISTORY: May 2013 to present self employed retail store April 2013 Retired Major 11/2004 – April 2013, US ARMY, Human Resources, Operations, Anti-Terrorism, Personnel, Physical Security and Plans, Kuwait, Ft Benning, GA, Ft Hunter Liggett, CA 04/2001 - 10/2004, Independent Contractor Financial Services, Reno, NV 06/1999 to 03/2001,Wealth Management Nevada State Bank, Reno, NV 05/1996 to 05/1999, Regional Manager Farm and Ranch Health Care Reno, NV

Education:

BA Business Management

Fraternal Insurance Councilor Fellow (FICF)

US Army Personnel Management Officer Advanced Course

US Army Personnel Management NCO Advanced Course

US Army Personnel Specialist

Chaplin’s Assistant Course

Food Service Specialist

LANGUAGES:

English

Spanish: Novice

ADDITIONAL INFORMATION:

I was called back to active duty in 2004 and have been retained ever since then.

I have performed and I am familiar with the following;

Validating and audits potential third party reimbursable insurance claims.

Reviewing first party receivables ensuring accuracy of co-pays, conversions and other non-automated co-payment activities.

Organizing and retrieves computerized data.

Evaluating and performs a detailed analysis of data received from various sources.

Reviewing documents, reports, and applications for completeness and accuracy.

Generating reports on a variety of data.

Entering information into an automated tracking system.

Providing patient education and assistance about services.

Providing appropriate answers to customer service inquiries regarding accounts receivable, means and co-payment testing, and health insurance related issues.

Establishing and maintains an effective working relationship with coworkers.

Providing helpful and courteous service to insurance carriers and other business entities.

Performing other duties as assigned.

References and Military Personnel Evaluations upon request.

Contact this candidate