Customer Service Computer

JHULIOUS C. PATOLOT

Address: Bagong Tubig, San Luis, Batangas

Mobile Number (63-999-***-**** / (63-999-***-****

Email Address: ********.*******@*****.***.**

CAREER OBJECTIVES

Looking forward for a long term employment in a Company wherein I can effectively contribute my skills and ensure growth while making meaningful contributions to the improvement and growth of the organization.

PROFESSIONAL SKILLS AND ABILITIES

Graduated with the degree of Bachelor of Science in Computer Science

Office Management and Administration

IT related skills

Well verse in Microsoft Office Application - Word, Excel, PowerPoint, Outlook & Internet.

Competent keyboard skills to produce accurate and well-presented reports

Proficiency in English Language – Oral and Written

Effective problem-solving and Customer Service skills

Able to deliver effective results, meet tight deadlines and targets

Ability to operate under immense pressure

Fast learner and can work as an individual or with a team

Can work under a minimal supervision

Disciplined, focused, hardworking and honest

EMPLOYMENT HISTORY:

September 2012 – October 2015 Technical Head / Administrative Officer Pc Pavilion Computer Shop/ Taal, Batangas, Philippines

Duties & Responsibilities:

Data Entry

Compile, copy, sort and file records of office activities, business transactions and other activities.

Perform various administrative and clerical tasks such as completing and mailing bills, contracts, policies, invoices and checks

Restore and change screen, LCD of IPAD, IPHONE, IPOD touch and install applications

Laptop and Desktop hardware and software repair and installation.

Set up wireless connection such as Network Connection LAN and Wireless Connection.

Basic CCTV Configuration & CCTV Installation.

Sell of Computer Laptop and Desktop, assisting customer’s needs and generating sales.

March 2011 – July 2012 Computer Technician / Customer Service Representative

NITAQ AL BARMAJAH EAST/ Riyadh, Saudi Arabia

Duties & Responsibilities:

Providing the best customer service to the existing and walk in Client/s

Answering phones and respond to customer requests in a courteous manner

Providing solutions to their problems and needs

Installing hardware and software systems

Maintaining and or repairing equipment/s

Troubleshooting a variety of computer issues

Setting up computer/ mobile security measures

Configuring computer/ mobile networks

Offering technical support on site or via phone or email.

June 2005 – March 10, 2010 Sales Coordinator/ Computer Technician

Accent Micro Product Corp

4th Level Cyberzone Megamall

Mandaluyong City,Manila, Philippines

Duties & Responsibilities:

Provides the best customer service to the existing and walk in Client/s

Sells product and place customer orders

Provides customers with product and service information

Up sells products and services

Identifies, research, and resolve customer issues

Follow-ups on customer inquiries not immediately resolved

Installs hardware and software systems

Maintains and or repairs products

Troubleshoots a variety of computer issues

Set up computer/ mobile security measures

Configures computer/ mobile networks

Doing other duties as maybe assigned from time to time.

EDUCATIONAL QUALIFICATION AND TRAININGS/SEMINARS

2001-2005 Bachelor of Science in Computer Science

LEMERY COLLEGES

Lemery, Batangas, Philippines

March 5, 2008 Dell Authorize Service Provider

Accent Microtechnologies Inc.

Antel Global, Ortigas Center, Pasig City, Philippines

January 2007 Acer Certified Associate Notebook

Acer Service Center

1651 Paz Guanzon St., Paco Manila, Philippines

July 2003 – January 2004 Computer Technician

Power One Computer Center

Lemery, Batangas, Philippines

PERSONAL INFORMATION

Birthplace : San Luis, Batangas, Philippines

Birth date : November 02, 1983

Age : 32

Civil Status : Single

Nationality : Filipino

Joining Period : Immediate

I hereby certify that the above-mentioned information is true and correct to the best of my knowledge and belief.

Jhulious C. Patolot

(Applicant)

Character references will be provided upon request.

Contact this candidate