Service Technician Systems

BRIAN T. CHILD

**** ********* **.

Cinnaminson, NJ 08077

*********@*****.***

609-***-****

ACCOMPLISHED TELECOMMUNICATIONS SERVICE TECHNICIAN

Independent telecommunications service technician focused on providing efficient and cost-effective service for installation, maintenance and troubleshooting for a variety of telecom equipment. Experience encompassing hotels, residences, commercial and industrial properties. Assertive self-starter, highly effective in aligning services and products with business requirements; installing, maintaining and troubleshooting for the smallest and biggest jobs. Key strengths include Mitel certification, IP phones, voicemail systems, PBX and phone system interfaces, and line installation.

EXPERIENCE

Self-Employed Telecommunications Service Technician 2001 to Present

Exactelco, 2903 Hunterdon Dr., Cinnaminson, NJ

Independent contracting for Valhalla, Alltek, and MIS providing services for residential, commercial and industrial properties.

-Regularly provide a variety of services for Morgan Properties from installation to maintenance to troubleshooting, often providing all of these services on single site visits.

-Provide services at sites in Maryland, Delaware, New Jersey, Pennsylvania, New York, Rhode Island, and Massachusetts

Service Technician 1998 to 2001

Property Technologies, Moorestown, NJ

Installed Mitel phone systems in new hotels

-Installed products including PBX and T1 lines, voicemail, call accounting, set up MDF/IDF, guest room phones, and interfaces

-Provide services all over the United States

Service Technician 1997 to 1998

JCOMM LLC, Croydon, PA

Small business oriented systems installations

-Installed AVAYA phone systems for every Citizens Bank branch in the Tri-State area

Service Technician 1995 to 1997

Global Link Communications Inc., 3448 Progress Dr, Bensalem PA

Business oriented systems installations

-Installed phone systems for numerous Staples and CVS branch in the Tri-State area

-Provided upgrade and maintenance service for Staples and CVS headquarters

EDUCATION

Technical Degree for Telecommunications Service; BCIT, Medford, NJ; 1995

TECHNICAL SKILLS

Installation for various phone systems including Mitel, Mitel IP, AVAYA, Hitachi, Nortel, Cisco IP; PBX and T1 line installations; voicemail systems; call accounting systems; interfaces; co-axel fiber; intercoms; PA systems; MDF and IDF patch panels; patch panels; CAT5 and CAT6;

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