Customer Service Insurance Agent

Location:

Posted:

February 02, 2017

Jacqueline Forde

Brooklyn, NY 11210

***************@***.***

PROFESSIONAL SKILLS AND ABILITIES

Sales and Customer Assurance:

Excellent communication and customer service skills

Able to confront dissatisfied customers, settle them, and provide resolution

Consistently maintain a positive attitude and help others

Personal and Self-Management

Produce quality work even under extreme pressure

Highly organized and dedicated with positive attitude

Proven ability to follow instructions and meet deadlines

People Skills:

Cooperatively work with others and deliver required work

Articulate and very effective working with people from different backgrounds

Friendly, and understanding and respect for others

Computer skills:

Proficient in MS Word, Excel, Outlook, Internet, QuickBooks

EDUCATION

Brooklyn College, Brooklyn, NY

Bachelor of Science Degree in Accounting

TRAINING AND CERTIFICATION

Camba, Brooklyn NY

8 & 16 Hour Security Officer Training Certification

Fire guard certification

NY State Dept. of Financial Services, Albany, NY

Insurance Agent

WORK HISTORY

04/15-4/15 Internal Revenue Service, Austin Texas, Temporary Clerk

01/14- 10/14 Nature’s Finest Security, Brooklyn, New York, Security Officer

01/13-01/14 Aflac, Insurance Agent, Brooklyn, New York, Insurance Agent

05/98-01/11 Cashier, Chelsea Piers Sports & Ent. Complex, New York, NY

07/97-11/98 Customer Service, Zaro’s Bakery & Deli New York, NY

11/96-09/97 McDonald’s, Cashier, New York, NY

08/93-05/97 Mr. & Mrs. Bronstein, Housekeeper Chappaqua, NY