Marketing Customer

Mai Dinh

Hayward, CA

• EMAIL: *******@****.***

SKILL

4+ years SQL, SSIS, Google Apps ( Google sheet, form, doc)

4+ years SaleForce.com, Business Object, Tableau, Dashboard creation, Excel (expert)

Data analysis, Customer & Market segmentation analysis, Quantitative analysis

3+ years Project management, Vendor management, Platform Integration, Trillium ac- count matching platform

EXPERIENCE

Autodesk, Inc. San Francisco, CA Apr 2013 - July 2014 Marketing Intelligent Analyst

• Conduct B2B market data research, run competitive analysis of the design software market segments (Architecture, Engineer, etc

• Analyze customers data to assess customer performance, provide insight analysis for sale and marketing.

• Define marketing metrics & generate comprehensive sale & marketing report utilize BI tools (SQL,Tableau), streamline reporting processes.

• Manage external vendors to enrich customer intelligent info & generate net-new customer leads, collaborate with finance team to develop forecast & budget for vendor.

• Participate in building and defining account intelligence practice, create the metric track- ing marketing campaign ROI.

Renesas Electronic Corporation, Santa Clara, CA Aug 2011- Jan 2013 Sale Operation Analyst

• Provide finance team inclusive monthly offshore split commission income & expense data

• Run project quarterly offshore sale forecast & trend analysis report

• Process & approve & tracking sale rep commission requests, automate monthly offshore sale rep commission report and issue invoices payment to sale rep.

• Work with sale & finance team to resolve sale commission disputation

• Build database & complete overhaul the existing the reporting system.

• Manage external sale representative groups, execute & amend sale rep contract Infineon Technologies Corp., Milpitas, CA Dec 2008 –Jul 2011 Business Analyst

• Key responsible for the Forecast Tool for the America Sale Region, consistently enhance functionalities & usability of the tool.

• Administer planner access level &schedule, accommodate planner’s requests, and provide training for new planner.

• Perform sale forecast and revenue report analysis, generate Business Management Report

• Partner with IT& sale planners to implement new fully integrated Forecast tool (ongoing global project in 2 year plan).

• Support SAP Master product database & data quality Pacific Gas & Electric Company, San Francisco, CA

Customer System Analysis Intern Jun 2007 – Aug 2007

• As a part of Department Information System Technology Service (ISTS) function, the posi- tion gave me an opportunity to study exclusively on the PG&E business process Methodolo- gy.

• Coordinate with other consultant to integrate CLIP Program (developed by PGE&E third party consultant) into the PG&E Methodology .Support and organize Share point site of Share Web Environment Team, create the Swim lane diagram for SWE Approval Process

• Learn about the different PG&E business functions & explore the company diversified cul- ture

Morning Star Tutorial Center Sep2007- Aug2008

• Tutor English, Math, Science and Introduction of Business, helps tutees gain basis concept, gather ideas, created simulated game using school resources, inspired and train new tu- tors.

International Student Program Nov2008-Dec2009

• Oriented new International student, cleaned garbage at Half Moon Bay, brought food and spends recreational time with kids in Downtown Children Cares. Bachelor of Science, Management Information System (MIS) San Jose State University

Contact this candidate