Customer Service High School

Maria Grazia Bustamante

**** ********** ****** *******, ** 32738

Email: *****************@*****.***

Phone: 914-***-****

Objective: To obtain a position with a prestige company where my skills could be fully utilized.

EXECUTIVE PROFILE: Results driven professional with more than 5 years’ experience leading business customer service, marketing, and sales strategies. Experience:

December 2015-June 2016: Publix Supermarket Orange City, Florida

●Produce Department

June 2011-October 2015 Shoprite supermarket New Rochelle, NY.

Supervisor:

● Oversee the unit production

● Maintain a positive customer environment

● Managed and train a team of four on customer service, stocking and maintain a clean work area

Customer Service Specialist:

● Assist with customer service in person and over the phone

● Conduct customer check out.

● Train employees on assisting customer with complaints, tasks, product knowledge policy and procedure of the company.

Floral Specialist:

● Took special orders of arrangements

● Made floral displays for private events

● Assist walk in customers with special needs and request

● Assist with marketing for seasonal needs.

Jan. 2008 to December 2010: Mardigras Casino Lima, Peru.

Customer Service Concierge:

● Maintain a positive customer interaction environment

● Provide beverage to elite clientele

● Assist with customer’s financial needs

Education: High School Diploma Certificate in Safety-Hazardous

Skills: Computer knowledge MS Suite Problem solving Spanish-English (Bilingual) Communication

Reference : Available upon request

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