IT Technician
Resume:
John Duel
Orlando, FL ****1
*********@*****.***
Profile
Certified technician anxious to enter the field with many years of experience providing IT support for family and friends including, but not limited to, hardware installation, diagnosing problems, and implementing solutions
Skills
● Windows XP ● Able to work independently and as a team ● Windows 7 member
● Microsoft Excel ● Strong communication skills
● Microsoft Word ● Excellent people skills
Professional Experience
October 2016 4 Corner Resources Orlando, FL
to IT Technician
December 2016 Worked at United Data Technologies repairing tablets and laptops for public schools. Job included diagnosing devices, repairing, and replacing broken parts. Also worked in Quality Control, ensuring and verifying devices were prepared to be shipped out.
June 2016 Kelly IT Services Orlando, FL
to Sorter Assistant
October 2016 Worked at Orange County Supervisor of Elections for Absentee department. Job responsibilities include operating Pitney Bowes Olympus II mail sorter to stamp, scan, and audit vote by mail ballots for 2016 Primary and General Elections.
February 2016 Kelly IT Services Orlando, FL
to IT Specialist
March 2016 Worked at Orange County Supervisor of Elections as member of team responsible for scanning absentee ballots for 2016 Florida Presidential Preference Primary. Led a two-person team responsible for preparing, scanning, sorting, and storing ballots. Duties included operating ES&S DS850 high speed scanner and Omation Model 206 high speed letter opener.
February 2008 Independent Contractor
to Sports Official
Current Served as a sports official for baseball and football ranging in ages from youth to college. Developed strong skills in communicating with others, dealing with people, and functioning well as a team.
March 2006 EA Tiburon Maitland, FL
to QA Tester
June 2008 EA Tiburon is a leading developer in video game software development. Job required locating bugs in software. Required writing detailed reports to programmers about bug locations. Often included writing several reports per day and long working hours.
Accomplishments
As a sports official, selected to playoff crew all five years working high school baseball. Selected as crew chief four out of five years.
As QA Tester, achieved three first time passes on game projects.
Education and Training
CompTIA A+ certified technician
2003 LeTourneau University Longview, TX
Bachelor of Science: Engineering Technology – Electrical Concentration
Coursework included circuitry, lab study, and communications
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