Customer Service Representative

Elaine Canova

*** ************ ***

Duquese, Pa

Cell: 804-***-****

Email: ************@***.***

Education

Kaplan University Online, Associate Degree, Criminal Justice GPA 3.5

Objective

To nurture children in a day care center environment.

Employment

Grandma's Family Child Care, 7242 Cooper St C, Fort Lewis, WA 98433 Self employed: July 2012 to October 2013

I worked with children four years to nine years old. I planned weekly lessons for teaching, planned and cooked meals, and at the end of my day I would take care of my grandson.

Being a Nanny to my grandson between 2006 to present, has given me experience for opening my own child care center and experience for working in a day-care center environment.

Precision Response Corporation, 7045 Clairton Road, West Mifflin, PA 15122 Customer Service Representative: September 2000 to December 2005

Precision Response Corporation was a full-service provider of outsourced customer service care, utilizing a fully integrated mix of traditional call center and e commerce customer care solutions for U.S. Celluar Cell Phone.

I answered calls, set up accounts for customers, ran credit reports, took payments, and activated cell phone service. I also worked with the customer service representatives in the stores and assisted them with doing the activations.

Dish Net, McKeesport, PA 15131 (Business Closed) Customer Representative: September 1998 to Setember 1999

Dish Net was a satellite company that provided services for television and internet .

I answered phones to potential customers, ran credit reports, set up accounts, worked with customer service representatives in the retail stores; and after customer approval, I would set up appointments for home installation..

There is a nine year laps with no work history due to I stay at home a help my daughter raise her son.

Volunteer Experience

Day Camp Counselor, Salvation Army working with day camp children

Work with children teaching Bible classes, arts and crafts and field trips.

Netzaberg Elementary School Library, USSO Germany

Assissted librarian in her job duties

Contact this candidate