Human Resources Professional
Resume:
Andre' D. Smith
Kansas City, MO. 64134
CELL: 816-***-****
Email: ***********@*****.***
MISSION STATEMENT:
To maximize my dynamic Human Resources skills, education, customer service and leadership abilities to impact value and success of any organization
EDUCATION:
Keller Graduate School of Management, Kansas City, MO
Master of Business Administration
Concentration: Human Resource Management Graduation Date: December 2014
●3.88 GPA, Honor Graduate with Distinction
DeVry University, Kansas City, MO
Bachelor of Science in Business Administration
Concentration: Human Resource Management Graduation Date: December 2013
●4.0 GPA, Summa Cum Laude
●Dean’s List Honor Student
(8 consecutive Semesters)
●2013 DeVry Academic Award Nominee
Relevant Coursework:
HR Management, Employment Law, Strategic Staffing, Training and Development,
HR Information Systems, Compensation and Benefits, Principles of Economics,
Professional Writing, Labor Relations, Managing Global Diversity, Employee Relations, Managing Organizational Change
HIGHLIGHT OF SKILLS:
●Strong Leadership and communication skills with proven ability to be reliable and trustworthy
●Has strong ability to multi task, knowledge of human resources, customer service, administrative/clerical procedures and computer systems such as word processing, managing files and records
●Updated knowledge of computer applications such as MS Word, Excel and Powerpoint, designing forms, and other office procedures and terminology
●Maintains updated knowledge of HR principles and processes for providing employee services
●Has efficient knowledge of business and management principles involved in strategic planning, resource allocation, human resources management knowledge, leadership technique, production methods, and coordination of people and resources.
PROFESSIONAL EXPERIENCE:
Human Resources Assistant,
PBA Health, Kansas City, MO
June 2015 - September 2016
Provides administrative support to the Human Resources Manager on all personnel matters and assists with maintenance of HR, company, and employee related files, employee onboarding/offboarding process and Paylocity payroll system data entry.
Duties and Responsibilities:
● Performs customer service functions by answering employee requests and questions.
● Conducts benefits enrollment and new hire orientations for new employees.
● Verifies and submits employee I-9 documentation
● Submits the online investigation requests and assists with new employee background checks.
● Performs payroll/benefit-related data entry to Paylocity, Cigna, Discovery Benefits and other accounts.
● Conducts audits of various payroll, benefits or other HR programs and recommends any corrective action.
● Updates HR spreadsheets, efiles with employee information, status changes.
● Assists with processing of terminations.
● Assists HR Manager with various research projects and/or special projects.
● Conducts recruitment results and surveys filing process.
● Assists with the various company employee offerings and outreach efforts as directed by HR Manager.
● Schedules meetings as requested by HR Manager.
● Makes photocopies, faxes documents and performs other clerical functions.
● Files papers and documents into appropriate employee files.
● Assists or prepares correspondence.
● Prepares new employee files.
● Prepares and distributes employee related mail.
● Performs other duties as assigned.
●Assist in coordination of job posting/recruitment process with hiring managers, collection /filing of Pre/Post-Offer Self Identification forms, Employment Applications and entering job recruitment results into HR Applicant Flow log.
Project Assistant,
Smith Contracting, Kansas City, MO
July 2004 - August 2014
●Assisted Independent Contractor in various home remodeling projects/assignments
Assisted in completion of customer bids/purchase orders
Maintained and utilized project tools and equipment (hammers, nails, tape measures, electric saws, etc) to cut and shape material as per instructions
Prepared sites to ensure maximum optimization of work procedures
Clean debris, trash and hazardous materials from work sites
Assisted in installing sewerage pipes and drains
Erected temporary structures and scaffolding
Cleaned and maintained construction equipment appropriately
Loaded and unloaded equipment from company vehicle
Transported materials and equipment from warehouse to sites
Ensured that all work is being done in compliance with the company’s protocols
Collections Representative,
Synerprise Consulting Services, Merriam, KS
October 2009 - January 2010
●Attempted to collect past due medical bills by outbound and inbound call methods.
Customer Service Representative,
HR BLOCK, Kansas City, MO
November 2008 - April 2009
●Assisted customers with questions, tax refund issues, and all other tax filing inquiries; HR BLOCK Emerald Card (primary purpose) in a call center environment
Security Monitor
Kansas City Community Center - RRC, Kansas City, MO
July 2008 - November 2008
●Overseen the Federal clients in their daily routines: sign in/out on passes or work, conducted evening cleaning assignments, breathalyzer and urinalysis tests, daily security checks on the facility and accountability of the clients and enforce all other KCCC rules and regulations.
Inspector
Western Forms, Kansas City, MO
June 2007 - September 2007
●Discarded or reject products, materials, and equipment not meeting specifications
●Analyzed and interpret blueprints, data, manuals, and other materials to determine specifications, inspection and testing procedures, adjustment and certification methods, formulas, and measuring instruments required
Mail Sorter
Snelling Staffing, Kansas City, MO
January 2007 - June 2007
●Sealed or open envelopes, by hand or by using machines.
●Affixed postage to packages or letters by hand, or stamp materials, using postage meters.
●Verified that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
Shipping Clerk,
Gasket Engineering, Kansas City, MO
December 2005 - June 2006
●Examined contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming and outgoing shipments
●Prepared documents such as work orders, bill of ladings, and shipping orders.
●Determined shipping method for materials, using knowledge of shipping procedures, routes, and rates
ARMED FORCES:
Yeoman (Administrative Officer), E-5
U.S. Navy February 1999 – June 2004 General (Under Honorable Conditions) Discharge/June 2004
●Composed and maintained correspondence, awards and instruction/notice files
●Conducted routine reviews of and entries in enlisted and officer service records
●Prepared daily itinerary, emails, memorandums and meeting agendas
●Issued military personnel, veteran and dependent identification cards
●Conducted routine review of classified messages and documents
●Awarded Junior Sailor of the Quarter, USS Sentry (MCM3), June 2000
●Awarded Enlisted Surface Warfare Specialist certificate/pin, December 2001
●Awarded National Defense Medal (Operation Enduring Freedom), July 2002
●Awarded Navy Achievement Medal, USS Sentry (MCM3), August 2002
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