Manager, Administration

Profile

Over ** years of experience in Corporate Trust Services for Québec and the Maritimes at Computershare, an industry leader in providing corporate trust services in Canada, with $1.5 trillion of debt under administration

Performed internal control assessments and provided recommendations on improvements processes

Supervise and train a team of up to 8 junior/intermediate staff

Bilingual (English and French)

Strong analytical skills (pivot tables, vlookups)

Organized fast-learner with ability to work with strict deadlines

Excellent communication skills when working in teams and a great motivator

Active volunteer for Cedars CanSupport at Montreal General Hospital

Professional Experience

Computershare Trust Company of Canada

Manager, Administration – Corporate Trust Services March 2011-November 2016

Operations and Administration of International and Canadian business of the State of Israel bond program

Monitor staffing, provide on-going support and training in the administration unit, trained new employees and managed and planned employees’ schedules (ensured

optimal staffing and service during rush-hours)

Month end responsibilities such as top level journal entries and reconciliations, monthly variance analyses.

Work with the General Manager for the preparation of the entire budgeting process for 2 branches

Maintaining high level of quality service to clients in order to prevent loss of business and retention of clients.

Professional, Administration – Corporate Trust Services 2006 – 2011

Assist General Manager in preparation of budget

Complete and transmit quarterly and annual reports

Ensure audit recommendations are implemented

Business resumption plan, risk management and taxation

Client servicing of own portfolio of client/files

Provided day-to-day support on review of documents and escalations.

Administrator – Corporate Trust Services 2004 – 2006

Assisting Trust Officers with various tasks on new and existing files

Handle movement of funds and investments over one billion in assets for many escrow mandates

Billing and Account Receivables

Product Support Analyst– Computershare Technology Services 2003 – 2004

System Support to users across North America

Analyze and resolve request from various internal departments

Montreal Trust Company-Computershare Trust Company of Canada

Administrator – Corporate Trust Services 1998 – 2003

Responsible for trade inputting and settling, involving money market securities

Direct contact with brokers and investment managers

Responsible for all interest payments and journal entries for all money movement

Education

JFK BUSINESS CENTER

Diplôme d’études professionnelles en comptabilité 1998

CONCORDIA UNIVERSITY

Classical Studies Program (completed 19 credits) 1995

VANIER COLLEGE

Diplôme d’études collégiales en sciences humaines 1995

Professional Competencies

IT Languages

Microsoft Excel (Advanced) English (written and spoken)

Microsoft Word and PowerPoint French (written and spoken)

Taxprep

Hyperion Planning/Enterprise

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