Administation, customer service,and clerical.
Resume:
Lisa Bellamy
**** ********** *** *********, ** **216
*****@***.***
Profile
Dedicated worker with over ten years of experience in customer service, administrative, and clerical. Strong listener and a problem solver who readily adapts to change, works independently and exceeds expectations. Able to handle multiple priorities and meet tight deadlines without compromising quality.
Education
Goodwill Industries of the Southern Piedmont Banking/ Call Center Customer Service
National Career Readiness Certification (Developed by ACT)
Relevant Courses:
Microcomputer Alphanumeric
Microcomputer Numeric
Ten Key
Keyboarding and Document Formatting
Communication Skills for Customer Service
Typing
Professional Office Procedures
Key Skills
Office Skills:
Office Management
Records Management
Customer Service
Accounts Payable
Banking
Spreadsheets Administrative/Clerical
Call Center Associate
Accounts Receivable
Typing
Faxing
Scan
Copy
Answer Phones
Computer Skills:
MS Word
MS Excel
Windows
10-Key
Alpha=Numeric
Experience
Courtney Trucking Inc. – Charlotte, NC Administrative Assistant
1/98 – Present
Handle multifaceted clerical tasks (e.g., data entry, filing, records management and billing)
Accounts payable/receivable, record keeping and balance sheets
Dispatch, log jobs, and general office duties
US Census Bureau – Charlotte, NC Partnership Assistant/Administrative Clerk
11/2009 – 09/2010
Partnership Assistant
Support Partnership Specialist in full range of Partnership outreach activities.
Contact local organizations and businesses to form partnerships.
Conducted weekly conference calls.
Attended various meetings to obtain weekly assignments.
Coordinate and complete all follow-up activities related to Partnership
Agreements.
Attended meetings, events and provided promotional materials.
Administrative Clerk
Routine clerical tasks in the collection, processing, and reporting of payroll data.
Maintained personnel files and records, position description files, and a wide
variety of clerical functions associated with office processing, field and administrative
operations.
Clarke American Charlotte, NC
Associate Service Representative
06/2003 - 11/2003
Checked database and ensured the delivery of premium service to customers. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
Handled calls, processed/shipped check orders.
Communicated effectively with multiple departments to ensure that customer received items in a timely manner.
High/low risk verification and gave account information.
Processed customer service and supply forms.
Recommended additional products.
Processed all inquiries pertaining to all consumer calls.
. Sovereign Bank – Staten Island. NY Teller
8/94 – 12/97
Paying and receiving, servicing customers
Preparing payroll/coin orders for business customers
Replenishing and balancing cash dispensers
Recording daily logs when necessary
Balancing cash drawer and daily work
Processing back work and sending it to appropriate departments
Contact this candidate