Nusrat Jahan

**** ***** **, ****** *******, NY-**427

E-mail: acymfr@r.postjobfree.com

Phone: 716 - 413 - 3219

PROFILE SUMMARY:

6+ years of IT experience in Software Quality Assurance with involving complex client/server and web based applications.

Experienced in creating and designing Test Strategy Documents, Test Plan, Test Schedules, Test Cases, Test Procedures and Test Scenarios.

Good Knowledge in both Manual and Automation Testing with ability to manage the automation of the entire testing cycles and leading the testing team.

Knowledge in Software Application Development Projects that follow the Software Development Lifecycle (SDLC) methodologies and best practices.

Experienced in various SDLC methodologies like Agile and Waterfall model.

Expertise in UAT, GUI, Sanity, Functional, System, Regression, Smoke and Back-end testing.

Proficient in automated testing tool such as HP ALM/Quality Center and open source tools to facilitate automated testing.

Experienced in building automated scripts from manual Test Cases and business requirements using HP ALM/Quality Center.

Extensively experienced in Structured Query Language (SQL) with Oracle, SQL Server and MySQL for Back End Testing.

Experienced in Quality Assurance Life Cycle (QALC) using QTP/UFT in designing, developing and implementing Test plans using the detailed business requirements document.

Experienced with Dictionary object in QTP/UFT to write Test scripts, Test cases.

Proficient with QTP/UFT data table and read the values based on the functional requirement.

Strong understanding about multiple IT technical platforms, and application development methodologies.

Experienced in the designing and implantation of Software Quality Assurance standards and practices.

Proficient in requirements analysis, design, risk analysis, and prioritization skills on multiple or large sized software development projects.

PROFESSIONAL EXPERIENCE:

Citibank, LIC, NY

Quality Assurance Analyst

May, 2015 – Present

Responsibilities:

Analyzed business requirements, functional requirements, use cases and provided feedback for clear understanding of each requirement.

Introduced, developed, documented, and updated the QA Test Plan, process and Procedures Manual and Objectives.

Reviewed business requirements and designed specifications to understand the application under test.

Designed automated test based on Test Case and wrote Test Case.

Worked as developer to develop automated scripts.

Created Automation scripts in such way that to results can be generated in Text file, Excel and HTML formats.

Performed Regression testing Black-box testing and System testing for business needs.

Documented all QA documents such as business requirements, Test Cases, Test Scripts and execution Test result at HP ALM.

Created Test plans and Test cases using ALM with input from the analysts, developers and users.

Wrote SQL query for various projects to verify the back-end data based on the specification.

Used UFT for Functional and Regression Testing of the application to make sure transactions and business processes.

Used checkpoints in UFT to check the attributes of the application across several builds and versions.

Used parameterization in UFT to test the application with different sets of data.

Worked in UFT to automate scripts written in descriptive programming & VB Script.

Developed baseline scripts for testing the future releases of the application using UFT.

Participated in daily SCRUM meetings interacting with Project Manager, Develop Manager and members of the QA team.

Reviewed and verified bug tickets within JIRA.

Was able to read architectural diagrams, environment/server management documentation, review end-to-end workflows (technical/business).

Ensured Test deliverables were prepared per enterprise guidelines.

Produced documentation to support the QA processes.

Collected and reported Test results through various metrics reporting tools and communicated to key stakeholders on a regular basis.

Environment: SOAP UI, HP ALM, UFT, Java, J2EE, Java Script, VB Script, XML, UNIX, SQL Server, MS Office, Windows.

Aetna, Hartford, CT

QA Engineer

Jun, 2013 – Apr, 2015

Responsibilities:

Involved in Test Script evaluation along with the Test Manger, Business Analyst, Client and the Development Team.

Involved in Test strategy planning, scheduling, and risk analysis, reporting and tracking.

Generated Test Scripts as per system, architecture and data synchronization requirements.

Prepared the Manual Test cases and reviewed the Test cases.

Tested Graphical User Interface (GUI) Components.

Performed UAT, Sanity, Functional, System, Regression, Smoke and Back-end testing.

Executed the mapping of all requirements to HP Quality Center to ensure effective coverage, traceability and execution of Test Scripts.

Reported incidents in case of issues during execution and logged defects in HP Quality Center.

Used SQL statements elaborately to retrieve data for Database Testing.

Wrote and enhanced QTP Test Cases and Test Scripts to meet functional requirements as per the business requirements and automated the Test scripts by using QTP.

Created Database Checkpoint by using QTP to make sure information entered in database without any errors to Oracle.

Executed Regression Test Cases using QTP for each release to make sure that total functionality of the application was not broken.

Used QTP to report the defects found during regression testing and followed up until it resolved.

Used to create and maintain Object Repository in QTP to enhance the reliability of applications.

Researched new open source language/framework for future end to end Test tools across components.

Participated in project meetings to set the schedules and milestones and completed all the deliverables in the timely manner.

Environment: Java Script, MS SQL Server, Web Services, Windows, UNIX, HP Quality Center, HP QTP, VBScript, Java.

AT&T, Morristown, NJ

Software Quality Assurance (QA) Tester

Oct, 2010 – May, 2013

Responsibilities:

Created Function Library for common functionality of the application.

Architected Test Plan, Test Cases and processed workflow.

Defined and Implemented the Software Development Life Cycle with process development meetings.

Worked closely with product and project managers on the implementation of new projects and infrastructures including operational readiness, change preparation, change execution, and post-change QA validation.

Investigated, researched, recommended and lead the implementation of commercial automated Test tools and Test Scripts for regression testing of existing product functionality.

Involved in Smoke, Integration, Regression, System, End-to-End & Black box testing.

Used Quality Center for Test plan execution and defect tracking in the application.

Was responsible for Test planning, Test creation, Test setup & Test mapping and exporting them into Quality Center.

Verified the Business Logic Implementation by constructing and executing several SQL statements in Oracle.

Created GUI files using QTP and performed Data Driven Testing (DDT).

Created automated scripts using Modular framework with QTP descriptive programming concept.

Was responsible for creating reusable user defined function in QTP to assist the Modular framework based Test Scripts.

Coordinated with the teams to define the data needed for the project.

Analyzed the gap between actual and expected results and reported bugs using JIRA application

Helped business stake holders to define a cost efficient organizational level Test strategy.

Made recommendations for improvement of applications to programmers and software developers or Engineers.

Environment: SQL Server, Windows, Quality Center, QTP, Java, Java Script, HTML, Agile, MS Office, UNIX, TOAD, Oracle.

EDUCATION:

MBBS, Ibrahim Medical College, Dhaka, Bangladesh

TECHNICAL SKILLS:

Web Technologies: HTML, XML, VBScript, JavaScript, Java

Testing Tools: HP Quality Center, HP ALM, QTP, UFT, JIRA

Operating systems: Windows, UNIX/Linux

Programming Language: VB.NET, Visual Basic, SQL, PL/SQL, VB Script

Web & App Servers: Web logic Server, IIS and Java Web Server

Database: Oracle, SQL Server, MS Access

Applications: MS Office, Crystal Reports, MS Excel

References available upon request

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