Customer Service Manager

A hard working highly motivated professional with excellent organizational and communication abilities. Relates effectively to all levels of management and staff. Seeking a challenging position that will utilize and develop my skills while enabling me to make a contribution to the success of my employer.

Production Manager

International Marble & Granite

May, 2012 September, 2016 (4 years 4 months)

Oversight and management of the manufacturing and fabrication operations

Monitor daily operations to identify and resolve problems areas related to staffing, scheduling, tooling,

quality, and production area layout

Develops capacity plan based on sales orders and forecasts and priorities work orders

Drives continues improvement in production methods, equipment, operating procedures and working

conditions

Manage production process and maintain production schedule

Supervise manufacturing personnel ensuring each employee is adequately trained and plans and assigns

work effectively to utilize individual manufacturing operator's capabilities

Providing cross-training opportunities and resolves personnel problems

Holds productions schedule meetings with heads of departments to ensure achievement of the time

delivery goals

Lean production and quality control proficient

OSHA Safety efficient,Lock out tag out,employee safety training's and meetings

Production Manager

GP Stone & Cabinets

November, 2001 October, 2011 (9 years 11 months)

Production planning, measurements and service calls

Dealing with vendors and suppliers

Customer service: repair and warranty issues, scheduling installations

Fabrication manager: going over details of jobs with the manufacturing crew

Preparing orders and getting them ready for manufacturing

Planning and preparing manufacturing schedule with warehouse foramen

Other general office duties as assigned and necessary to support growth of the company (answering phones, collecting job applications and interviewing fabricators and installers

Other shop duties (ordering shop supplies, slab and sinks pickups, service calls)

Skills * Ability to work in a manufacturing facility (15 years of experience)

*Ability to supervise multiple employees

* Ability to work in a team and follow the instructions

* Problem solving skills

*Fifteen years of forklift driving experience, Five years of high lift and order picker driving experience

Bilingual English /Polish Limited Spanish

Chris Boczek

150 S. Church St., Bensenville IL 60616 • 312-***-**** • ***********@*****.***

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