Technical Support Human Resource
Resume:
Andrew Lewis, MS
Southbury, CT *****
**********@*****.***
https://www.linkedin.com/in/drew-lewis-ms
Summary: Industrial/Organizational Psychology and Human Recourses professional with specialties in leadership development, job analysis, and organizational behavior. Experienced with market research, non-profit, and academic, industries. Proven skills in project management, data analysis and prioritizing projects to meet deadlines for deliverables.
Experience: Touchstone Research Inc, Branford, CT
Project Director, August 2015-October 2016
Programmed qualitative and quantitative questionnaires and surveys, including back end testing before surveys launch and enter the field.
Designed questionnaires, moderated survey pretests, wrote comprehensive PowerPoint reports, and analyzed data using a variety of research methodologies including Correlations, Regressions, T-Tests and more.
Managed client communication, recruitment, screener development, and coordination with vendors for quantitative and qualitative research projects.
Took the lead on projects related to human resource initiatives including: developing a training program for new hires and making revisions to our current paid time off policy.
Produced and promoted content on a regular basis, including articles, press releases, blog posts, and industry reports utilizing WordPress, PowerPoint and search engine optimization.
Collaborated as a team member for a special project to create a Virtual Reality Consumer Report, which details interest in potential Virtual Reality applications across generations, concerns with using the technology, and more.
Sacred Heart University Department of Information Technology, Fairfield, CT
Graduate Assistant, December 2014-June 2015
Provided technical support to students and staff on a variety of computer issues.
Collaborated with other staff members in order to aid in campus expansion, and recommended software and hardware upgrades for the new location.
Provided professional service and responsiveness while working with faculty and staff to resolve technical issues and recommend changes to other department members.
Goodwill of Western and Northern Connecticut, Waterbury, CT
Career Development Specialist, August 2014-November 2014
Conducted worker assessments determining proficiency for specific job tasks.
Provided evaluations and recommendations based on job performance.
Assisted with training and development during assessments to help workers gain proficiency with new job tasks.
Education: Sacred Heart University, Master of Science, Industrial and Organizational Psychology August 2015
Sacred Heart University, Bachelor of Science, Psychology, Magna Cum Laude, Dean’s List: all semesters from 2010-2013. December 2013
Certifications: Cornell University, Human Resource Management Certificate, Expected Date:
March 2017
Relevant Relevant courses include: Job Analysis, Organization Behavior, Training and
Course Work: Development, and Personnel Psychology.
Relevant course work and papers include: Leadership Development Training Proposal, Combination Job Analysis [CJAM] for a Technical Support Specialist position, and a Capstone research proposal on Leadership Development and Retention in Small Organizations.
Publications: “6 Companies Bringing Sports to VR”
Hypergrid Business, June 29, 2016
This article outlines 6 industry leaders who are working on bringing the world of sports into virtual reality, with their new technology, innovations, partnerships and more.
Leadership: Sacred Heart University Pi Kappa Phi Fraternity, Fairfield, CT
Standards Board Secretary, Jan 2011 - May 2011
Collaborated with other members of the standards board committee in order to review the misconduct of fraternity members and render appropriate disciplinary action.
Applied conflict resolution principles when resolving disputes between fraternity members.
Affiliations: Psi Chi: International Psychology Honor Society: Member, October 2013-Present
OD Network: Member, 2016-Present
Metropolitan New York Association for Applied Psychology: Associate Member, 2016-Present
Skills: Proficient in all Microsoft Office programs, including advanced Excel formulas such as concatenate, vlookup, pivot tables, and more; familiar with SPSS statistical software.
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