Service Representative Medical
Resume:
Career Portfolio provided by Beyond.com
Casandra Johnson
Wyandotte, MI 48192
Job Function: Healthcare & Medical
Highest Education: 2-Year College Degree
Portfolio: http://www.beyond.com/88C4D265-E76F-4B96-ADB7-3B262C39E37D
Casandra Johnson
Wyandotte, MI 48192
********@****.***
Career Objective:
To use my skills that are specific to the medical field to organize office activities and provide support to physicians and other medical staff while ensuring that patients have an excellent experience.
Education:
Ross Medical Education Center Redford, MI
Associate of Applied Science, Medical Assistant Graduated: August 2005
Henry Ford Community College Dearborn, MI
Certificate, Certified Computer Operating Training Graduated: 1992
Certificate, Business Administration Graduated: 1979
Work History:
Henry Ford Health System Wyandotte, MI March 2007 Present
PATIENT BUSINESS SERVICE REPRESENTATIVE:
Responsible for the registration & insurance verification of all patients using EMR, AS400 registration program. For Outpatient Testing, Pre-admission Testing and Emergency Department scheduling MRI, CT, Physical therapy and Occupational therapy.
Interview and gather complete and accurate demographic and financial information on all patients assigned
Order lab tests off of prescriptions from Physicians
Use appropriate CPT10 and ICD10 codes for billing purposes, including Medical Necessity for Medicare
Verifies eligibility of health insurance for all patients via Web Denis, Hap.org, and Molina.com and contacting the insurance company’s.
Captain of the American Heart Association for the entire PBS (Patient Business Services) Department for 2014 Start! Heart Walk
Member of Peer Interview team; assists managers in the decision process of hiring new employees
Encourage coworkers to maintain service excellence, adhere to AIDET, and abide by all HIPAA
Laws and Regulations
Henry Ford Health Wyandotte, MI December 2005 until date
Transportation Department
TRANSPORT ATTENDANT
Transported patients utilizing safety, equipment and protocols throughout HFWH
Sandys Sandbox taylor, MI January 1999 December 2005
Daycare
OPERATOR OWNER
Directly cared for and nurtured children
Designed an appropriate childcare and business environment within the shared space of a private home
Worked intimately with current clients to maximize quality of care for their individual child
Planned, purchased and prepared food served to children according to the guidelines from the parent or guardian of the child
Interviewed, hired, trained and supervised employees
Created and maintained accounting and bookkeeping systems
Purchased supplies
Casandra Johnson
Wyandotte, MI 48192
******@****.***
References
Roberta Bailey
Bank of America
*********@*********.***
Latrice Freshley
J.P. Morgan Chase
*********@***.***
Anya Lee
Henry Ford Wyandotte Hospital
*****@****.***
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