SAP SD Functional Consultant

Summary

SAP Experience: ** years Functional Configuration; Versions 6.0 ECC, 4.7, 4.6C, 4.5B, 3.1H, 2.2G

Module Skills: SD, SM, MM, SIS, ASAP Certified

Strengths: Pricing, Order Processing, Billing/Invoicing; EDI/IDOC functionality

Industry Experience: Manufacturing: Hi-Tech, Consumer goods, Pharmaceuticals,

Business Experience: 26 years

Education: Boise State University: MBA International Finance, BBA Finance and Economics

Experience

December 2016 – Mining Safety Appliances - Pittsburg, PA

US Global mining safety equipment manufacturer-Transportation Management Assessment

SAP America

TM Functional consultant

Engaged to provide review of existing transportation / shipping structure and provide assessment of benefits of expanding SAP transportation management functionality to reduce costs of shipping to international locations. Proposed T.M. setup estimated to reduce package carrier costs by 70% and improve meeting promised delivery date on sales orders by improving shipping and transit time planning.

May 2016 – October 2016 – Bristol-Myers Squibb Pharmaceuticals – Tampa, Florida

US Global pharmaceuticals manufacturer-Production Support and EDI transition project

Fidelis Companies, Inc. Plano, Texas

SD Functional consultant

Production support and functional enhancement design:

oTransportation Planning and Logistics Execution support

Designed and tests enhancements for customized material Batch Determination and Serialization profile functionality used in the Shipment and logistics execution process.

User support and issue resolution for multiple bolt-on product interfaces for 3rd party logistics service that provided customized storage location and batch determination on the sales order.

Designed and implemented intercompany return logistics process returnable sample items.

oSupport and issue resolution for complex customized pricing functionality using Model N Contract Pricing Management bolt-on.

oSales Document Work Flow issue resolution.

EDI/iDoc functionality support. Daily monitoring issue resolution for inbound and outbound messaging

Go-live support for recent GTS Implementation

HP Application Lifecycle Management:

oCreated and Updated Test Plans and Test Lab data for both Project and Production support system changes

Design and implement solutions for new requirements:

oApply standard SAP functionality

oCreate testing documentation and work with the user community to test execution.

June 2015 - May 2016 – Merz Pharmaceuticals – Raleigh, North Carolina

German based global pharmaceuticals manufacturer-Production Support and EDI transition project

Bayforce Consulting, Inc. Tampa, Florida

SD Functional consultant

75% remote Production Support position for vacant SD functional analyst position.

oTransportation Planning and Logistics Execution support

Troubleshoot issues with SAP/CRM in the production environment. Heavy emphasis on CRM order creation and the logistics execution process including batch determination and packing functionality using customized user dashboard to simplify delivery and shipment processing

oRollout and support of a user-friendly dashboard functionality managing both outbound and inbound deliveries while applying both batch management and serialization in the Warehouse Management environment.

oPricing support and issue resolution for CRM to SAP interface for multilevel pricing calls between the systems.

oResolved sales order tax issues arising within the Vertex tax functionality.

oSAP Solution Manager used for issue resolution tracking.

Design and implement solutions for new requirements:

oApply standard SAP functionality using Best Practices whenever possible

oCreate testing documentation and work with the user community to test execution.

Provide functional testing for EDI process transition to SPS Commerce functionality.

May 2015 - June 2015 – Remington Arms Company, LLC

Bayforce Consulting, Inc. Tampa, Florida

SAP SD Functional Consultant – Firearms Manufacturer, SAP Repair Process Enablement.

SD Functional resource for Design and rollout of SAP Repair Process for Remington product lines at the Huntsville, Alabama manufacturing plant.

Designed and configured Repair logistics execution process using standard SAP repair order processing using service orders to facilitate the in-house repair of Alcohol Tobacco and Firearms (ATF) regulated product lines including:

oRequirements gathering

oSolution Design adhering to SAP Best Practices when feasible

oBlueprint Documentation

oSystem configuration for the repair process functionality

oSales document pricing using Sales Order BOMs to enable pricing rollup on service material BOM items

oCoordinated customization updates to meet ATF control and reporting requirements for regulated products

Revenue Recognition setup and testing for service contracts for repair partners.

Completed user testing and training including creating test scripts for repair process and integrating training into the testing process

Coordinated Cutover and Go-Live tasks for the rollout.

Assisted with post go-live monitoring and issue resolution

June 2014 – April 2015 – Omnicell Inc.,

Bayforce Consulting, Inc. Tampa, Florida

SAP SD Functional Consultant - Medical Technologies Inc., SAP Implementation.

SD Functional resource for MTS, Inc. SAP Implementation following its acquisition by Omnicell. Blueprint to Go-live project processes

Requirements gathering, Blueprint Documentation, system configuration for the entire OTC functionality

Order Processing – New Order types, custom item categories, new pricing procedures to facilitate Sales order BOM / Kitting functionality, customized freight charge processing, integration with SAP CRM system with bi directional updates and order creation.

International Sales Pricing – configured international sales order pricing including applying internaiton tax functionality.

Transportation Management / Logistics Execution – Responsible for solution design, configuration, testing, training, deployment of shipping process:

oDelivery / Shipment process configuration

oRoute determination process configuration

oStorage Location determination / integration with Warehouse Management process

Inter-company process design:

oCross company code processing mixing Profit Center Accounting in one company and Cost Center costing in another.

oSet up Intercompany Vendor invoice processing using SAP standard iDoc functionality.

oSet up “cost plus” pricing for Inter-Co transfer pricing

Repair Process design and set-up:

oImplemented custom repair process using a single sales document facilitate the repair steps for custom engineered machines

Receive the item to be repaired – custom movement type to receive into Quality Inspection status via custom schedule line category assignment

Ship out Loaner machine to the customer to use during repair if needed

Apply Service and Labor materials to repaired item

MRP settings used to spawn Production Order for repair work in the engineering department. Used to capture repair costs and schedule repair work

ATP settings used to allow systematic delivery creations once the item is repaired, inspected, and released back to unrestricted use/Sales order stock

Receive Loaner Machine back in, after repair is shipped out; issue debit if loaner is not received back in.

Arranged invoice split functionality to allow single invoice for repair order – captures both order related and delivery related billing items on the invoice

Complete user training and testing functions from creating test scripts for entire OTC process and integrating training into the testing process

Coordinating Cutover and Go-Live tasks for OTC process from the functional perspective

February 2014 – June 2014 – Remington Arms - Firearms Manufacturer, Madison North Carolina

S-Pro Consulting, Inc.

SAP SD Functional Consultant

Returned to Remington to backfill the loss of 2 SAP SD permanent resources during:

Projects:

Production support:

Complex and customized pricing procedures needed much attention from the SAP support team. A common pricing procedure among division meeting sometimes conflicting requirements calls for a lot of research and trouble-shooting pricing issues.

Research into many customized processes using user exits and programs to find causes for issues

Designing configuration changes to satisfy user requests for functionality changes and enhancements.

ATP issues and custom rescheduling programs often led to end users requiring input on solutions to orders with unconfirmed quantities

Designed Product Allocation “proof of concept” configuration demo for ammunition sales to distributors. Excess demand for ammunition called for a way to allocate sakes. Used all standard SAP functionality for product allocation based on production planning quantities and available to promise configuration.

Oct 2013- February 2014 – Innovative Hearth Products – Nashville, TN

SD resource SAP Implementation / Company Consolidation

Titan Consulting, Frisco, TX

Implementing SAP for two plants and consolidating one existing SAP plant into one of the new ones. Lennox International sold its fireplace manufacturing division to a private equity firm, which subsequently bough another fireplace manufacturer and merged the two companies. The Lennox Company was already on SAP and the other company was running a home-grown ERP system on an AS400 database. The goal of the project was to eliminate existing customized SAP process where possible and bring the other two plants up on SAP using the redesigned system.

Reviewed existing processes for both non-SAP and SAP plants and sales organizations and developed plan to merge the two entities into one:

oCreated Blueprint document for the organization’s Sales and Distribution process

oCreated test plan/cutover plan/training plan for SD processes.

oAssisted in implementing Warehouse Management for shipping process, including ATP check and remote RF guns for shipping process

oAssisted in designing the physical processes to mate up with the SAP system processes for the Warehouse management system and distribution functions.

Completed all configuration and related testing and training.

July, 2013 to Oct 2013– Hunter Douglas Window Coverings – Broomfield, CO

SD resource for enhancement projects

TekSystems, Inc. Tampa, Florida

SD Functional consultant

Ongoing system enhancement projects for integration with SalesForce.com

Engaged as SD functional resource to participate on the IT enhancement project team for functionality enhancements in the SalesForce.com system and related processes in SAP ECC.

Document business requirements, design solution for enhancement, create specifications for the ABAP development team, SAP PI process and the Salesforce team.

Participate in testing process to validate enhancements; facilitate transports to PRD system provide support for changes post go-live.

Assist in PRD support issues when needed for complex issues.

Feb - July, 2013 – Merz Pharmaceuticals – Milwaukee, Wisconsin

German based global pharmaceuticals manufacturer-Company Code consolidation project

Bayforce Consulting, Inc. Tampa, Florida

SD Functional consultant

German parent company is consolidating two U.S. based divisions into a single company code and redesigning business processes to merge the two divisions into a single organization.

Engaged as SD functional resource to lead the business area through the project.

Responsible for leading business process review and redesign efforts to consolidate business practices to SAP system processes to heighten efficiencies and move to standard SAP practices as much as feasible in a highly customized SAP environment.

Leading effort for EDI process update to move to SAP standard iDoc functionality using Gentran middle ware.

Managing configuration changes and testing

Overseeing cutover and go-live

Sept – Nov, 2012 – Lennox, International - Heating and Air Conditioning Manufacturer-8 week project

Titan Consulting, Inc. Frisco Texas

SAP Project Manager and SD Functional consultant

Engaged as project manager and SD functional resource for company code divestiture due to the sale of a division and subsequent sale of a division within that division. Responsible for all aspects of company code carve outs for the two divisions within a short project timespan due to contractual/legal requirements. Focus of the project is replicating intercompany sales process for international transactions between companies. Processes include both intercompany sales and intercompany stock transfer orders with automated intercompany billing via EDI functionality.

Identified scope based on Transitional Service agreements

Produced Project Requirements document and Project blueprint document

I.T resource requirements and sourcing/assignment

Managing configuration changes and testing

Overseeing cutover and go-live

July 2011 – August 2012 – Remington Arms - Firearms Manufacturer

Bayforce, Inc. Tampa Florida

SAP SD Functional Consultant

Engaged as an additional resource for enhancement projects and production support issue resolution. Member of 10 person SAP I.T. team:

Projects:

Amazon E-Commerce Enablement: of E-commerce solution for Amazon.com web store sales. Defined Sales processes; provided functional specifications for required interfaces; trained users on both Amazon and SAP for the new processes. Complex pricing requirements called for a unique solution using customized calculation formulas and account determination settings. Multiple and changing pricing processes required constant tweaking of the pricing procedure to meet requirements.

Merge Product line/Company Code: Assimilation of existing product line using a single company code into another larger, multi-channel company code. Moved all system and physical function of one plant / company code for that product line into a multi-product line company code. Required analysis and modification of unique sales process to integrate into the rest of the company.

Challenging areas included blending complex pricing requirements from the single product family into the commonly used documents and pricing procedures; enabling discount / promotion determination and manufacturing interfaces; converting existing sales orders and contract documents into the new company code using common document types

Production support:

Complex and customized pricing procedures needed much attention from the SAP support team. A common pricing procedure among division with sometimes conflicting requirements calls for a lot of research and trouble-shooting pricing issues.

Research into many customized processes using user exits and programs to find causes for issues

Designing configuration changes to satisfy user requests for functionality changes and enhancements.

ATP issues and custom rescheduling programs often led to end users requiring input on solutions to orders with unconfirmed quantities

Designed Product Allocation “proof of concept” configuration demo for ammunition sales to distributors. Excess demand for ammunition called for a way to allocate sakes. Used all standard SAP functionality for product allocation based on production planning quantities and available to promise configuration.

May 2011 – Jul 2011 – Multivac Inc., Vacuum Packaging Machine Manufacturer

(Part Time / Remote Assignment)

Bayforce, Inc. Tampa Florida

SAP SD Functional and EDI consultant

Engaged to provide solution for Sales Process EDI enablement for two large customers. Tasks include master data cleanup, material substitution and customer material info record design to allow seamless PO / Sales order creation.

Review and re-engineer pricing process for US sales. Issues revolve around German parent company issuing corporate wide material prices which conflict with U.S. customer specific pricing contracts.

Review customized commissions functionality design a report to facilitate commissions payout.

Feb 2011 – Jul 2011 – Line6 Inc., Musical Instrument Electronics Manufacturer

(Part Time / Remote Assignment)

Consulting Solutions, Inc. Sioux Falls, SD

SAP SD Functional and EDI consultant

Engaged to provide solution for Sales Process EDI enablement for several large customers. Tasks included mapping inbound and outbound EDI messages: 850-***-***-***. Responsible for all configuration around EDI processing.

Participated in user acceptance testing and go live support for project.

Complex pricing troubleshooting; Tax rate application issue resolution.

ATP: Researched resolution for ATP issues on deliveries resulting from a custom Pallet packing material

Output determination on orders and deliveries.

November 2010 - December 2010 - Abbott Labs, Inc., Major Pharmaceutical Manufacturer

Bayforce, St. Petersburg, Florida

SAP SD Functional Consultant

Lead SD role in design review and blueprint phase for internet sales functionality.

oReviewed and documented current internet sales process

oGathered requirements and requests for enhanced functionality

oReviewed and evaluated solution proposals from multiple vendors

oOnce the vendor was selected, completed blueprint document for project review and approval by management.

November 2007 – November 2010 - Jabil Circuits, Custom Electronics Manufacturer, St. Petersburg, Florida

Enterprise Systems Specialist III (III of IV)

Lead SD role in Corporate Customer Integration project Team. Responsible for on-boarding and integrating new customers into SAP system.

Primary focus on E-commerce enablement for customer sales processes; sales process analysis and design of SAP solution to meet requirements.

Pricing - Analyzed existing customer pricing requirements and designed new procedures to satisfy both the customer's and Jabil's pricing requirements. This was accomplished through customized pricing procedures using user exits, pricing formulas and requirements, and sometimes custom ABAP programs. Billing and invoicing processes were also extensively customized to meet customer requirements.

Applied tax functionality to relevant sales order pricing procedures to accommodate international and domestic tax application when necessary.

Contract processing: Involved in maintaining and evolve customized contract functionality for specific customers; annual contract roll over process, track quantity and value on contracts.

Output determination requirements frequently required customization. Output at all phases of the business process were a regular feature: Order confirmations, Advance Ship Notifications, Handling unit labels (both boxes and pallets on the same shipment), Foreign trade documents, and invoicing were all employed both in printed and EDI formats.

Scenario testing and related documentation carried out in a regimented procedure to meet reporting and compliance requirements on every project or customer integration. This included standardized formats for documents, regression testing, review and approval and separation of testing and approving roles.

SAP upgrade to ECC 6.0 – Lead SD role for Customer Integration team for enterprise wide SAP upgrade. Review all customer specific processes for upgrade testing. Design and complete audit compliant testing documentation for upgrade system tests.

Lead SD role in multiple SAP enhancement projects for regional and global process improvements including:

Provided project resource sizing estimates, managed individual Change Management Requests.

Implementation of SAP for acquired companies. Provide business process analysis and ERP configuration design to bring purchased companies online to the Jabil central SAP instance.

Maintained configuration and master data for product allocation functionality for make-to-stock products sold to customers.

Production Support:

Assisted with Production Support process for global operations; provide project resource sizing estimates, manage individual Change Management Requests.

May 2007 – September 2007- Pennant Foods Inc., Packaged Foods Manufacturer

Senior Lead Consultant

SD Lead consultant for corporate divestiture project to carve out a single company code from parent company to independent SAP system.

Conducted SD related Process Review sessions and documented business requirements and project blueprint for SD processes.

Planned and conducted system tests for standard and customized processes.

January 2007 – April 2007 Citrix, Inc., Fort Lauderdale, FL

Senior Lead Consultant Kanbay Consulting

SD/SM Lead SD/SM consultant for supply change management improvement project. Participated in blueprinting and realization phase for enhancements surrounding inventory management and sales order management and fulfillment process.

Order Management

Enhanced Available to Promise capability. Enabled inventory visibility and control for client. Previous process was standard lead times for materials and order fulfillment was processed manually.

Logistics Execution

Enabled standard logistics execution functionality for division to process order fulfillment within SAP. Client was using a 3rd party logistics service for delivery functionality and updating inventory and delivery documents via interfaces. Allowed client to process deliveries and communicate documentation to carriers for delivery execution

Service Management

Implemented installed-base functionality for serial number and warranty tracking requirements, improved sales order and delivery processes.

Sept 2006 – January 2007 Philadelphia Newspapers, Major Newspaper publisher, Pennsylvania

Independent Contractor/Senior Lead Consultant

MM/Purchasing: Team lead for MM/Purchasing module for new SAP implementation. Designed and configured MM module for procurement process. Vendor Master, Material Master, Purchasing Document configuration, designed and configured elaborate Purchase Requisition release strategies.

Sept 2005 – September 2006 – Jim Walter Homes, Inc., Custom Home Builder, Florida

Independent Contractor

SD Functional Configuration: Team lead for S/D and Service Management functions for national home builder. Drive process for business process improvements through system enhancements and analysis. Roll out implementation to acquired divisions. Enhanced reporting capabilities in the project management and purchasing areas to remove several million dollars in payables errors. Involved in process re-engineering to reduce complexity and customization of SAP system.

SM Functional Configuration/Production Support: Provided support for production environment for service management process. Provided system analysis and process enhancement for ongoing system upgrades and process improvements including: Technical objects, Service notification/Service order process enhancements, service management custom reporting, user exits to provide custom functionality required by the client

January 2005 –September 2005, Abbott Lab Inc., Major Pharmaceutical Manufacture, Illinois

SD Functional Configuration: Functional S/D business analyst and Enhancement Project manager. Each enhancement project is assigned a manager to see to all the details of implementing the change to the system, including: process requirements gathering; gap analysis and creating specs for programming customizing; configuration changes; testing, training; and go live support. Also served in production support role.

March 2004 – October 2004- Nortel Networks, Inc., Telecommunications Service Provider, North Carolina

Independent Contractor

SD Functional Configuration: Remote functional role for SAP divisional roll-outs and go-live support to include configuration for additional functionality requirements. Corporate wide effort to bring majority of business systems onto SAP within 3 year time span, including BaaN Order Management and Logistics, Oracle Financials, and a host of other systems in use throughout the company.

June 2003 – Jan 2004 – Siemens Inc., Information & Communication Networks Provider, Florida

Independent Contractor

SD Team Lead: Joined implementation team as Lead S/D consultant for go-live support of initial stage and configuration and support of subsequent stages of 4.6C implementation.

Offshore Development Team: Point person for India based development team for SD related problem solutions and system enhancements.

Go-Live Support: Responsible for process documentation and solving S/D related production issues related to recent 4.6 upgrade.

Testing: Supervised unit, integration and user acceptance testing for configuration changes resulting from problem fixes and user requested system enhancements, as well as report and ABAB program development.

Version Upgrade: Assumed responsibilities for completing S/D configuration for second stage of upgrade for another division of the company including order to cash process with multiple interfaces, customizations, report specifications, output determination and pricing configuration.

ABAP Reporting: Gathered requirements and created functional specs for assorted custom SD and PP reports.

SD Contracts: Assisted in customization of complex contracts process.

Variant Config: Assisted in ongoing development of Variant Configuration for electronic product configuration profiles, characteristic values, classifications, and related material master areas.

June 2002 –June 2003

Remodeling Projects

Took time off from the SAP industry to remodel and sell two houses, one in Georgia and one in Florida

February 2002 –June 2002- Smith & Nephew Inc., High-tech Medical Equipment Manufacturer, Massachusetts

Independent Contractor

Developed end user training and documentation for 3.1I to 4.6C upgrade. Created documentation for S/D related end users and conducted training classes for the upgrade. Included in-depth procedures for Service Management and Contract documents, Warehouse Management, deliveries, and invoicing. Provided configuration review and testing as a second set of eyes to ensure efficient and effective configuration was carried out.

January 2002 – February 2002 – Pacific Coast Building Materials Inc.,

Building Materials Manufacturer/Distributor, California

Independent Contractor

On-site and end user go-live support for S/D M/M SAP modules for 4.6C upgrade, including some end-user training and configuration problem solving during the post go-live period.

Order Management

Issue resolution for order entry, ATP, and output determination.

Logistics Execution

Issue Resolution for delivery processing, output determination, ATP

May 2000 – October 2001 Nortel Networks Inc., Telecommunications Service Provider, North Carolina

Independent Contractor

S/D M/M Consultant, SAP version 4.6C

Order Management:

Cross functional SD/MM configuration responsibilities including:

Sales Order/Process development, Pricing, Copy Control, Output Control

Available to Promise (ATP) Definition and Configuration, including material master and warehouse management.

FI account determination and credit management configuration.

Billing document configuration

Gathered requirements and created functional specs for several cross system interfaces and collaborations.

Logistics Execution:

Integration of Available to Promise and Transportation planning

Route Determination

-Used Shipping/Transportation data/customer data to determine and schedule shipments, calculate freight and taxes, determine output required documents

Route Scheduling

Developed Delivery Scheduling process via route scheduling to reduce shipping costs with major carriers.

Materials Management

MRP definition and configuration

Materials Management and Sales and Distribution reporting requirements definition and functional specification creation.

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Testing: Extensive System Test Scenario scripting and execution including:

Unit testing in SD and MM modules

Integration testing within Order Management area for go-live approval

User Acceptance testing –pre go live

Prepared End User training documentation and conducted training classes

July 1999 –March 2000 – Arris, Inc., High Tech Voice over Internet equipment Manufacturer, Georgia

Global Core Strategies

S/D lead consultant, SAP version 4.0

Conducted Business process review and Business requirements gathering sessions

Created Project Blueprint documentation for SD processes.

Team lead for the S/D module. Responsible for configuring entire S/D module including SAP IAC web based sales order creation for business to business application:

Defined Sales Organization Structure

Defined & configured custom Sales documents

Configured pricing functionality including customized pricing procedures, condition types, condition tables, access sequences, requirements and formulas.

Configured available-to-promise function to meet purchasing and manufacturing needs.

Defined complex route determination and shipping point determination procedures.

Modified document incompletion procedures for delivery goods movement requirements.

Configured output determination

Developed ABAP/4Queries for simple reporting tasks.

Documented configuration and training materials, provided user training for client power users.

Developed complete System Test scripting Scenarios for SD module: including:

Unit testing in SD and MM modules

Integration testing within Sales Order, Delivery and Inventory control areas for go-live approval

User Acceptance testing –pre go live

Supervised SD module System test using client sale team for go live approval

March 1998 – April 1999 Hershey Food Inc., Confections Manufacturer, Pennsylvania

The Dolphin Group - SIS consultant

Constructed user defined information structures sales reporting, promotion tracking and reporting, shipment consolidation/discount analysis.

Responsible for designing and configuring information structures using the meta-structure methodology

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