Customer Service Sales

Alicia M. Sanchez Carrillo

*** ****** **. /*** *******, TX 78210

Tel:210-***-****(email: ************@*****.***)

Education

Our Lady of the Lake University San Antonio, TX

Master of Science in Library Learning Resources (12/2011) & Lic, Ins.Agent - (10/2015)

Texas A&M International University-Laredo Laredo, TX

Bachelor of Arts in Spanish & English

Career Highlights

Bilingual: Spanish & English/Excelled in translating/interpreting documents from English to Spanish & Spanish to English/achieved computer literacy & processing/verifying credit status

Future goal is to have a full-time career

Accomplished and experienced in conducting workshops and classroom presentations at private schools

Achieved extensive proofreading, questioning, interviewing and surveying techniques through employment and completion of graduate courses at OLLU

Professional Experience

San Antonio ISD

Full-Time Sub/Guest Teacher 01/2005 –Present

Excelled in Sub Teaching Early Childhood to 12th Grade covering a variety of subjects: Spanish, English, History, Science & Spec. Ed; Credit Recovery

San Antonio’s George Gervin Tech Center San Antonio,TX Full-Time Teacher (9th through – 12th grades) 01/2007 – June 2008

Excelled in teaching high school level courses covering the subjects of English, Reading, Science and Social Studies/Credit Recovery & TAKS Reviews

Radiance Academy San Antonio, TX

Spanish /English Teacher 08/1999 – 10/2004

Excelled in teaching at-risk students from PK through 11th grades

Active in translating documents from English to Spanish/Spanish to English

Boosted fund-raising events & organized school recreational programs

Cataloged students’ accountability & implemented progress reports

Assessed & evaluated students’ academic progress

Self-Employed/Catering Service San Antonio, TX

Administrator, Sales Consultant & Caterer (11/1996 – 07/1999)local catering and customer service /highly experienced in sales consulting

Laredo Job Corps Laredo, TX

Reading & Writing Instructor/GED

02/1990 – 10/1996

Conducted courses of English & reading with the Apple Computer System

Completed extensive research and surveys to determine which academic and vocational classes are best for Hispanic minority students

Assessed students’ academic progress (holistic and analytic scoring)

Processed orders for textbooks and scholastic materials

Advised students on careers and financial assistance for college

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