Robin E. Hackenbruch

*S*** Winchester Circle East Unit 2 r Warrenville, IL 60555 r 630-***-**** r acym5n@r.postjobfree.com

Sales Manager Business Development Account Management

Personnel Empowerment r Health & Wellness r Tenacious r Organized r Key Negotiator r Adaptable

Dynamic, articulate and results-focused Sales Manager and Business Development Professional with a commendable track record of leading aggressive sales management, market penetration, and brand imaging utilizing strategic negotiations and creative marketing initiatives.

Reputation for integrity and honesty, demonstrating the ability to gain the trust of decision makers and influence key buying decisions through strong product knowledge, effective negotiations, and compelling presentations. Proficient utilization of Salesforce.com, Microsoft Dynamics, MS Office Suite and GoToMeeting. Continually building relationships with qualified.

Actively pursuing a Sales/Account Management and/or Business Development opportunity with a world-class organization poised for exceptional growth. Skilled in developing B2B sales development that impacts business outcomes, and leveraging natural leadership style to guide teams in achieving stellar revenue and profitability results.

Areas of Strength

Health/Wellness Program Sales Delivery

Manage 500+ Nationwide Accounts

Provide Competitive Bids and Quotes

Customize Client/Company Health Programs

Presenting Lunch & Learns & Webinars

Organized / Efficient / Time Sensitive

Thrive in Deadline-Driven Environments

Understanding of Competitive Landscape

Technology Savvy / Strong Client Service

Client Acquisition and Retention Success

P

rofessional Experience

2015 to Present: JDA eHealth Systems, Naperville, IL

8National Business Development Relationship Manger

Dynamic sales and business development initiatives in sales of revenue cycle solutions to multi- hospitals organizations targeting channels: CFO, Revenue Cycle Director and Patient Access. Software Programs Patient Responsibility Estimator, RAC Audit Tool and Contract Management. Presenting to HFMA Chapter & Regional educational webinars and conferences & bring strong relationship building. Direct inside sales team that includes scheduling webinars, leads and RFI. Winning RFI bid opportunities against fierce competition.

. Pursing C-Suite decisions makers that set the RFP. Engage via webinars presentations & in person meeting key CFO and those in the Revenue Cycle Environment. Signed two new contracts for $600K

. Fulfilling key role in managing clients’ accounts, with focus on hospital and their health systems. Bringing trust and insight. Introducing new software and value base upgrades to the Revenue Cycle Team.

. Start-up team project with key company mangers to enter HFMA MAPP KEYS program. With the goal of having all existing health system & hospital clients of JDA eHealth on boarded to the program.

2015 to mid-2015 ITPeopleNetwork Greater, Chicago Area

8Client Relationship Manger

Serve a Key Role as Change Agent IT & Business Strategy, Enterprise Architecture, Program Management, and Process.

Skilled in building and leading persuasive presentations to clients showcasing the benefits of the company’s portfolio of products and services. Serving the needs of national portfolio of clients and continually identifying new opportunities to increase revenue in a challenging and highly competitive market.

. Develop insights market and employment trends, continually building valuable relationships with clients.

. Perform onsite client relationship management; strengthen existing accounts.

. Cultivating contact with prospective clients & exercise authority over all facets customer satisfaction and retention prospective clients.

2013 to 2015: Engagement Health, Chicago, IL

8 Sales Representative

Leverage exceptional sales and business development initiatives in sales of wellness programs to a wide spectrum of organizations targeting two channels: companies and brokers. Programs are custom tailored for each client and include a wide variety of options including tobacco cessation, weight loss, nutrition, and stress management. These are structured programs allowing the employer to monitor processes and progress, with goals of enhancing employee wellness while reducing organization’s healthcare costs. Supervise support of outside sales team that includes setting up of warm leads, providing multiple quotes and leveraging opportunities with potential clients, resulting in numerous client acquisition successes.

Key contributor in securing an appointment with the largest men’s accessories company in the world and currently in discussions to handle their personnel wellness program with minimum contract of $500K.

Tenacious in identifying warm leads that drive continuous sales delivery and setting appointments quickly by emailing and phoning key executives, brokers and consultants providing opportunities for outside sales teams.

2006 to 2013: Aquarius, Warrenville, IL

8 National Account Manager

Spearheaded development and retention of client relations focused on lawn, pool, plumbing and carpentry maintenance services for commercial facilities; successfully sold maintenance contracts for swimming pool maintenance and supplies to nationwide organizations including hotel chains and motels.

Monitored and supported the outside sales team ensuring they had all needed resources to continue to sell maintenance contracts.

Managed 500+ nationwide accounts and facilitated numerous pool contracts that averaged $8K each, with the cost for each account varied; provided competitive bids/quotes.

Utilized CRM to maintain account management and consistently provided fair and integrity-driven quotes and contracts that ensured zero oversell on equipment not needed. Recognized by business owners as a source of industry expertise and knowledge.

2004 TO 2006: In The Swim, West Chicago, IL

8 National Account Manager

Executed national account oversight and direction in sales of commercial swimming pools and supplies; fostered strong client relations and continued to exceed all set sales and business development goals. Business continued to expand due to investor involvement and burgeoning sales, beginning as a small business with continuous growth.

Utilized strong marketing and online presence through company’s website to expand business footprint and drive new account acquisition and retention.

Completed effective cold-calling campaign never used before in the company and brought in hundreds of new accounts; recognized and expanded on business potential and industry needs.

Generated more than $80K each month in new sales and successful in acquiring over $1.4MM annually in new business through persuasive and effective negotiations and presentations that promoted new pool and pool supply sales.

2004 to 2005: Chicago Tribune, Mahomet, IL

8 Independent Contractor

Provided event promotional materials sales at sporting events and assisted the District Manager for the newspaper in marketing the newspaper utilizing advertising pamphlets and gifts to increase patron interest.

Successfully evangelized and energized fans who purchased a fan pack for the day at sporting event across the Chicago area.

2002 to 2004: The Daily Journal, Kankakee, IL

8 Sales Representative

Generated and maintained a strong client base and fostered lucrative business relations to become the company’s Top Salesperson in sales of newspaper renewals for this local paper all completed over the phone.

Early Career

DPL Incorporated, (Distributor for the Chicago Tribune), Kankakee, IL – Independent Contractor

Tripplite Manufacturing, Chicago, IL – Sales Representative

Global Computer Supply Company, Naperville, IL – National Account Manager Life & Health Insurance

Britcom (Division of Encyclopedia Britannica), Lombard, IL – Unit Supervisor

Education

Concordia University, River Forest, IL

Organizational Management Studies BA

Indiana University / Purdue University, Indianapolis, IN

Business Management Studies AB

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