assistant manager,visual merchandising,customer service
Resume:
ANA MARIE P. DUENAS
Block ** Lot *,Sandionisio Subdivision,Granada
Bacolod City, Negros Occidental
***********@*****.***
CAREER SUMMARY
A fully committed, capable and confident assistant manager who possesses the required vision, ability, drive and enthusiasm needed for successful retail management. A highly organized and consisted individual who can quickly comprehend complex managerial scenarios. Know seeking to harness over 6 years of practical managerial, retail and customer service experience in a suitable leadership role. PROFESSIONAL EXPERIENCE AND ABILITIES
Updating work colleagues on business performance. New initiatives and related issues.
Providing focus and direction to subordinates.
Decision making and problem solving.
Work scheduling that improves employee performance and reduces absenteeism.
People management.
Cause control, budget control and financial management.
Motivating employees to do better.
Accuracy and attention to descall.
Ability to work as part of a team.
Sales marketing and merchandising.
Effective administrative procedures.
Ensuring high levels of customer satisfaction.
Superb oral and written communication skills.
Flexible, open to ideas and willing to learn.
Extensive commercial awareness.
Leadership skills
2
Communication, coordination and analysis skills. CARRER HISTORY
ASSISTANT MANAGER- CITI HARDWARE INC.
June 15,2010-present
Responsible for the tasks delegated by the store manager. In charge of the work place and ensuring it's smooth running and operation in absence of the manager. Providing support to the manager in the planning and executing of all complex activities and tasks. Doing this by highlighting the impact, risks and consequences of any managerial position and also coming up with possible alternative and different perspectives to business problem and also responsible for building goodwill and loyalty from customer, auditing the work environment to ensure compliance with health and safety standard. PERSONNEL ASSISTANT
Torre Hermano's Agro Industrial
January 2010-June 2010
Provides secretarial support by entering, formatting, and printing information, organizing work, answering the telephone, relaying messages, maintaining equipment and supplies. Maintain employees confidence and protects operation by keeping human resource information confidential. Maintain quality service by following organization standards. Contributes to team effort by accomplishing related results as needed. Welcomes new employees to the organization by conducting orientation. Submits employee data reports by assembling, preparing, and analyzing data. Maintain employee information by entering and updating employment and status – change data.
OFFICER IN CHARGE
POS DIGITAL
October 2003-December 2010
Being the registered key holder for the business, responsible for the premises security and for opening the building in the morning and closing at night. In charge of handling all customer complains diplomatically and ensuring they are resolved amicably. Creating a constructive yet relaxed working environment where operational development and team efficiency is the number one priority. Having a hands on approach and leading by example. Possessing expensive knowledge and branded product. Services and merchandise and working hard to ensure that service to customers is consistently high. Ensuring effective visual merchandising is applied throughout the store.
3
EDUCATION
LA CONSOLACION COLLEGE
Bachelor of Science in Interior Design
1998 – 2003
. ST. JOSEPH'S HIGH SCHOOL
1993 – 1998
. EDUCATION TRAINING CENTER SCHOOL II
1987 -1993
REFERENCES
Available on request
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