Cindy Avinger

***** ******** ** ( Richmond, TX **406 ( 832-***-**** (

acym3x@r.postjobfree.com

Specializing in revenue development, operational turnaround and occupancy

expansion

Objective: To secure a position with a company that will allow for long-

term commitment & contribution

. Multi-Unit Leader capable of managing multiple communities in multiple

states.

. Able to turn around lagging operations and sales as well as to prepare

communities for fast and sustainable growth and profitability.

. Combine competitive drive with business-management-sales skills to drive

gains in revenue, market share and profit performance to consistently

meet and exceed goals.

. Cultivate and communicate a clear, strategic operational vision,

effectively training and coaching both veteran and junior sales and

operation team members.

Skills

Sales & Operations Management Turnaround & High-Growth Strategies

Budgeting & Forecasting Internal/External Relationship Management

P&L Management

Strategic Planning Staff Training & Development

Key Account Management Contract Negotiations

New Business Development

Professional Experience

Willow Winds Inc - The Gardens at Spring Shadows

General Manager, October 2015 - Present

Responsible for 384 unit aging asset with 40+ employees, increasing revenue

performance, profitability and resident satisfaction. Oversaw construction

of 1st on-site commercial kitchen. Have expanded Resident programs to

represent the 8-dimensions of wellness. Restructured housekeeping to

provide better time management and additional services while allowing a

deduction in labor budget. Expanded maintenance hours to include on-site

services six days a week, while eliminating an FTE to increase revenue

through labor reduction. Increased transportation to two-types offering

transportation six days a week with a porter service. Increased occupancy

(and revenue) from 78% to 91% and growing. Reestablished resident

satisfaction through additional and structured services while maintaining

the cost of living for them, yet increasing community revenue.

Tarantino Properties Inc.

Regional Director of Operations, March 2015 to October 2015

Responsible for the staffing of over 250 employees throughout Texas and

Florida. Ensured each community adhered to Tarantino Properties strong

resident care and employee development philosophy. Focused communities'

operations on maximum revenue growth and resident satisfaction while

meeting financial goals of asset manager to position communities for sale.

Holiday Retirement Company

April 2013 to February 2015

Regional Director of Sales, May 2013 to February 2015

Advanced to Regional Director of Sales of Acquisitions role to serve as a

key member of management team; developing sales strategies and census

generation for multi-state Holiday owned and REIT owned communities.

Directed a team of Sales Leaders and their respective staff. Formulated

marketing, brand planning and business-development strategies to revive

occupancy and revenue growth by 15% in a 10- week timeline. Achieved top

regional sales position for three consecutive months for outstanding sales

results, representing the first time the acquisition division achieved this

recognition.

Strategic Sales Leader, April 2013 to May 2013

Provided on-site sales training and development to community sales team at

critically census challenged communities by assisting, supporting and

coordinating sales personnel with daily sales activities. Prospected for

new customers through database management, referrals and external

networking. Coached team to identify qualified leads, negotiation with

customers, close deals and manage move-ins to increase occupancy from

typically fewer than 80% census to more than 92%.

Brookdale Senior Living

National Sales Specialist, January 2012 to December 2012

Traveled within 116 properties in TX, LA, OK and NM working under the

direction of Divisional Vice President to determine approach needed to move

forward critically census challenged communities typically fewer than 82%

and needed to be brought to 95%.

Arbor Company - The Solana at Cinco Ranch

Director of Sales and Marketing, February 2011 to December 2011

Managed multi-person sales and marketing team to increase occupancy and

revenue by 20% to exceed sales goals and budget. Designed media, press

releases for business development. Created budget strategy for occupancy

growth.

Brookdale Senior Living - The Terrace at Memorial City

October 2008 to February 2011

Company-wide Number 1 sales producer during tenure with The Terrace at

Memorial City

Director of Community Relations

October 2010 - February 2011

South Texas Area Sales Manager

July 2010 - October 2010

Coordinator of Community Relations

October 2008 - July 2010

Buckner Retirement Community - Parkway Place

Marketing/Move In Coordinator, January 2008 - October 2008

Marketed and coordinated intake for 4 levels of care

Stay at Home Mom

January 2003 - December 2007

Actively involved in PTO and 501C3 organizations

CIA Services

June 1990 - December 2002

Inspector/Office Manager

Maintained a portfolio of 100+ communities; successfully managing budgets

for each ranging from $80000 annually to multi-millions.

Stay at Home Mom

December 1988 - May 1990

Actively involved in PTO and Mothers Day Out programs

Enron Corporation

July 1986 - November 1988

Human Resource Information Services

Travel Travel Kirkwood at Memorial

July 1985 - June 1986

Administrative Manager

Phillips Petroleum Company

October 1984 - July 1985

Benefits Coordinator

Project Software & Development, Inc.

December 1980 - September 1984

Office Manager and Software Training Coordinator

Education & Training

Graduated 2007 Houston Community College, Certified Nursing Assistant

Attended Houston Baptist University and Houston Community College 1981 -

1983, Accounting and Finance

Graduated 1980 Warren Technical School, Business Administration

References available upon request

Contact this candidate