Yvette Suarez

Corpus Christi, TX

acylyn@r.postjobfree.com - 361-***-****

Highly organized and detail-oriented Administrative Assistant/ Billing Specialist with more than 10 years experience supplying thorough, organized administrative support. WORK EXPERIENCE

Administrative Assistant/Billing Specialist

Baker Hughes Incorporated - Corpus Christi, TX - March 2013 to June 2016 Ordered and distributed office supplies while adhering to a fixed office budget. Generated invoices upon receipt of billing information and tracked collection progress. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Routinely answered customer questions regarding merchandise and pricing. Opened and properly distributed incoming mail.

Entered numerical data into databases in a timely and accurate manner. Scanned documentation and entered into the database. Obtained scanned records and uploaded them into the database. Prepared vendor invoices and processed incoming payments. Met challenging quotas for productivity and accuracy of work. Provided complete meeting support including preparing materials and taking notes. Researched and resolved accounts payable discrepancies. Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.

Balanced monthly general ledger accounts to accurately record cost and month end accruals. Business Administrator

Total Safety U.S., Inc. - Corpus Christi, TX - April 2011 to March 2013 Oversaw staffing of new branch with 10 employees.

Wrote reports detailing branch activities.

Created standard operating procedures.

Coordinated work between multiple departments.

Assessed current trends to assist with decision making. Monitored employee work and developed improvement plans. Researched and resolved accounts payable discrepancies. Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.

Balanced monthly general ledger accounts to accurately record cost and month end accruals. Worked with human resources to develop a streamlined way to track paid time off. Oversaw the day-to-day processing of payroll for 80 employees, including review of timesheets. Entered numerical data into databases in a timely and accurate manner. Scanned documentation and entered into the database. Described product to customers and accurately explained details and care of merchandise. Provided an elevated customer experience to generate a loyal clientèle. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Served as the main liaison between customers, management and sales team. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Routinely answered customer questions regarding merchandise and pricing. Receptionist/Administrative Assistant

Affordable Auto & Home Insurance - Corpus Christi, TX - January 2010 to April 2011 Managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries and courier services. Answered and managed incoming calls while recording accurate messages. Opened and properly distributed incoming mail.

Greeted numerous visitors.

Maintained a clean reception area, including lounge and associated areas. Calculated quotes and educated potential clients on insurance options. Calculated premiums and established payment methods for sales. Collected all premiums on or before effective date of coverage. Evaluated the accuracy and quality of data entered into the agency management system. Receptionist

Bailey's Health and Wellness - College Station, TX - August 2008 to December 2009 Managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries and courier services. Answered and managed incoming calls.

Opened and properly distributed incoming mail.

Greeted numerous visitors, vendors and interview candidates. Maintained a clean reception area, including lounge and associated areas. Receptionist/Administrative Assistant

Affordable Auto and Home Insurance - Corpus Christi, TX - May 2006 to August 2008 Managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries and courier services. Answered and managed incoming calls while recording accurate messages. Opened and properly distributed incoming mail.

Greeted numerous visitors.

Maintained a clean reception area, including lounge and associated areas. EDUCATION

Bachelor's in Business Administration

University of the Incarnate Word - Corpus Christi, TX 2015 to 2018

High school Diploma

Foy H Moody High - Corpus Christi, TX

2005

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