CLIFTINA M. BOWDEN

757-***-****

acylwr@r.postjobfree.com

OBJECTIVE

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in hotel management.

PROFESSIONAL EXPERIENCE

Value Place, Front Desk Assistant Supervisor,

Chesapeake, VA 2/2016 to present

Supervise all staff daily duties, prepare all daily deposits, audit and daily reports, customer service in check-in environment, check-in and out of customer, providing a professional and welcoming atmosphere, managing phone calls and making reservations, knowledge of policies of the hotel and perform other duties as needed .

Aloft, Front Desk Supervisor, Chesapeake, VA 8/2012 to 1/2016

Supervise all staff daily duties, prepare all daily deposits, audit and daily reports, customer service in check-in environment, check-in and out of customer, providing a professional and welcoming atmosphere, managing phone calls and making reservations, knowledge of policies of the hotel, recruit and train for employment, perform other duties as needed .

Candlewood Suites, Front Office Manager, Virginia Beach, VA 4/2011 to 8/2012

Supervise all staff daily duties, prepare all daily deposits, audit and daily reports, customer service in check-in environment, check-in and out of customer, providing a professional and welcoming atmosphere, managing phone calls and making reservations, knowledge of policies of the hotel, recruit and train for employment, perform other duties as needed .

Fairfield Inn & Suites, Front Desk Supervisor, Chesapeake, VA 1/2005 to 4/2011

Supervise all staff daily duties, prepare all daily deposits, audit and daily reports, customer service in check-in environment, check-in and out of customer, providing a professional and welcoming atmosphere, managing phone calls and making reservations, knowledge of policies of the hotel, recruit and train for employment, perform other duties as needed .

First Choice Cash Advance, Store Manager, Chesapeake, VA 8/2002 to 12/2004

Supervise and train employees, customer service in office environment, providing a welcoming atmosphere, bank transactions, deposits and withdrawals, knowledge of policies and practices, managing the phone, assisting customers to process loans and payments, filing personal information regarding loans, promote and market the store.

EDUCATION

Great Bridge High School, Chesapeake, VA 1996

General Studies

Norfolk State University, Norfolk, VA 1996-1997

Pre-Law

HONORS/REWARDS

Employee of the Quarter-Fairfield Inn & Suites, 2006

Employee of the Month-First Choice Cash Advance- 5/2003 and 2/2003

White House Communications Agency, 2017

SKILLS

Operating Systems: Microsoft Windows, Microsoft Outlook, Excel, Word

Software: Microsoft Office 2010, Internet Explorer, Google Chrome, Mozilla Firefox

OTHER SKILLS

10 key Adding Machine, Copier, Fax and Switchboard

REFERENCES: Upon Request

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