Customer Service Food
Resume:
MacNair, Kenneth Hugh Cameron
****-*** **., ********, ******* T5T 2J6
Whmis, Food Safe, Liquor Service – VLT, Alberta Lotto Cert., CSTS-9, TDG, H2S, OSSA ROP
Experience
New West Hotel, Edmonton
Front Desk Part time Weekends, Temporary
Workforce Awareness Solutions Inc.
2015-2016
General Manager, RFID to O&G, industrial applications. Asset & Personal tracking
Brookwood Camps…Edmonton, Alberta
August 2013 till 2014
Camp Manager 600 personal/man camp, Kirby & Conklin, Alberta
SHIPS LANTERN RESORT HOTEL & CHALETS Candle Lake, Saskatchewan
(1990 -2013)
Owner - Operator
A year round, Premier Lake front Resort Hotel & Chalets 45 staff during the busy season.
forty-two bed lakefront facility (one room to 4 bedroom chalets ($180./night to $450./night)) with a 160 seat banquet room, 95 seat restaurant and beer, wine and liquor off sales, 210 seat tavern. Serving up to a 1000 people/night
Budgeted, operated profitability, Completely self-contained maintenance and utilities
Main Facility (main hotel building) destroyed by fire in late 2007 operated on property Nov. 2013, temporary facility…Total of five accommodation buildings
Worked/ /owned/trained staff I managed all facets of Full Service Hotel operation & direction of various department
Financial/Accounting
On-going cash out, Cash reconciliation to inventory in all Departments, Budgeting.
Working close with Chartered Accountants/Revenue Canada
Marketing
Bought the hotel/resort in 1983 and began marketing not only the property, the area and province.
Organized & Hosted the largest outdoor co-ed volleyball tournament in Canada, attended by all Canadian universities, seven countries for over 20 years. In Candle Lake, Saskatchewan! 25,000+ people. Complete with Food Service (21 hrs./day for 3 days) & licenced beverage!
Marketed wings nights that sold over 1700 lbs of wings/night..(175 seat facility +patio)
Started snowmobile trail development in Candle lake (first in Western Canada), elected to the board of Sask. Snowmobile Assoc. to assist communities throughout western Canada to do the same
Education
High School Matriculation, Salisbury Composite High School, Sherwood Park, Alberta
Olds College
Olds, Alberta Canada
Liquor Server Training, Video Lottery Terminal Training, Tourism Courses
Prince Albert & Candle Lake (on site), SK
Housekeeping Training
Skills
Microsoft Office, Excel and Word
Financial Budgeting & Planning, Marketing, Purchasing Large Volumes of product and creating demand, Negotiating many types of various contracts, Define Markets & Persue,
Creating Business/Development Proposals
Staff Management Skills -hiring, training, engaging, disciplining, and overall performance management
Payroll
Familiar with building maintenance and associated hospatility equipment
Good working knowledge of remote daily food service including catering and banquets and equipment operation…Menu Planning, Detailed Costing & Cooking
With Customer Service in the forefront
Various proposals, concerning Accommodation, Liquor Service and food service (both table & Take Out), New Business proposals
Inventory control and procurement of inventory for weeks at a time
Front desk, resolving guest issues with positive outcomes
Excellent knowledge & Training of Hospitality service
Additional Information & Interests
Member of the National Geographic Insider Board
Physical fitness, Jogging
International Wines & Liquors
Renovations/Construction
References Available Upon Request
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