Project Management
Resume:
P PAVANI
*******@********.***
SUMMARY
•Over 7 years of professional experience in the IT industry including experience in Requirements gathering and Business Processes management with a strong knowledge of System Development Life Cycle (SDLC) using Waterfall & Agile.
•Expertise includes client interaction, requirement elicitation, co-ordination of the project deliverables, coordination with technical resources, conducting brainstorming sessions, documentation, communicating effectively with management and recommending solutions that enable the organization to achieve its goals (Scrum, RUP methodologies), data analysis.
•Experience working on concurrent projects in demanding and time sensitive environments.
•Experience in mapping business processes, Application UI design, wireframes, Gap analysis, designing business models using UML, reporting, designing training manuals.
•Experience in facilitating Joint Application Development (JAD) sessions and moderating technical review meetings with excellent conflict resolution skills.
•Proficient in creating UML diagrams for Business Process Modeling: Use Case Diagrams (UCD), Activity Diagrams (AD), Sequence Diagrams (SD), Data Flow Diagrams (DFD), Flow Charts (FC), Traceability Matrix, Data mapping and Wireframe designs and Prototypes.
•Proficient in developing test case scenarios and different types of testing like functional testing, System & Integration testing, Smoke testing, Regression, and UAT.
•Experience with QA activities like Test case walkthrough with an expertise in conducting User Acceptance Testing (UAT), Post Production Validation (PPV) testing, bug tracking/reports, queue management, traceability matrices with a good understanding of Bug Lifecycle.
•Extensive experience in Finance, Banking and Insurance domain.
•Excellent Communication and presentation skills along with an ability to quickly adapt to new environments and learn new technologies.
•Self-Motivated Individual, Excellent Team player and result-oriented professional with a solid work ethic and extraordinary ability to quickly learn, use, and teach complex, technical, or business concepts in a clear and simple manner
•Expertise in client interaction, understanding business applications, data flow & relations.
•Ability to manage user expectations and Ensures the customer satisfaction.
EDUCATION
•Masters in Computer Information Systems, USA
•Bachelor in Commerce, India
SKILLS
Areas of Expertise SDLC, Requirements Gathering, System Analysis, Business Process Reengineering, Gap analysis, Process flows, Use Cases, Cross-functional, Business /Functional documentation, Change Management, Wireframes, Reports, Agile, Waterfall, RUP, Data Analysis, logical mapping, JAD, Scrum, UAT, System testing, Sprint, BO reports
BA Tools IBM Rational Requisite Pro, MS Visio, EA, MS Access, UML, wireframes, MS Excel (Advanced), MS Project
Scripting Languages SQL, XML, HTML
Database SQL Server 2010
Operating System Windows 98//2000/2003/XP
EXPERIENCE
Capital One, Richmond, Virginia Sep 15 – Till Date
Business Analyst
Capital one endow with a decision system instrument for the banking operations includes Online/Mobile Banking, Credit Card, Funds Transfer and Loans. On the operational front, the project is fed with various information concerning accounts like account balance, credit history etc. by the interfacing systems (like Credit Cards) and turn returns decisions on various aspects like transaction approval/disapproval, card renewal, credit/cash line increase/decrease etc. supports the business in dealing with the various delinquency situations for an account or over limit scenarios.
•Elicit and prioritize business requirements in consultation with stakeholders to update Real Time Message platform which involves in Online/Mobile Banking, Credit Card, Funds Transfer and Loans.
•Create Epics and User Stories, grooming User Stories that can be delivered in sprints for all impacted functional areas and walkthroughs with SMEs and the team.
•Analyze RTM business process which includes Public Services, Business Services and Integrate Services.
•Create BRDs, FRDs, and segregate the requirements into Use Cases and Activity diagrams.
•Work with a variety of backend systems to configure RTM to meet requirements; define system objectives, identify constraints and the measures of success for the system to be developed.
•Define backend data mapping, conduct detailed data analysis regarding the data that will be passed in the messages to understand valid values, data types, and ability to create good definitions for new elements.
•Design and modify XSDs used by operations in services and specifications for WSDLs.
•Analyze change requests; create mockups to indicate the changes to the current receipts.
•Assist developers in translating application functionality into application architecture.
•Review test cases to make sure that all the requirements are being met and covered properly.
•Participate in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.
•Conduct research and analysis to identify business process improvement opportunities.
•Keep management informed of trends, support offshore progress and provide status reports
•Assist product owner in conducting sprint meetings including stories grooming, retro and demo.
Environment: Agile Methodology, HTML, MS Word, MS Project, MS Outlook, MS Visio 2010
Freddie Mac - McLean, VA Dec 14 – Aug 15
Information Decision and Analysis System
The project was to enhance existing Management Information Decision and Analysis System (MIDAS), Management Information Decision and Analysis System was an application designed to store and retrieve significant customer data with the bank enterprise wide. This project basically did small enhancements. It was a data warehousing project which had almost 300 tables. The primary job was to fetch data from these tables and provide the same to the downstream systems
Roles and Responsibilities
•Analyzed the business process along with the prior project documentation for complete understanding of the project. Also, interviewed SME's and other Stakeholders in order to better understand the business process
•Captained GAP Analysis by understanding the as-is business process and to-be business process.
•Conducted JAD sessions and one-to-one interviews with key stakeholders and SME's for requirements gathering.
•Create workflows and wireframes using MS Visio
•Work with Business SME's to identify and translate business requirements into system requirements
•Gathering system requirements and specifications, project planning and identifying the resources and implementation of the projects
•Collaborate with Quality Assurance Lead and business SMEs to develop test cases to verify and validate the deliverables
•Proactively notify the project and program managers of any issues that could impact the scope, quality, cost or schedule for the projects
•Lead the daily SCRUM meeting and guide QA’s and Developer’s regarding the defects, specification and mapping documents
•Collected business requirements to set rules for proper data transfer from Data Source to Data Target in Data Mapping
•Prepared Business Requirement Document (BRD) and Functional Requirement Document (FRD).
•Developed Activity Diagrams, Sequence Diagrams and USE Case Diagrams with GUI components along with the screen designs using MS Visio
•Contributed in implementing the Ralph Kimball approach in data mart design by identifying the existing local databases that can be integrated.
•Used Web Services using SOAP API to communicate with the banks other database systems
•Created sample wireframes to make system better understood by Business and Technology Teams.
•Developed Test Plans, Test Cases and maintained Master Test Plan. Also, performed User Acceptance Test (UAT)
Environment: Waterfall, MS SQL Server, MS Visio, GAP Analysis, UAT Testing, MS SharePoint, XML, Web Server, UML, SQL, MS-Office Suite (Word, PowerPoint, Access, Excel).
Allianz Life Minneapolis MN Nov 12 – Jul 14
Business Analyst
Allianz Life, along with its subsidiaries, provides fixed and variable annuities, and life insurance products in the United States. It offers fixed index annuity designed for consumers with retirement, which offers principal protection, accumulation potential, and retirement income.
Licensing, Contracting and Appointment (LCA) processes.
The Project was to transform the data from the source legacy systems (SPOE & MAJAC) to the new agent management system (True producer). The company also wanted key integrator application between Allianz Life and the third party vendor Callidus, as well as to re-engineer the LCA processes before the building of a new system.
•Analyzed and studied Allianz Life’s systems in detail, and developed a roadmap that identified the opportunities and investments required to transform the processes.
•Created a detailed plan for the LCA program, including the business and IT transformation required, identified and documented all the 70 current state process maps for both lines of business within the company.
•Facilitated JAD sessions with management, users, subject matter experts (SME) and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
•Prepared and presented Business Requirement Document (BRD), System Requirement Specification (SRS) and Functional Requirement Document (FRD).
•Performed gap analysis; estimation of the implementation for releases and documentation of high level requirements.
•Was deeply involved in the IT transformational design and approach, In addition, drew on the extensive industry experience of the insurance arm of TCS’ Global Consulting Practice, to build the business transformation roadmap.
•Re-engineered the LCA processes and transformed data from the source legacy systems, SPOE and MAJAC, to the new agent management system.
•Created and developed workflow components in building processes related to the producers. Wherever necessary, also liaised with the third party vendor Callidus.
•Delivered the project in an onsite/offshore mode, using its Global Network Delivery Model (GNDM™), with resources onsite in Minneapolis (USA) and offshore at Bangalore (India)
•Worked as a SME responsible for creating and maintaining functional requirements to handle all the queries and concerns of development and testing teams.
•Created data mapping templates and aided the development team to reduce the bandwidth of the project.
•Agile methodology was utilized for workflow development
•Participated in and contributed to As-is and To-be Process Modeling Sessions, and build process models responsible for analysis and reporting.
•Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams, activity diagrams, Sequence Diagrams using Rational Rose according to UML methodology.
•Responsible for Test Planning, Test Case development and test script execution for Integration, Regression, Performance, Functional and System Testing.
•Extensively worked with requirement management tool and test management tool such as Rational IBM Rational Requisite Pro
Environment: Waterfall, Windows 2000, Rational Requisite Pro, UML, Requisite Pro, Quality Center, MS Project, MS Word, MS Excel, Java, Web Logic, DB2
United Services Automobile Association (USAA)) - San Antonio, TX Jan 11 – Sep 12
Business Analyst
To reengineer and recreate policy issue and adjustment application through a much more simplified process using a new rating rules engine. It would replace legacy applications and tremendously improve productivity of Member Service Representative for the various personal lines of business like Auto, Homeowners, Renters, Umbrella, and Workers Compensation.
•Delivered project artifacts such as "As-Is" and "To-Be" business process maps, Business Requirements Documentation
•Act as a liaison between business and IT, requirements elicitation, process mapping, and System integration
•Conduct JAD sessions with business users, developer and SMEs
•Conduct meetings with cross-functional stakeholders to address business issues and develop resolutions
•Work with Business SME's and IT staff to identify and translate business requirements into system requirements
•Facilitated JAD sessions with management, users, subject matter experts (SME) and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
•Prepared and presented Business Requirement Document (BRD), System Requirement Specification (SRS) and Functional Requirement Document (FRD).
•Performed gap analysis; estimation of the implementation for releases and documentation of high level requirements.
•Worked as a SME responsible for creating and maintaining functional requirements to handle all the queries and concerns of development and testing teams.
•Created data mapping templates and aided the development team to reduce the bandwidth of the project.
•Review prototypes, solution blueprints, and project scope to ensure that the needs of the business are met.
•Documented Traceability Matrix and High-level Design Documents
•Gathered system requirements and specifications, project planning and identifying the resources and implementation of the projects
•Participate in the weekly status meetings with Team members, Project Manager& Technical team and also generate Weekly Status Reports to the project manager
•Notify the project and program managers of any issues that could impact the scope, quality, cost or schedule for projects
Environment: Windows 2000, Oracle 9i, Rational Requisite Pro, UML, Requisite Pro, ClearCase, Quality Center, MS Project, MS Word, MS Excel, Web Logic, DB2.
Verizon - Chennai, India Mar 09 – Dec 10
Business Analyst
To provide configuration management services for 47 mainframe applications currently supported by Consumer Billing Systems and Infrastructure Services Organization. Configuration Management support system delivery by establishing, tracking and maintaining the integrity and quality of changes to the application software products baselines.
•Elicited requirements by identifying system users and conducting interviews
•Conducted JAD sessions and interviews with developers and SMEs for eliciting requirements
•Created the FRD, BRD and SRS artifacts after gathering input from business owners and other stakeholders.
•Involved with the business owner in understanding the AS-IS process for the fixed income securities and devised a TO-BE process to inculcate that in the system.
•Performed GAP analysis, cost-benefit analysis and feasibility analysis within the triple constraints.
•Created visual flow and UML diagrams for use cases, user interface, process flow and information flow.
•Created mockups (static and dynamic prototypes) of webpages and GUI, visualized process flows, information flow using MS Office Visio.
•Created the WBS using MS Project.
•Conducted Business Process Modeling (BPMN) to understand business processes.
•Utilized RUP methodology to develop the web application to satisfy the warranted periodic functionality releases.
•Involved in tracking defects and Managed scope and requirements throughout the project life cycle.
•Wrote test cases, test scripts and planned the user acceptance tests (UATs).
•Performed Functional, Integration and Regression testing.
Environment: Agile RUP, JAD, MS Office Visio, MS PowerPoint, MS Excel, MS Word, MS Project.
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