Customer Service Part Time
Resume:
Ellen Giermann
Westlake, Ohio 44145
******@***.***
SEEKING PART TIME WORK IN THE CUSTOMER SERVICE/ADMINISTRATIVE ASSISTANCE AREAS
PROFESSIONAL SKILLS SUMMARY
Over 15 years experience delivering quality Customer Service and Administrative Assistance in the medical records, publishing and retail industries
PROFESSIONAL EXPERIENCE
Medical Records
Lakeland Eye Care, Cleveland Clinic Hospitals, Avon, OH -
Clerk/Patient Services Representative Assistant
Prepared patient charts, including printing out individual medical lists, proof of insurance printouts, printing labels for files, and preparing appointments paperwork for use during examinations; taking and screening incoming calls; responding to patient requests for directions to various resources within the facility.
PUBLISHING
American Greetings Corporation, Cleveland OH - Secretary/Executive Secretary
Began as Secretary for the Corporation; promoted to Executive Secretary for a subsidiary called “Those Characters From Cleveland," serving not only the Executive Director, but also15 individual artists on staff
Penton/IPC Publishing Company, Cleveland OH - Clerk/Secretary
Began as Clerk in Research Department: promoted to Secretary working on an industrial magazine publication
RETAIL
Bath and Body Works, Cleveland OH - Sales Clerk
Halle Brothers Department Store, Cleveland OH - Sales Clerk - Fine Jewelry and Cosmetics
Responsible for direct customer service and product knowledge to assist customers in purchases; also assisted as Floor Set worker restocking product displays during off hours to assure continuous product access
REFERENCES AVAILABLE UPON REQUEST
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