Customer Service Professional Experience

Anthony Childs

**** ****** *** **. *** # **** Lewisville, TX 75067 972-***-**** *********@*****.***

Summary of Qualifications

Seasoned mortgage professional with experience analyzing, transacting, implementing, managing, optimizing and overseeing all aspects of a mortgage portfolio.

Office/Technical Skills

Typing/AS 400/ Word/ Excel/ Outlook/ Scanning/ BPO/Titles/Appraisals/Equator / DU/ LP/ AUS/ DOC MAGIC

Professional Experience

Ocwen Financial / Loan Processor – 01/2016- 12/2016

Responsible for processing loans form set-up to closing by verifying, compiling and entering borrower information in to loan processing systems.

Verify and analyze loan documentation including income, credit, appraisal, and title, while maintaining strict compliance with all applicable federal and state laws.

Review loan applications files to verify that all data is complete and meets standards, including the loan type and purpose, borrows assets, liabilities, and employment.

Submit loan application files to underwriting for approval, and creates and mail approval and denial letters to applicants.

Fidelity National Title / Title Examiner 11/2014- 01/2016

Perform examination of title to real property, ranging in complexity, to determine status chain of title

Review title search reports and their documentation in a timely and thorough manner.

Resolve any issues such as missing information, incomplete, inaccurate contained in title documentation.

Abstract and analyze deeds, deeds of trust/ mortgages, easements, judgments, tax assessments and other applicable instruments.

First American Mortgage /Title Examiner 04/2013- 10/2014

Work to clear title discrepancies that appear on record

Customer Service and administrative duties related to clearing titles

Communicate requirements and other information to clients including Title exceptions and requirements

Inbound and Outbound call to borrowers, members, lenders, attorneys and any other associates working to clear titles.

Bank of America / Loan Processor 12/2011-3/2013

Responsible for processing home loans from set-up to closing by verifying, compiling and entering borrower information

Verify and analyze loan documentation including income, credit, appraisal, and title, while maintaining strict compliance with federal and state regulations

Cross trained on duties of Mortgage Loan Closer in order to act as effective backup in absence of closer.

Performed various administrative duties such as faxing, photocopying, filing, and phone support to processing managers.

Data Quick Title/ Escrow Assistant 12/2010-11/2011

Prepare HUD-1 settlement statements, balancing files, research transaction histories, reading lender closing instructions and preparing documents for closing.

Received inbound calls from home borrowers and notaries regarding issues throughout process of loan.

Assist in clearing title and preparing residential escrow files for Wells Fargo borrowers.

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