Customer Service Sales

SKILLS

SAS, SPSS, MINITAB, JAVA, MATLAB, R, Microsoft Office, Financial Risk Management, Marketing, Team Leadership, iOS and Microsoft software

EXPERIENCE

Sams Mart Corporate

Analyst 1 year 2016-current

Develop test plans and test cases, scripts and reports on multiple projects. Perform testing on various software and reporting systems. Validate that user expectations are achieved during the testing process. Review user requirements documents to ensure that requirements are testable.

Wells Fargo

Teller 2 year 2015-current

Promoted new bank products and services to new customers. Referred customer inquiries to appropriate bank departments. Assisted with sales referrals and cross-selling programs as needed. Contributed to external, internal sales activities, reduced financial risks, and maximized financial opportunities.

Shell

Manager 3 years 2012-2015

Delivered excellent customer service, teamwork, leadership. Addressed customer inquiries and resolved complaints. Inventory management, and financial reporting. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory, taking and reconciling cash receipts.

OBJECTIVE

My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

*********@*****.***

706-***-****

https://www.linkedin.com/in/keisteria-battle-362330ba

Link to other online properties: Portfolio/Website/Blog

EDUCATION

EVANS HIGH SCHOOL

HIGH SCHOOL DIPLOMA GRADUATED IN 2012

KENNESAW STATE UNIVERSITY

BACHELORS OF SCIENCE MAJOR: MATHEMATICS GRADUATED IN 2016

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