Customer Service Front Desk

Alexis Sanchez

*** ***** ******* *****, ************* GA 30044

Cell: 678-***-****

Email: *************@*****.***

Diligent Reliable Friendly Receptionist

I am a motivated administrative professional seeking a position in a challenging fast pace environment. About 3 years of office experience successfully providing administrative and secretarial support. I am proficient in a range of computer skills and applications. Well-developed in communication and customer service skills. I also have the ability to learn fast and my mind is open to learn new things. I am ready to be a proactive member of this team and get the job done.

OFFICE AND COMPUTER SKILLS

Office Skills: Telephone & Front Desk Reception, Customer Service, Filing, Daily system management, Create Reports & Spreadsheets, Excellent Organization Skills, Professional Complaint Handler, Time Management

Computer Skills: Word, Excel, PowerPoint, Outlook, Social Media Management (Facebook, Twitter, Instagram, Pinterest, Snapchat)

PROFESSIONAL EXPERIENCE

-Advanced Plastic Surgery Solutions, Duluth GA, Front Desk/Marketing Coordinator, 4/2015 to Present

Excel at handling a variety of customer service and administrative tasks and resolve customer issues with a positive attitude.

Manage and handle all social media accounts daily.

Make, confirm and cancel appointments for patients.

Greet and check in patients, make sure all accounts are updated and also make sure all necessary paper work is filled out correctly.

Handle large amounts of money at one time.

Manage high call volumes.

Maintain a clean and positive work environment.

Follow all HIPA guidelines.

Consistently praised by management and patients for attention to detail, excellent customer service and team-player attitude.

-Wingate by Wyndham, Greenville SC, Front Desk Host, 8/2013-2/2015

Create and Cancel all necessary Reservations

Assign all rooms to guest while accommodating their needs.

Verify room payments through POS system. Also verifying identification.

Resolving all guest concerns and questions in a professional and timely manner.

EDUCATION

-Greenville Technical College, 2013-2014, Sonography

-Wade Hampton High School, 2010-2014, High school diploma

REFRENCES

-Siobhan Elmore – 864-***-****

-Monica Zunun- 404-***-****

-Lillian Villnueva- 770-***-****

Contact this candidate