Accounting Coordinator
Resume:
Kathleen S. Skibenes
Glen Gardner, NJ 08826
*********@*****.***
Mobile: 908-***-****
OBJECTIVE:
To obtain a job within my chosen field that will challenge me and allow me to use my education, skills
and past experiences in a way that is mutually beneficial to both myself and my employer and allow for
future growth and advancement.
KEY QUALIFICATIONS
19 years of corporate experience
11 years as a Treasury Assistant resolving customer’s account discrepancies
4 years of Customer Service within a large Telecommunications company
WORK EXPERIENCE:
Chubb Insured, Whitehouse Station, New Jersey 11/08/2016 - 01/27/2017
House Counsel Accounting Coordinator (Contractor position)
Reconcile payments in ProLaw against T360 Reports and work closely with accounting to ensure all
billing flows properly to the correct accounts.
Research and resolve House Counsel claim errors.
Assist in the development and timely delivery of accurate financial and administrative reports.
Create monthly Temporary Services Report and distribute to House Counsel management
managing attorneys.
T-Mobile, Parsippany, New Jersey 09/21/2015 - 05/05/2016
Project Coordinator (Contractor position)
Respond to Subpoenas, Court Orders for Customer Records.
Respond to Exigent Circumstances.
Corresponding to Government and States Agencies.
Respond to DEA requests for Customer Records.
Verizon Wireless, Basking Ridge, New Jersey 2012-2015
Legal Analyst
Review finance approvals for various Business to Business legal documents.
Assist in the research, review, and writing of legal language to be included in Business to Business
legal documents.
Internal, external contact with Sales, Finance and other Legal teams to clarify proper information to
be inserted into the various legal documents.
Organize and maintain customer physical files daily.
Verizon Wireless, Warren, New Jersey 2001-2012 Treasury Assistant
Researched and resolved all customer accounts receivable discrepancies and customer service
inquiries which includes but is not limited to preparing refunds for credit balances or misapplied
payments.
Performed special projects including analyzing, developing, documenting, and implementing a new
monthly reporting process of manually applied payments.
Daily interaction with customer service, collection teams and banks to ensure timely resolution of
pending issues.
Analyzed and review five to six hundred accounts per month with credits balances to determine
how and where the credit was applied and if a refund was needed.
Interaction with the Executive Relations team to assist in research, review and resolve customer
payment complaints. Respond to Subpoenas, Court Orders for Customer Records.
Respond to Exigent Circumstances.
Corresponding to Government and States Agencies.
Respond to DEA requests for Customer Records.
Verizon Wireless, Warren, New Jersey 1999-2001 Payroll Analyst
Processed payroll for approximately 3,000 employees, within a timely manner.
Interacted with Human Resources and other payroll teams from other areas throughout
the company to resolve payroll issues on a daily basis.
Bell Atlantic Mobile, Morristown, New Jersey 1997-1999 Senior Customer Financial Service Specialist
Trained new employees the collection processes for collecting on customer’s delinquent accounts.
Identified and resolved billing issues including researching misapplied and unapplied payments.
Bell Atlantic Mobile, Morristown, New Jersey 1995-1997 Customer Financial Service Specialist
Effectively negotiated collections on past due receivable and delinquent accounts.
Educated new and tenured customers on timely payment habits to reduce churn while updating and following up on delinquent accounts.
EDUCATION:
Warren County Community College, Washington, NJ 2006
Associates in Science
Member of the International Honor Society: Phi Theta Kappa
SKILLS AND STRENGTHS
• Excellent oral and communication skills
• Strong interpersonal and organizational skills
• Self motivated
• Ability to resolve practical problems
COMPUTER EXPERIENCE:
PeopleSoft, Microsoft Word, Excel, PowerPoint, Access, Suite, ProLaw
Contact this candidate